Hi Acerkidd,
It's a good question you're asking regarding the payout of games, because I think there's a lot of misunderstandings and misinformation on the topic.
Games are different mathematically, but all of them have an edge for the casino, this varies depending on the game that you're playing, but all games
in the casino favor the casino ultimately. This means that if you play an infinite number of game rounds, the house will win. However, that doesn't mean
that the return of the slot is constant. So just because a game has a payout of 97% on average. It doesn't mean that you get 97 dollars back on every
spin that you make, right? But in the theory of big numbers, that's how a casino always win, but that doesn't mean that individual players can't win in
the short term.
Now, to your question about 25 spins without win. I would say it's generally a rarity, but it really comes down to a couple of factors. The slot you're playing,
and if you're lucky or not. Some games are high variance (volatility if you will) and can go many game rounds without you winning a single round, to then
pay a big multiplier. I normally call these "all or nothing" kind of games. There are games that are more on the low volatility side, and they are more even
in their payout.
When it comes to any operator of a casino, we don't have any control over the payout of the games themselves. We don't create the games nor do we own
them. They are "leased" if you will, from a third party game provider which on their end is responsible for creating, checking and monitoring the game rounds. They
are also licensed on a separate license from the casinos to ensure that their games are fair and random (I mean, a game can't be completely random as it's an algorithm,
but I doubt even Rainman would have a chance here). Starburst (popular game) at BitStarz is the same game as the one you play in other casinos as well, leased from
the same company who made the game.
I know in this forum, BitStarz gets a fair share of bad reviews, but in many other places, we get very good reviews. If you google any casino out there followed by the word "scam",
I'm sure you'll find plenty, and it's up to you as a player who to believe and not to believe.
When it comes to affiliate sites, you'll find reviews of some that like us, and some that don't. Same goes for all casinos too. Some are ranked high, some are ranked low, and when
it comes to AskGamblers, we do receive our fair share of Complaints there too, which we have to defend fairly. I'm normally the person deailing with such complaints, and if you
read through them, I'm sure you can see that AskGamblers are far from always on my side.
I try to be as active here as I possibly can, and I'm sure there are plenty of people here that might have disagreements with us, but I'd really appreciate if you guys would
dedicate this thread for any questions you might about BitStarz, but perhaps also about Casino Online in General. I've worked for plenty of different casinos and suppliers
and I'd like to think that I've at least learned something over the years.
So, if there's anything you guys always wanted to know (doesn't have to be BitStarz related), I'd be happy to give my very honest opinion about it. I'm sure you guys are rational
people who'd like to get as much information as possible, and I'm happy to explain.
Olle
Edit: I think I found your profile at BitStarz based on your username here. If you want to discuss any details regarding your game history openly here, I'm happy to do so. But I wouldn't
want to discuss it without getting your permission. This would of course not be anything in relation to your personal details, but simply game play. Let me know