Topic: Bittrex Account Enhance verification (Read 7179 times)

On basic verification I wrote my surname how I had benn written it for years, but the system told me, that it can't found me and I shoul do enhanced verification. I send my driver license and selfie. But on my driver license my surname was written differently (without 1 letter (my surname can be written in both ways, and I didn't paid attention)), so I got the name mismatch and can't withdraw. Will Bittrex support help me in this situation and if yes, how many time it gets? Obviously it's just a typo, and not a basic verification with a fake name.

Cant do enhanced verification for days (im in Europe) and its not even giving valid reasons. Any takes?

STRANGER DANGER! lol

I have solution to Enhanced Verification Bittrex account within 2-3 working days. But I will charge a small fee because of I have paid to buy it. If you want more information, just pm me

same here i've waiting for days now i have send my id and a fresh selfie but still no response and opened a ticket and also there is no response i cannot withdrew my money out  still waiting though ... very disappointing from a big exchange like that 

i am waiting for a week and also no answers to my tickets

How long does enhanced verification took you?

Sent my id and pic.

I'm waiting since hours.

Bitttrex is fucking annoying alot of good coins are traded mainly there and for me there is no chance to get in... Because of a name mismatch my ticket is open since october 23 and nothing changed.... I have exactly the same in my account and at my passport, but it is a name mismatch. I am going crazy...no answer from the support team since weeks, just automatic generated ones

Bittrex ask people with multiple support tickets to log into their support account and delete all but your original support ticket. If they are trying to screw everybody sending lots of support tickets is neither going to bother them or help you. If they are doing this all by hand then clearing out useless support tickets will help speed things along.

I have had countless deposits and withdrawals on Bittrex over the years, I only trade crypto never fiat.

All of a sudden I can't withdarw any crypto without verification, I fill in basic verification, it says I have no public record which makes sense as I have never had to verify before, so it wants me to upgrade to advanced verification. I don't want to give data like that just so I can withdraw my crypto total value of about 1.2LTC.

WTF is going on?

Are Bittrex pulling some sort of a scam to make it hard to withdraw crypto deliberately.

I will NEVER use Bittrex again if they persist with this.

1 week later.
My problem is solved ... I sent a request and someone asked me questions and asked to send a scan of my identity card, a selfie.
I then managed to put my real basic information.
Now everything is ok for me

I have the same problem with verification, did anybody solve it for last months?

Do you need to have 2FA in order to withdraw btc or any other coins though?

The issue here i think would be if there is ever a problem with 2FA on bittrex account, you have to email them about it and then they might not even respond back to you and then your coins are frozen?  For example say something happens to your phone etc.. has anyone here have issues with that?  I ask this because lot of ppl have accts frozen and then they wont even answer email.  So if you have 2FA on... and something is wrong with it such as phone or something else, aren't you in same situation as the ppl who just got their account frozen etc?

If you press settings you'll see the account type (enhanced) and how much you are allowed to withdraw. I think that you are okay now.
I do use 2FA and I recommend everybody use it, just make sure you write down safely the 2FA seed (you should see it when you enable 2FA) just in case you lose your phone. This will help you avoid too many e-mails, tickets, waiting...

Right. Bittrex won't entertain any of op's ticket to fix his issue. I heard someone did the same thing and now he cannot withdraw all his coins because of mismatch so next time use your real name that is exact so this won't happen again.

Hey all got a question.  I created a bittrex account not that long ago but never sent any btc there.  I have not deposited any btc there because i read you cannot withdraw without verification.


I first tried basic verification with my information and it did not work.


I then put in my verification document and picture.


I then got the message


Your application for an enhanced account has been approved
Your documents have been verified.



This was done in less than a few minutes.  Does that mean i can withdraw any amount of btc i want now?  Is it safe for me to deposit btc into bittrex now?  Or is it possible for them to make my account not verified?  Has anyone here gotten verified that quickly with their documents?  It was pretty quick when i got that message that your enhanced account has been approved.


Is there a way to confirm my account is indeed enhanced?



Okay when i check my account settings it does say enhanced account.  Does that mean im safe to using it now?


Also i like to know do people here use 2 factor authorization with bittrex?  is it recommended or not?  I know it uses google authenticator.  But isn't an issue if you lose your cell phone or something like this going to be a problem?  Do you recommend turning on or off 2 factor authorization?  Also i read that if you want to turn it off, you need bittrex to email you back when you email them.  Is that true or false?  Because arent they already getting lot of emails already and not responding?

Of course that will be a problem. If you register an account, and use a different name and address than how it is in reality, it will be seen as a suspicious act. If it's just a typo, then they will be helping you out for sure, but I don't think they will be too pleased to help out if you on purposely registered with faulty information. If you sign up for an account, you agree with their terms, which due to all governmental regulations have been far stricter than ever before. Unless you have a damn good story to back up your words, it will be a difficult task for both involved parties. One thing however is sure, and that's regardless of your situation, it will take quite some time for Bittrex to solve this matter.

I have the same probleme, impossible for me to make a withdraw.
So I create a ticket for their support and I wait for an answer ...But, My name on Bittrex is different from my ID.
I hope it will not be a problem ..
Did some have the same worries

I have launched a telegram group. I want all those whose account has been disabled to join to this group. and if we needed to file a lawsuit against them we can do it collectively for better results.
everybody is welcome
here is group:
https://t.me/joinchat/BjmOlA2Ir-_l5XhBATHoTg

The best way to make the verification process faster is for you to request for a manual verification. But make sure all your ID and other documents are real and valid. Some of you are taking longer to be verified because your IDs might not be the valid type. Use your passport or driver's license.

There's now reason to believe that some traders on Bittrex are minors who should not be trading anyway.