I was having a problem while deposit litecoins into the bitcoins wallet on their casino. After I contacted Binance, they said it was transfered to the hot/cold wallet of the receiver wallet. So I went back to contact the admin, they told me to open a ticket. After waiting 3 days there is no any answer at all, there is also whenever I hit a big win. Their hot wallet will be always empty? What a garbage site that I am still seeing there are many people in this forum still promoting for them??? Fuck I really hate it but their slots was my favorite and that why it's keep me playing here but after this I won't ever never put a sinlge dollars in this casino again. Please everyone should be aware!!!
UPDATED: 5 days long nothing happened
UPDATED: 9 days long still nothing
UPDATED: for those who said I making up this to destroy casino
https://ibb.co/8sQwR2Shttps://ibb.co/jvHxhmVBased on your post, this is a human error which clearly means that Binance has no fault and no responsibility to you. You sent a litecoin to a bitcoin address and then you expect the transaction would be processed smoothly. In the first place, you should have transacted accordingly to avoid unnecessary problems. Using the proper wallet and address could have prevented this from happening. But you didn't, hence, you are having a hard time recovering the coins now. If they would help you, probably it would a week or so before you get your funds back into your wallet.
I suggest you do follow ups to monitor the updates about your problem. If you know it yourself that you are the one who made a mistake, then wait for their response. Afterall it's not only your problem that they are catering and attending to. If you think you're right and still the said party is still isn't addressing your concern, then you can make a thread at the scams and accusations board with the evidences that you have.