Topic: BITZ casino stole my 3912 USDT - page 2. (Read 676 times)
All of this player’s bets were essentially value bets, which was confirmed by the support of the sportsbook provider and initially detected by the risk manager of the Bitz casino.
you can compare my odds and any other sportsbook odds at the time I placed https://betsapi.com/
The nature of his bets was initially clear and carried risks. We decided to proceed with the payment and observe further actions. Subsequently, the player repeatedly bet on matches with inflated odds, which were also recognized as valued bets by the sports line provider. The nature of the bets contradicts the spirit of fair play, and as a result, we decided to terminate cooperation with this user according to the terms and conditions and clause 7.6.
What kind of nonsense is this? It's a shame. I have no words
Sorry mate. I read through the response they gave, and it's not satisfactory enough to warrant them to block your account. Maybe you should take the case to sites Askgamblers who can act as mediators. Let them look at the evidence produced by Bitz that shows that you indeed took advantage when making the bets.
A. https://www.askgamblers.com/casino-complaints
Arrived at the same conclusion basing only with the reason why they've blocked your account and from what I see in that reason it's probably not a sincere or specific response, this is probably one of those responses where it's so generalized that it's not really the reason and in fact, they really don't have any reason why they have to block your account. Totally agree with this one recommendation because it would be helpful if other people or organization would get involved that the one that's in the hot seat is going to have to quickly respond or deal with the problem. A. https://www.askgamblers.com/casino-complaints
All of this player’s bets were essentially value bets, which was confirmed by the support of the sportsbook provider and initially detected by the risk manager of the Bitz casino. The player made deposits of $750 and withdrew $937; the nature of his bets was initially clear and carried risks. We decided to proceed with the payment and observe further actions. Subsequently, the player repeatedly bet on matches with inflated odds, which were also recognized as valued bets by the sports line provider. The nature of the bets contradicts the spirit of fair play, and as a result, we decided to terminate cooperation with this user according to the terms and conditions and clause 7.6.
Can you please clarify if what you're trying to say with above paragraph is that you've released OP's fund? OP, Andrew221, can you also confirm this?
Separately, we want to inform you that we are currently obtaining a new license from the island of Anjuan, and there will be an update on the website in the next few weeks. As you know, the conditions in Curaçao have changed significantly, and from July, the old licenses are no longer valid. We will inform you separately when the license is updated on the website, and we will celebrate this event together.
But you're still under GC until July? If you are, I think it'll be best to still put their seal of validation on your site. If you're not, then it'll be best to scrap any claim of being under GC altogether for the time being.
snip
I lol'd.
Okay you don't like winners, but instead of lowering the betting limits, you hoped he would lose. This time he got lucky and now you are talking such nonsense.
btw anyone can compare your odds and bet365(or any other sportsbook) odds at the time OP placed his bets(thanks to https://betsapi.com/) and there is no significant difference. Pay out his winnings, don't embarrass yourself.
All of this player’s bets were essentially value bets, which was confirmed by the support of the sportsbook provider and initially detected by the risk manager of the Bitz casino. The player made deposits of $750 and withdrew $937; the nature of his bets was initially clear and carried risks. We decided to proceed with the payment and observe further actions. Subsequently, the player repeatedly bet on matches with inflated odds, which were also recognized as valued bets by the sports line provider. The nature of the bets contradicts the spirit of fair play, and as a result, we decided to terminate cooperation with this user according to the terms and conditions and clause 7.6.
Separately, we want to inform you that we are currently obtaining a new license from the island of Anjuan, and there will be an update on the website in the next few weeks. As you know, the conditions in Curaçao have changed significantly, and from July, the old licenses are no longer valid. We will inform you separately when the license is updated on the website, and we will celebrate this event together.
Separately, we want to inform you that we are currently obtaining a new license from the island of Anjuan, and there will be an update on the website in the next few weeks. As you know, the conditions in Curaçao have changed significantly, and from July, the old licenses are no longer valid. We will inform you separately when the license is updated on the website, and we will celebrate this event together.
The player's betting pattern was identified by the company's risk management as one that gives an advantage over other players' bets. The player made bets that contradicted the spirit of fair sports betting, which led to the decision to suspend cooperation with this player, and the account has been blocked.
We remind you that according to clause 7.6 of the Rules: "We may monitor and verify your behavior and activities on our site and take any measures at our discretion if we detect any violations of these rules or suspicions of unfair and dishonest play that gives any advantage.
We may issue a warning, or immediately block your account, cancel your bonuses and winnings, withdraw funds, transfer data to the competent authorities, or file a lawsuit.
We are not responsible for any losses or damages that may arise due to violation of these rules."
We remind you that according to clause 7.6 of the Rules: "We may monitor and verify your behavior and activities on our site and take any measures at our discretion if we detect any violations of these rules or suspicions of unfair and dishonest play that gives any advantage.
We may issue a warning, or immediately block your account, cancel your bonuses and winnings, withdraw funds, transfer data to the competent authorities, or file a lawsuit.
We are not responsible for any losses or damages that may arise due to violation of these rules."
Please be specific or why all this word salad? We know you have just one rule:
''Player loose big we are happy, Player win big we will never pay''
The player's betting pattern was identified by the company's risk management as one that gives an advantage over other players' bets. The player made bets that contradicted the spirit of fair sports betting, which led to the decision to suspend cooperation with this player, and the account has been blocked.
That's the same answer that OP received from your customer support representative over live chat. Can you provide some more information about the ways this player's bets gave them an advantage over the bets of other player's, so we can get a clearer picture of what happened? What you said doesn't make the situation clearer. It just scratches the surface a bit without getting to the point. And while we're at it, Bitz_Casino, since you've popped back into the forum, do you mind to also explain about your license and why doesn't any seal of validation being displayed [and assured the players of your casino] on your site?
The player's betting pattern was identified by the company's risk management as one that gives an advantage over other players' bets. The player made bets that contradicted the spirit of fair sports betting, which led to the decision to suspend cooperation with this player, and the account has been blocked.
You should specify the nature of the violation arbitrage betting, match fixing involvement or bonus abused so that forum user will have an idea on the matters you are considering with your decision because the OP can gain the support here due to the baseless accusations due to your too much generalized reason.
Providing some proof even just a narrative will be helpful to your side. Your ToS is so scary with that kind of explanation since you can do this to anyone that wins on your casino without further explanation or simply your casino is high risk for players that is winning regularly.
The player's betting pattern was identified by the company's risk management as one that gives an advantage over other players' bets. The player made bets that contradicted the spirit of fair sports betting, which led to the decision to suspend cooperation with this player, and the account has been blocked.
every time the same answer
every time the same answer
~ The player made bets that contradicted the spirit of fair sports betting, which led to the decision to suspend cooperation with this player, and the account has been blocked. ~snip~
Wasn't expecting to get a response from you so quickly like this. I had informed to your support team about this accusation less than 5 hours ago. We were expecting a proper explanation and detailed reasons of this issue. But you have just copy-pasted the live support message here. What is the 'spirit of fair sports betting'? 
The player's betting pattern was identified by the company's risk management as one that gives an advantage over other players' bets. The player made bets that contradicted the spirit of fair sports betting, which led to the decision to suspend cooperation with this player, and the account has been blocked.
That's the same answer that OP received from your customer support representative over live chat. Can you provide some more information about the ways this player's bets gave them an advantage over the bets of other player's, so we can get a clearer picture of what happened? What you said doesn't make the situation clearer. It just scratches the surface a bit without getting to the point.
The player's betting pattern was identified by the company's risk management as one that gives an advantage over other players' bets. The player made bets that contradicted the spirit of fair sports betting, which led to the decision to suspend cooperation with this player, and the account has been blocked.
We remind you that according to clause 7.6 of the Rules: "We may monitor and verify your behavior and activities on our site and take any measures at our discretion if we detect any violations of these rules or suspicions of unfair and dishonest play that gives any advantage.
We may issue a warning, or immediately block your account, cancel your bonuses and winnings, withdraw funds, transfer data to the competent authorities, or file a lawsuit.
We are not responsible for any losses or damages that may arise due to violation of these rules."
We remind you that according to clause 7.6 of the Rules: "We may monitor and verify your behavior and activities on our site and take any measures at our discretion if we detect any violations of these rules or suspicions of unfair and dishonest play that gives any advantage.
We may issue a warning, or immediately block your account, cancel your bonuses and winnings, withdraw funds, transfer data to the competent authorities, or file a lawsuit.
We are not responsible for any losses or damages that may arise due to violation of these rules."
Raj.Bet is similar to Bitz in that you can't find license information on their website. Both casinos claim to be owned by Win Sector N.V.
If you try to authenticate the two websites to check if their licenses are valid via https://www.curacao-egaming.com/public-and-players/authenticity, the result is "Unlicensed."
I tried to find some other casinos that are owned by Win Sector N.V. but to no avail. I came across this list (https://www.askgamblers.com/online-casinos/companies/win-sector-n-v) but after a quick check, I found that these brands are owned and operated by other companies and not Win Sector N.V.
365/JAZ will be Gaming Curacao, the one with multi-colored logo, CEG [the one which website you linked above, the one with blue shield as a logo] is 1668/JAZ. IIRC, CG don't have a way to manually verify through typing the casino's name.
Raj.Bet is similar to Bitz in that you can't find license information on their website. Both casinos claim to be owned by Win Sector N.V.
If you try to authenticate the two websites to check if their licenses are valid via https://www.curacao-egaming.com/public-and-players/authenticity, the result is "Unlicensed."
I tried to find some other casinos that are owned by Win Sector N.V. but to no avail. I came across this list (https://www.askgamblers.com/online-casinos/companies/win-sector-n-v) but after a quick check, I found that these brands are owned and operated by other companies and not Win Sector N.V.
Askgamblers don't have this casino on their website
they have been reviewed by casino.guru but as far as I know casino.guru do not mediate issues that are related to sports betting so I am not sure that your case will be handled by them if you posted a complaint against BITZ.io on casino.guru.OP already submitted his complaint on CG from earlier this month. It's still in the middle of being reviewed by Petronela [by the way, OP, your response is being expected] due to OP's insistence. However, I tend to believe it'll be rejected at the end, given bitz specifically hinted that the issue is with sportsbetting.
there is a member who suggested Thepogg. but I am not sure if BITZ.io has been reviewed by them or if they are as reliable as askgamblers.com or casino.guru. perhaps you can check it out and see for yourself.
File a complaint with Ask Gamblers or ThePogg. They are two that seem to be fair.
ThePogg has been rebranded to casinoreviews, I gave my opinion about the platform not far from the post you quoted above.
Moving to this site, I find myself quite uneasy with the fact that they stated that they're under GC, but I can't find a seal of validation on their site [archived version]
They have a representative here, although their last online activity was more than a month ago. I'll try to find a way to get in touch with them and get them to give their story [and perhaps explain their situation with their licensing].
Can you post your full sports betting history after creating account there. You mentioned that you made 500 bets on basketball, are you following some sort of strategy? How much was your total deposit and withdrawal (before your account got banned)?
I can not login. My account is blocked. My deposit was 1000 usdt
Can you post your full sports betting history after creating account there. You mentioned that you made 500 bets on basketball, are you following some sort of strategy? How much was your total deposit and withdrawal (before your account got banned)?
I do not understand why people deposit on new scammy sites? There are reputable casinos here why not use them? OP can I ask why you choose them?
They were advertised by my favorite music group. I've read the reviews. Didn't find any bad reviews
I do not understand why people deposit on new scammy sites? There are reputable casinos here why not use them? OP can I ask why you choose them?
where else can I go? I don't want to give up. it's upsetting to me.
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