BITZ casino stole my 3912 USDT - page 3.

Eternad

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Leading Crypto Sports Betting & Casino Platform

Quote from: Andrew221 on June 16, 2024, 07:18:36 AM

I don't know what else I can do. I was just betting on basketball. Lots of bets. they position themselves as the best casino in Russia. I believed their advertising. I wrote to them in the telegram chat. They blocked me and deleted all messages. And they told people that they would pay me all the money

You have nothing to do here since the representative is not active anymore while this casino is relatively new. I doubt casino like this will bother answering issues that already marked as closed to them even if you use mediator like CG since they don’t have reputation to protect that they build for a long time.

This is a lesson learned to only trust casino that is reputable in the forum so that you have a fighting chance for a fair trial on issue like this.

BitcoinGirl.Club

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Quote from: Andrew221 on June 16, 2024, 07:18:36 AM

I don't know what else I can do. I was just betting on basketball. Lots of bets. they position themselves as the best casino in Russia. I believed their advertising. I wrote to them in the telegram chat. They blocked me and deleted all messages. And they told people that they would pay me all the money

I think some of the members already suggested it. You need a mediator. In this forum none of us have access to any data so mediating in a case is almost impossible. In any mediation you need data.

Andrew221

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I don't know what else I can do. I was just betting on basketball. Lots of bets. they position themselves as the best casino in Russia. I believed their advertising. I wrote to them in the telegram chat. They blocked me and deleted all messages. And they told people that they would pay me all the money

JeromeTash

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Heisenberg

Quote from: PX-Z on June 15, 2024, 12:54:57 PM

Pretty sure that the casino will not give any info about how the OP got the judgment from their risk management because "it will be used to abused their platform" if it will be public, something like that. Their judgement is always final unless someone mediatate in between.

That's the narrative in most cases, but this can also be abused by some casinos and since we can not know the complete story, some players end up being victims. A few years back, I remember reps of respective casinos who take it up to themselves to provide some information on how the accuser beached the TOS without giving out too many details. This kind of thing is now rare to see here. I think one casino that was so good with fake breach of TOS excuse was 1xbit. Luckily, very many members in the community did not believe anything about them

BitcoinGirl.Club

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Quote from: PX-Z on June 15, 2024, 12:54:57 PM

Pretty sure that the casino will not give any info about how the OP got the judgment from their risk management because "it will be used to abused their platform" if it will be public, something like that. Their judgement is always final unless someone mediatate in between.

There is always two side of a story and unfortunately many users on the forum especially the newbie members who are creating scam accusations are not always true as they like to say. They do not describe the whole story. I don't know BITZ, never checked their platform but if this is an establish business then I don't think without any good reason they will try to upset a customer.

PX-Z

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Quote from: BitcoinGirl.Club on June 15, 2024, 10:47:57 AM

It seems there are no specific reason given except the topic about risk management.

Pretty sure that the casino will not give any info about how the OP got the judgment from their risk management because "it will be used to abused their platform" if it will be public, something like that. Their judgement is always final unless someone mediatate in between.

BitcoinGirl.Club

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Quote from: Andrew221 on June 13, 2024, 05:08:02 PM

their answer:

my last bets:

my login and balance:

Quoting so that it is easier to read the images.
It seems there are no specific reason given except the topic about risk management. Did you tell us the whole story?

acroman08

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Quote from: Andrew221 on June 14, 2024, 10:40:29 AM

Askgamblers don't have this casino on their website

they have been reviewed by casino.guru but as far as I know casino.guru do not mediate issues that are related to sports betting so I am not sure that your case will be handled by them if you posted a complaint against BITZ.io on casino.guru.

there is a member who suggested Thepogg. but I am not sure if BITZ.io has been reviewed by them or if they are as reliable as askgamblers.com or casino.guru. perhaps you can check it out and see for yourself.

Quote from: Rating Place on June 11, 2024, 07:03:51 PM

File a complaint with Ask Gamblers or ThePogg. They are two that seem to be fair.

Andrew221

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Quote from: JeromeTash on June 13, 2024, 05:33:02 PM

Sorry mate. I read through the response they gave, and it's not satisfactory enough to warrant them to block your account. Maybe you should take the case to sites Askgamblers who can act as mediators. Let them look at the evidence produced by Bitz that shows that you indeed took advantage when making the bets.

A. https://www.askgamblers.com/casino-complaints

Askgamblers don't have this casino on their website

JeromeTash

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Heisenberg

Sorry mate. I read through the response they gave, and it's not satisfactory enough to warrant them to block your account. Maybe you should take the case to sites Askgamblers who can act as mediators. Let them look at the evidence produced by Bitz that shows that you indeed took advantage when making the bets.

A. https://www.askgamblers.com/casino-complaints

Andrew221

newbie

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I registered at this casino on May 5th. I made more than 500 bets on basketball. I passed the verification. i made deposits and withdrawals.
A couple days ago I was lucky enough to win several sport bets in a row. my balance was 3912 usdt
After requesting a withdrawal of funds - the casino asked me to wait.
Next day, when I tried to log into my personal account, I found that my account was blocked.
The support of the casino said that I broke the rules. I wrote to them in telegram. they banned me
ABSOLUTLY SCAM!!

their answer:
https://www.talkimg.com/images/2024/06/13/c5n7D.jpeg
https://www.talkimg.com/images/2024/06/13/c5Qaf.jpeg
https://www.talkimg.com/images/2024/06/13/c5SHj.jpeg
https://www.talkimg.com/images/2024/06/13/c5ZsG.jpeg

my last bets:
https://www.talkimg.com/images/2024/06/13/c5mq3.png
https://www.talkimg.com/images/2024/06/13/c5PMw.png

my login and balance:
https://www.talkimg.com/images/2024/06/13/c5Ry9.png

Topic: BITZ casino stole my 3912 USDT - page 3. (Read 676 times)