Took a look at this last, on my iPad. I lOve it! And I am not really a BJ person, great job!
Can I ask what libraries you are using, or did you write an entire HTML5/canvas graphics engine yourself?
Thanks for the praise! I'm glad it works well on your iPad - that's one of the huge benefits of HTML5 - automatic cross-device compatibility
We make use of jQuery and some parts of jQueryUI for the animations - but for the most part, we're just using pure HTML5 and CSS3. Specifically - we make heavy use of
HTML5 -data attributes for communication between the client and the server. We also use CSS3 transitions. We're planning on rolling out some 3D CSS transitions when we can work out some of the cross-browser kinks.
Wow. You really are open to feedback aren't you!
Yup!
That's one of our core philosophies - stellar customer support across the board. This is why we spent so much time creating the provably fair shuffling system - we wanted our customers to know they were getting a fair game.
I don't know if you're aware of how big the swings can be in blackjack. Offering a 10 BTC max bet exposes you to the possibility of some pretty big losses if someone plays the max bet and has a good run. Maybe you've considered that and are prepared to lose a lot, but I thought I should mention it. There's probably a reason the other sites offer less than half that as their max bet.
We are aware of the potential for swings, and we are fully capitalized to handle whatever swings come our way. We've done extensive statistical analysis, including random distribution analysis, and monte carlo simulations, in order to ensure that our risk of ruin is infinitesimal.
I made a small deposit last night, played a few hands, and withdrew - mostly just to check out how it worked.
It all went pretty smoothly, but I had the following comments:
* it seems you wait for 7 confirmations before marking my deposit as 'confirmed'? that seems like a lot, but since you allow me to play unconfirmed balances it's not a problem
It should just be 6 confirmations - which I admit still is actually quite a lot for smaller transactions. We are thinking of lowering this for smaller withdrawals, but we just want to be careful to not expose ourselves to any double spend attacks, which we've known has been the downfall to other bitcoin sites in the past. Since we allow you to play with 0 confirmations, we don't see this as a huge issue though.
* if I had been able to 'cancel' my withdrawal request, I would have, and would have played more hands. Is there any reason you wouldn't allow players to cancel a pending withdrawal request?
That is a great point. We actually have the ability to cancel withdrawals on the backend, we just need to build a UI for it.
Finally, I just noticed a small issue: if I click my name in the top right, select a new 'base currency', click 'update', then click 'back', then the "Welcome to Blackjack!" box in the centre of the page still shows my balance in the old currency units. So if I was in mBTC before, but have less than 1 mBTC left, so I switch to uBTC, I still can't buy in because the buy-in box is still prompting for the number of mBTC to buy-in with.
If I click 'leave' in the top right then the currency units update, but that's a workaround I shouldn't have to use.
Ah yeah - that is indeed a poor user flow. We are probably going to change the whole concept how base currency works, such that you can play at a table in a different base currency than your account's base currency. Because you really shouldn't have to change your account settings just to temporarily play at a lower limit. Keep your eyes peeled for this change!
I just noticed that whatever the currency unit I set, the withdraw screen is in whole bitcoins. It might make more sense to use the preferred base unit there too (and anywhere else that you show currency values - like in the history of deposits).
Yeah, good point. We figured that since you're withdrawing back into the real bitcoin network at this point, that it would make more sense to show BTC on this screen. But, given your feedback, I think it would be good to show the balance in both your base currency, and in BTC.
Thank you all so much for the feedback! This really is incredibly valuable to us as we continue to grow bitZino and make it a better site for all comers. Dooglus, and Stephen Gornick - I've added a BTC to your accounts to thank you. Thanks again!