Black Arrow removed my message about Hong Kong's Consumer Council sending me an e-mail and letter with confirmation of opening up the case against Black Arrow.
Now Black Arrow has just tried to blackmail me in private message. Here is teh conversation. I've got print screens which I will upload online later.
Black Arrow:
Sent to: BitCoin Operated Boy on: Today at 04:01:25 PM
Dear Customer,
What is your order number?
Regards!
Black Arrow
Me:
I will not provide you with my order details as you threatened forum members with consequences.
If you want t know my order number then you shall see it on the letter from Consumer Council regarding my complaint.
Black Arrow:
How can we ship your order first if you do not let us know what order you want to be shipped?
What kind of consequences can we threaten with?
Me:
I requested a refund two and a half months ago. I do not want the miner to be shipped now. It was supposed to be shipped in February. I'd like to receive my refund. The order number is stated in the letter and you can refer it to my refund request tickets submitted on
https://www.blackarrowsoftware.com/support/index.php?How can we refund if we do not know what order to refund?
Me:
Are you willing to refund it if I give you my order details. And if so when will you process the refund?
Black Arrow:
I need to look into your your order to answer to this question.
Me:
Sorry but that obviously means that you are not willing to process the refund. Sorry but I'm not stupid.
Once you confirm you will refund my order and when then I will give you the order number. I only ordered one X3 worth $6,028.15.
If you don't confirm then please refer yourself to the order on the letter from the council.
Regards,
Black Arrow:
If you do not wish to receive a refund that is up to you. We will ship your order then.
Me:
I've got a print screen of this conversation. I'm going to keep sharing it on the forum as long as it is required.
You have gone to far again. I won't tolerate your childish threats of refusing to refund my order. If you try to ignore my refund request by sending the miner you will ger your miner back and I will do the best I can for you to take consequences of this.
I will use the content of this conversation to support my claims against your comapany.