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Topic: Blackjack.fun |Up To 80% RakeBack |SLOTS|SPORTS|ESPORTS| JACK Token - page 117. (Read 44554 times)

jr. member
Activity: 44
Merit: 1
legendary
Activity: 2716
Merit: 1092
Leading Crypto Sports Betting & Casino Platform
I have 2  case unsolved,  Trying complaint to support, but they look like ignore my complaint. Already over 1 week  

Can you share your story about your problem here? who knows we've experienced it and also already managed to answer it
You are one of the most active players in blackjack.fun and managed to reach some VIP levels I mean you can get priority in problem solving
This is one of the reasons we ask for live supports on the site or maybe admin can recruit sujonali1819 as support team.
10  Mei,  that is already 2 week ago.
-  case came from Blackjack house is, I  been given clue for please check,  I did sent  a ticket by current incident that's before tag "!" feature release, they ignore me. they said, will  check they once dev only on work day (monday), still  waiting and they only asking for please send a detail:
(Please post a:
1.Game name.
2. Time and date when it happened. Post a time with your timezone.
3. What is the concern.)
https://prnt.sc/4MjrG8N-PD6V
Proof  my case is  ignore  for 2 week,
In progress I complaint  for waiting solved, I got more case, so total is 3.
case #1.Blackjack = They said can't defined my  bets = no refunded of  course,  I can't do anything.
case  #2. they said already solved and  refunded, mean while, you can see by history the didn't reply me.
case #3. I got refunded yesterday, and everything is fine.

then a hour ago I got new case, so I sent a ticket more, again and again they didn't reply me Smiley




I still don't get points for your case but anyway i hope it can be solved soon and since it's the weekend maybe you will get a response on monday
I still support live support services available in the near future at least within this year this will make it easier to solve cases or remind them when they forget to check it. By the way I haven't seen RW since last week  Huh
ZB%
newbie
Activity: 33
Merit: 0
I have 2  case unsolved,  Trying complaint to support, but they look like ignore my complaint. Already over 1 week  

Can you share your story about your problem here? who knows we've experienced it and also already managed to answer it
You are one of the most active players in blackjack.fun and managed to reach some VIP levels I mean you can get priority in problem solving
This is one of the reasons we ask for live supports on the site or maybe admin can recruit sujonali1819 as support team.
10  Mei,  that is already 2 week ago.
-  case came from Blackjack house is, I  been given clue for please check,  I did sent  a ticket by current incident that's before tag "!" feature release, they ignore me. they said, will  check they once dev only on work day (monday), still  waiting and they only asking for please send a detail:
(Please post a:
1.Game name.
2. Time and date when it happened. Post a time with your timezone.
3. What is the concern.)
https://prnt.sc/4MjrG8N-PD6V
Proof  my case is  ignore  for 2 week,
In progress I complaint  for waiting solved, I got more case, so total is 3.
case #1.Blackjack = They said can't defined my  bets = no refunded of  course,  I can't do anything.
case  #2. they said already solved and  refunded, mean while, you can see by history the didn't reply me.
case #3. I got refunded yesterday, and everything is fine.

then a hour ago I got new case, so I sent a ticket more, again and again they didn't reply me Smiley


sr. member
Activity: 2660
Merit: 339
By winning these contests you receive 0.50 mbtc in each table... it is very very easy for someone to play this amount in the meantime so it is not a real advantage that you can exploit.
it's probably a bug in the system but as mentioned I don't think it provides any kind of tangible advantage to the player who wins the contest nor any disadvantage compared to the other players participating
It is still "something", that should be the thing that you should focus on. I personally do not believe that people would ever complain about "free" money, just do what you normally do and in return you will be getting something in return and you will be profiting from it as well.

I know that it is not going to be something that would be beneficial for you in the sense that if you are gambling somewhere else, you wouldn't stop gambling there and start gambling here just because there is a small reward. However, if you are already gambling here then it could be a great thing that you could end up keep on gambling and be happy about the extra.
legendary
Activity: 3276
Merit: 3537
Nec Recisa Recedit

Not the amounts I was talking about, I mean most of the times I've just placed enough to get 1k or 2k sats, I do that just for fun. Play a couple hands of blackjack, win those amounts, and it even enters me into the next rounds, come back after a few hours and I've got an extra 0.1 mbtc or so.

I don't think it's a bug, just an overlooked reward and pays off for those active is all.

Ok understand... this happens because there are not enough players during some hours but is not always possible Smiley . Best trick is to check at the end of the hour and be able to understand if there is "enough space" in current rank.
Of course this is a good opportunity for people betting with a low amount and don't want risk too much.
legendary
Activity: 2884
Merit: 1117
I didn't know this bug but if you are a regular bettor regardless of the amount, You will surely get a reward on hourly contest since there's still only few users participating on hourly contest and you can see same user that win every hour. I'm surprised when I visit today some new user that actively playing on the casino and chatting on live chat box.

Do you know what happened to RW? He is not active anymore for consecutive days or I'm just sleeping whenever he is active?
Even at hourly, if you are a person who gambles very little like me, then you are not going to be winning much. I did managed to win a few times at the bottom and by luck but that was really just a situation where nobody gambled at that time zone, on times when it is more crowded that becomes something impossible for me.

The only reason is that I rarely gamble with any meaningful amount, I gamble with as minimum as it gets and I do not put all of my gambling in just one hour neither, I spread it to the whole day, which makes it hard. If I end up grinding hard with all my money then of course I can win, I will even be first at times, but I do not see the point of it, I gamble the way I have fun and that is much better.
copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
I have 2  case unsolved,  Trying complaint to support, but they look like ignore my complaint. Already over 1 week  

Try to hit the chatbox and let the admin there look over your case, Admin is more active on the chatbox since they moderate it most of the time, unlike their email support. @Oth3rion is the active admin there so make sure you mention him on the chat so that he can easily notice your concern.

Can I know if the admin has already looked into your case or not? Share some of your concern details here so that we might help you in case we have already encountered that issue. Blackjack.fun support is very professional and they will surely resolve it ASAP.
legendary
Activity: 1708
Merit: 1280
Top Crypto Casino
I have 2  case unsolved,  Trying complaint to support, but they look like ignore my complaint. Already over 1 week  

It is ideal to share the information with the community and also to make sure that the administrator will entertain the recent concern also we have a live chat in the blackjack that always active to reach out their customer's concerns.
legendary
Activity: 2674
Merit: 1226
Livecasino, 20% cashback, no fuss payouts.
Do you know what happened to RW? He is not active anymore for consecutive days or I'm just sleeping whenever he is active?

He's there. Took a break. A few big ones did that, you'll see them appearing in chatbox every now and then.

By winning these contests you receive 0.50 mbtc in each table... it is very very easy for someone to play this amount in the meantime so it is not a real advantage that you can exploit.
it's probably a bug in the system but as mentioned I don't think it provides any kind of tangible advantage to the player who wins the contest nor any disadvantage compared to the other players participating

Not the amounts I was talking about, I mean most of the times I've just placed enough to get 1k or 2k sats, I do that just for fun. Play a couple hands of blackjack, win those amounts, and it even enters me into the next rounds, come back after a few hours and I've got an extra 0.1 mbtc or so.

I don't think it's a bug, just an overlooked reward and pays off for those active is all.
legendary
Activity: 2716
Merit: 1092
Leading Crypto Sports Betting & Casino Platform
I have 2  case unsolved,  Trying complaint to support, but they look like ignore my complaint. Already over 1 week  

Can you share your story about your problem here? who knows we've experienced it and also already managed to answer it
You are one of the most active players in blackjack.fun and managed to reach some VIP levels I mean you can get priority in problem solving
This is one of the reasons we ask for live supports on the site or maybe admin can recruit sujonali1819 as support team.
ZB%
newbie
Activity: 33
Merit: 0
I have 2  case unsolved,  Trying complaint to support, but they look like ignore my complaint. Already over 1 week  
legendary
Activity: 3276
Merit: 3537
Nec Recisa Recedit
You know what I realized today? If you win one of the hourly contests (the wager or the highest win ones) then you get the rewards you won counted in the next hourly win contest immediately Wink

So in fact, if you just play once, and make sure you win once, you'll keep appearing in the hourly win until 20 other people win more than you. Pretty neat huh? Of course by second hour you will be out but I won 'free' satoshi in the next hour for placing in the 2nd hour that I didn't bet.

By winning these contests you receive 0.50 mbtc in each table... it is very very easy for someone to play this amount in the meantime so it is not a real advantage that you can exploit.
it's probably a bug in the system but as mentioned I don't think it provides any kind of tangible advantage to the player who wins the contest nor any disadvantage compared to the other players participating
hero member
Activity: 2744
Merit: 702
Dimon69
You know what I realized today? If you win one of the hourly contests (the wager or the highest win ones) then you get the rewards you won counted in the next hourly win contest immediately Wink

So in fact, if you just play once, and make sure you win once, you'll keep appearing in the hourly win until 20 other people win more than you. Pretty neat huh? Of course by second hour you will be out but I won 'free' satoshi in the next hour for placing in the 2nd hour that I didn't bet.

I didn't know this bug but if you are a regular bettor regardless of the amount, You will surely get a reward on hourly contest since there's still only few users participating on hourly contest and you can see same user that win every hour. I'm surprised when I visit today some new user that actively playing on the casino and chatting on live chat box.

Do you know what happened to RW? He is not active anymore for consecutive days or I'm just sleeping whenever he is active?
legendary
Activity: 2660
Merit: 1261
-snip-
Good things we have some experience from the user.

The system is really good since is automatically, and everyone get the reward without waiting or need confirmation claim from the casino it self. My experience from contest with other casino, they need to wait next days at least to get the reward.

Make me wait really long.
legendary
Activity: 2674
Merit: 1226
Livecasino, 20% cashback, no fuss payouts.
You know what I realized today? If you win one of the hourly contests (the wager or the highest win ones) then you get the rewards you won counted in the next hourly win contest immediately Wink

So in fact, if you just play once, and make sure you win once, you'll keep appearing in the hourly win until 20 other people win more than you. Pretty neat huh? Of course by second hour you will be out but I won 'free' satoshi in the next hour for placing in the 2nd hour that I didn't bet.
legendary
Activity: 2716
Merit: 1092
Leading Crypto Sports Betting & Casino Platform
My username is Komeauros there.
Also, I played mostly Evolution roulette, slots and Crazy Time.

Oh yes I know this username several times watched you and you are one of the whale players
I hope the owner considers your suggestion.

They will leave because they got disappointed but only if this site cleared everything right at the start, players will know if what to expect. They can decide if they will continue playing on the site or not. You guys run a campaign but your signatures are almost empty, I mean there is no special words written on it like what other gambling sites are doing. How can you attract players that way? Still, having a signature campaign can still give awareness that this site exists.

After all, blackjack was still a nice game and this site has a low house edge plus they also have other games. There are still people that will try and they won't mind other things like the perks and bonuses.

I understand your point but in this campaign we don't have access to change the code we have a manager to manage it
But for Sr Member it is displayed like this @Wiwo  actually we have a lot of events that can be promoted 800mbtc weekly / 80mbtc daily competition and more.
hero member
Activity: 2338
Merit: 953
Temporary forum vacation
...

Then your VPN is leaking your real site. You have to use a good VPN with software and no DNS leak Smiley

Yes, indeed, after turning on OpenVPN, it was possible to connect and go to the site without problems, using Avira vpn it was not possible to go to the site, thanks for the hint. Smiley

Good to know it was helpful for you! I think these days more and more VPNs are not working because of that DNS leak,,, for me actually my company uses VPNs anyway for work so I cannot even use a true direct connection at the office but that is good for me so I can go to gambling sites (any site is allowed except adult and hate sites).

Maybe it's time for the site to take a look to implement new software or maybe increase the game selection. There are other software providers you can choose from, but the site might also consider offering a sportsbook or maybe something like a live casino. That is also very popular nowadays. I am sure that many players would like to see these changes/innovations.

Already talked about like 100 times in this page,,, please understand the site is focusing on improving current offerings. We do not want a sportsbook and 10 new features without the old ones working perfect.

And like Coin_trader says, you did not even look at the site. We also have Live Casino already man, so stop spamming threads with your junk.
copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
Maybe it's time for the site to take a look to implement new software or maybe increase the game selection. There are other software providers you can choose from, but the site might also consider offering a sportsbook or maybe something like a live casino. That is also very popular nowadays. I am sure that many players would like to see these changes/innovations.

Do you even visit the website? It seems you don't have a clue on what you are talking about and just visit the front page of Blackjack.fun. You can check all the available game here https://blackjack.fun/games and use the filter option on the top part to choose the genre which displays all types of games including the live games. Sportsbook is still under development and we are all waiting on its arrival but the current games on the Casino is sufficient to cover all the games that you want. If you really playing in the casino ad not just posting here.
sr. member
Activity: 1162
Merit: 258
1xbit.com
Maybe it's time for the site to take a look to implement new software or maybe increase the game selection. There are other software providers you can choose from, but the site might also consider offering a sportsbook or maybe something like a live casino. That is also very popular nowadays. I am sure that many players would like to see these changes/innovations.
hero member
Activity: 2828
Merit: 611
This was the reason I stopped in blackjackfun. I wagered about 50 BTC - 60 BTC, but when I asked for the perks it was just words, really hurt me mentally, so I went to play another casino.
Are you a whale player here? may we know your username on blackjack.fun? I definitely remember names of the users occupying the leaderboard
Never saw Ruximix name on weekly board maybe you use another username? if what you say is true then admin should take care about this
After all the aim of the campaign we run is to attract more players it would be a pity if some of them had to leave.
They will leave because they got disappointed but only if this site cleared everything right at the start, players will know if what to expect. They can decide if they will continue playing on the site or not. You guys run a campaign but your signatures are almost empty, I mean there is no special words written on it like what other gambling sites are doing. How can you attract players that way? Still, having a signature campaign can still give awareness that this site exists.

After all, blackjack was still a nice game and this site has a low house edge plus they also have other games. There are still people that will try and they won't mind other things like the perks and bonuses.
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