Topic: Blockchain.com - Makes things difficult to send BTC, am I the only one? - page 2. (Read 455 times)

Blockchain wallet actually is too buggy I have experienced before using their wallet that sometimes my balance becomes zero or my funds are gone. I always reported it to support and request to refresh my account to fix the issue. After that, they refresh my account and solved my issue. So if all suggestion above doesn't work only support can help you about this issue.

I suggest you next time don't use any online wallet like blockchain and better switch to Electrum wallet as other suggested above.


Is this will work?
I never heard that the 12 words seed from blockchain when you import it to Electrum you will see your funds?

So I think this will not work so the only solution is to report this to the support and send all of his funds to the new wallet in Electrum.

It looks like they can't access the server from which they get bitcoin exchange rates historical data, the reason why the page keeps refreshing!
Did you try accessing your account from other browser to see if the problem persists?

As a temporary work around, try stopping the browser from refreshing by clicking the Stop (x) button on the address bar. If this doesn't work, there are third party plug-ins you can use to disable web pages auto-refresh. Then you can fill in the forum then click send to broadcast your transaction.

They can not stop you from cashing out your btc as long as you have backed up your wallets seeds. You can recover them on other apps any time you want.

It's great that you realized this earlier. I must tell you that Blockchain.com support is very close, it seems that they hire people to be in support without any knowledge of the most common customer issues, they take a long time to solve any customer issue. I particularly stopped using Blockchain.com because it took 30 days to get my 2FA by sms, they were terrible days I had at that time

I think that something is not necessarily wrong, but in an unexpected state for blockchain.com software, which probably has bugs too.
I will go by the first answer: get your recovery phrase and recover / use your wallet from Electrum, preferably on laptop; just make sure you download from electrum.org and you verify you download too (!!)

And if you have big amounts of money in Bitcoin, I'd suggest you also consider buying a hardware wallet.

it's looking like a browser problem to me than blockchain.com themselves.
Error seems pertaining to an important source that wasn't loaded or have failed to load.

Try to clear your browser's cache, restart it (or the PC itself) and see if it solves the issue.

No?
If you're using their android app, are you experiencing the same issue using the same account?

It's the first time I've heard such issue on blockhchain.com, however it's not the first time I've heard a bug not allowing users to withdraw their fund.

Have you saved your recovery phrase (a series of 12 words)?
Using your recovery phrase, you can import your wallet into another wallet like electrum and access your fund easily.

If you haven't already saved your recovery phrase, click on "Security" at top right corner of the window and then click on "Backup Funds" button.
Note that you should always keep you recovery phrase securely and never reveal it to other people.  

Hey guys,

I just registered here because I can't believe I'm the only one experiencing the following problem, I'll try to keep it short:
Since several days I'm hardly able to send BTC with my blockchain.com wallet, here I explain why.

The amount of BTC I hold in the dashboard keeps flashing from "grey/zero" to "the amount I accualy hold". On the right side I have a red error message:

"{"error":"Historical data not found for BTC-EUR at DATE","status":404}"

When I try to send, the whole window keeps flashing and the line where to put the btc adress, is refreshing(and deleting inserted adress) at least every 2 seconds. While sending it's a pain in the a.. to be quick enough inserting amount, adress and then click on send. Sometimes it takes me up to 10 minutes to get to click the button to send in the right second. I used to have this problem half a year ago for one day, I thought it was a bug because it fixed itself within a day. Now this problem is back, and I started to wonder if it is only me experiencing this problem. With some research I can't find anyone having the same issue. After that I checked all my blockchain.com wallets, because I have severall seperated accounts with them.
I have 3 wallets with blockchain.com overall, and all 3 wallets have the same problem, doesn't matter if I login with or without VPN, Browser, System etc....
I hope my text is understandable for all of you guys.
Is blockchain.com avoiding users cashing out their btc because of the current market situation? I did not contact the support because I really fear getting any trouble and tbh I have some bigger holdings and I'm extremely happy to be at least able to cash out, even though it's exhausting with the above mentioned problem...

Edit: yes I know it's a big fail holding big amounts on online wallets, the current situation is definitely a lesson to me.