Blocked funds in a poker room - page 2.

ethereumhunter

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Quote from: Hippocrypto on December 26, 2020, 05:55:18 PM

Quote from: FinneysTrueVision on December 25, 2020, 07:35:55 PM

There is very little regulation when it comes to online gambling. Casinos can just take your money and you are at their mercy. There is nobody that you can turn to because authorities don't like to get involved in these types of disputes. The only thing you can do is complain and hope you get enough attention and they will be convinced through pressure to return your funds.

That requires strong proof before authorities investigate this matter, and basically they won't intervene if the accusations has no significant issues. Refund or return of funds is not possible unless their management will accommodate this serious concern. Hopefully this matter will be address properly to avoid possible circumstances.

We can complain about the gambling site, but we do not have strong proof, they will not listen to our complaint, and even the casino will ban our account easily. They can found our mistakes easily and they do not have to do many things to ban the account. It is a small chance if that is related to refund a fund, especially if we are not on the right side. Even if we are on the right side, they will not easily give the money to us, instead, they will block our account and will not let us continue.

Hippocrypto

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Quote from: FinneysTrueVision on December 25, 2020, 07:35:55 PM

There is very little regulation when it comes to online gambling. Casinos can just take your money and you are at their mercy. There is nobody that you can turn to because authorities don't like to get involved in these types of disputes. The only thing you can do is complain and hope you get enough attention and they will be convinced through pressure to return your funds.

That requires strong proof before authorities investigate this matter, and basically they won't intervene if the accusations has no significant issues. Refund or return of funds is not possible unless their management will accommodate this serious concern. Hopefully this matter will be address properly to avoid possible circumstances.

FinneysTrueVision

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There is very little regulation when it comes to online gambling. Casinos can just take your money and you are at their mercy. There is nobody that you can turn to because authorities don't like to get involved in these types of disputes. The only thing you can do is complain and hope you get enough attention and they will be convinced through pressure to return your funds.

tabas

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Quote from: rhomelmabini on December 24, 2020, 08:17:55 PM

Quote from: tabas on December 24, 2020, 06:55:37 PM

Anyway if you guys have questions, as OP has not been back online. He said in the last post that if it's not yet asked, you can ask him. Would want to see an update from OP with the exchange of email of him and the said casino.

That's a nice suggestion but I doubt if he can lift up that case as I think the casino will not bend up to what they said. This is just my speculation.

We have to wait until he comes back and tell us what's the case is up to today. If there's no more hope, then we can't do anything with that as op has no more hope.
But until he comments back then we only speculate and wish him the best that this case will be in favor to him. There's a big money that's being at stake and affected.

plvbob0070

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Quote from: South Park on December 24, 2020, 04:17:31 PM

Quote from: plvbob0070 on December 23, 2020, 12:05:27 AM

Quote from: Yamifoud on December 21, 2020, 05:35:02 PM

Really disappointed with the result but I see this as your fault as well since you are using VPN as this is usually not allowed to most gambling sites. It was really sad but supposedly they will return your money since it was probably not stated there TOS but the problem is that you can no longer access your account and withdraw it. Your last hope is that they feel what you feel this time and give mercy to you.

This could be a lesson to learn to everyone who uses a VPN to bypass such restrictions. We don't need to do this, better to think about the consequences that might happen later and that possibly the lock-up of our account just like OP.

Though OP faults for using a VPN that violates their TOS, the way the gambling site responded (they barely respond) to this issue is kinda disappointing. It's upsetting if OP won't be able to get back his funds but yeah, this will serve as a lesson not only for him but for us as well not to violate the TOS of any gambling sites.

But the OP argues that there was nothing on the TOS that states that using a VPN is forbidden and after reading the image of the TOS that is being shared here I can say that I do not see anything either, with this in mind then it seems unfair that his account is being closed on the grounds of a rule that is not explicitly stated anywhere and that not only he is denied his winnings but that after so long he still has not gotten his initial deposit back.

If this is the case, it's unfair and a loss for op. He could keep emailing them about that it was not stated in their TOS as his defense because he has the rights over his winnings, but I think the site is hard to contact because they rarely reply to his emails.

But for the op, I'm just wondering why would he still choose to play on that site if it is restricted and still have to use VPN. I mean, there's a lot of other gambling sites he can choose tho, but I really hope that his problem will be fixed since it's been a while already.

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Quote from: IsaacOlmos on December 21, 2020, 05:22:39 PM

~
Since then, they copy/pasted the same mail 10 days later, asking one more time for a valid BTC address they already have
~

I'm sorry for your situation. I haven't read the whole thread, but from what I read, I have an impression that you don't want to disclose the name of the site. That's okay, but please tell us, does this site have more bad reviews than positive ones on reputable sites? I mean, their behaviour is unacceptable, and if they are still considered as a good site, they can potentially harm more people in the future.

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Quote from: IsaacOlmos on December 21, 2020, 05:22:39 PM

Hi guys,

Sorry for the delay but I try to put a little distance between me and the story on an emotional plan (yes yes) since it's been a few months now and I just can't think every day about it otherwise I get crazy. Thus I usually do my "Bodog session" once a week more or less and today is the day.

Here are the last updates : They accused me to use a VPN which I accepted (but that again that wasn't written in the English ToS), and also that "the owner of this account is not the one whose personal details were used to sign up the account" which I contest, so I answered asking for more details i.e. what make them think I wouldn't be the owner, and giving them a BTC address for the withdrawal.

Since then, they copy/pasted the same mail 10 days later, asking one more time for a valid BTC address they already have

So I more or less copy pasted my previous e-mail with the same questions because they didn't answer my question one week ago, and here we are ! They haven't answered yet.

And guys sorry if I don't answer some questions, usually I don't answer because it's an information that is already in the thread. If there is any new question you wanna ask, please feel free and I'll try to answer them asap.

Probably changes in the login pattern may cause them to think in such a way and you can't actually defend it since you accepted that you are using VPN so the change in the application you did use in the past might be the main reason. Well their answer will be not in the favour of you for sure even if you received it.

rodskee

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Quote from: Yamifoud on December 21, 2020, 05:35:02 PM

Really disappointed with the result but I see this as your fault as well since you are using VPN as this is usually not allowed to most gambling sites. It was really sad but supposedly they will return your money since it was probably not stated there TOS but the problem is that you can no longer access your account and withdraw it. Your last hope is that they feel what you feel this time and give mercy to you.

That’s wha the site wanted to say but the thing is where did op from? Is he from outside the country jurisdiction? Because OP have not mentioned that from the start.

Quote

This could be a lesson to learn to everyone who uses a VPN to bypass such restrictions. We don't need to do this, better to think about the consequences that might happen later and that possibly the lock-up of our account just like OP.

No wrong using vpn, but the problem is the jurisdiction because that will cause damage to the site ..

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Quote from: maydna on December 24, 2020, 09:45:41 PM

Quote from: South Park on December 24, 2020, 04:17:31 PM

But the OP argues that there was nothing on the TOS that states that using a VPN is forbidden and after reading the image of the TOS that is being shared here I can say that I do not see anything either, with this in mind then it seems unfair that his account is being closed on the grounds of a rule that is not explicitly stated anywhere and that not only he is denied his winnings but that after so long he still has not gotten his initial deposit back.

Yes, that is what we see. If the site doesn't explain using VPN is prohibited or not in their TOS, that will not be fair for gamblers, especially if they don't know if that is not permitted. Perhaps, the site can make an English version and another language for their TOS because when their site is online on the internet, many people from other countries will come by coincidence. If they can make a different language, that will be better for their visitor to read about the TOS. At least, the site can give compensations to the gamblers to have a problem in their site.

Not unless they plan that idea of banning users that use VPN for their own benefits, I mean they not stated it in the TOS so there is no way for them to judge and block a users account just because they are using VPN .blocking his widrawal just because of VPN is a cheating for your players ,and what if other players do the same thing are they able to widraw it after they win or the same as OP they will also be blocked even it's just small or large amount.

maydna

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Quote from: South Park on December 24, 2020, 04:17:31 PM

But the OP argues that there was nothing on the TOS that states that using a VPN is forbidden and after reading the image of the TOS that is being shared here I can say that I do not see anything either, with this in mind then it seems unfair that his account is being closed on the grounds of a rule that is not explicitly stated anywhere and that not only he is denied his winnings but that after so long he still has not gotten his initial deposit back.

Yes, that is what we see. If the site doesn't explain using VPN is prohibited or not in their TOS, that will not be fair for gamblers, especially if they don't know if that is not permitted. Perhaps, the site can make an English version and another language for their TOS because when their site is online on the internet, many people from other countries will come by coincidence. If they can make a different language, that will be better for their visitor to read about the TOS. At least, the site can give compensations to the gamblers to have a problem in their site.

akirasendo17

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That was a big sum of money, "inconsistencies" what do they mean by this? did they explain why they are just giving also less half of the amount in your account? I think maybe you should ask them calmly what has happened, I mean that is not a small amount, they should pay you back in full since you have done any transaction since then, any news about this?

rhomelmabini

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Quote from: Yamifoud on December 21, 2020, 05:35:02 PM

This could be a lesson to learn to everyone who uses a VPN to bypass such restrictions. We don't need to do this, better to think about the consequences that might happen later and that possibly the lock-up of our account just like OP.

Also not noting to read the terms and conditions about restrictions this do happens sometimes to others that just tend to sign up without reading or taking note that their country is restricted.

Quote from: tabas on December 24, 2020, 06:55:37 PM

Anyway if you guys have questions, as OP has not been back online. He said in the last post that if it's not yet asked, you can ask him. Would want to see an update from OP with the exchange of email of him and the said casino.

That's a nice suggestion but I doubt if he can lift up that case as I think the casino will not bend up to what they said. This is just my speculation.

tabas

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Quote from: South Park on December 24, 2020, 04:17:31 PM

But the OP argues that there was nothing on the TOS that states that using a VPN is forbidden and after reading the image of the TOS that is being shared here I can say that I do not see anything either, with this in mind then it seems unfair that his account is being closed on the grounds of a rule that is not explicitly stated anywhere and that not only he is denied his winnings but that after so long he still has not gotten his initial deposit back.

This is the reason why he is contesting it. There's no rule that says about the forbidding the usage of VPN. Well, he stands on it because there's really not that much correction on the rules that bodog has.
Anyway if you guys have questions, as OP has not been back online. He said in the last post that if it's not yet asked, you can ask him. Would want to see an update from OP with the exchange of email of him and the said casino.

South Park

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Quote from: plvbob0070 on December 23, 2020, 12:05:27 AM

Quote from: Yamifoud on December 21, 2020, 05:35:02 PM

Really disappointed with the result but I see this as your fault as well since you are using VPN as this is usually not allowed to most gambling sites. It was really sad but supposedly they will return your money since it was probably not stated there TOS but the problem is that you can no longer access your account and withdraw it. Your last hope is that they feel what you feel this time and give mercy to you.

This could be a lesson to learn to everyone who uses a VPN to bypass such restrictions. We don't need to do this, better to think about the consequences that might happen later and that possibly the lock-up of our account just like OP.

Though OP faults for using a VPN that violates their TOS, the way the gambling site responded (they barely respond) to this issue is kinda disappointing. It's upsetting if OP won't be able to get back his funds but yeah, this will serve as a lesson not only for him but for us as well not to violate the TOS of any gambling sites.

But the OP argues that there was nothing on the TOS that states that using a VPN is forbidden and after reading the image of the TOS that is being shared here I can say that I do not see anything either, with this in mind then it seems unfair that his account is being closed on the grounds of a rule that is not explicitly stated anywhere and that not only he is denied his winnings but that after so long he still has not gotten his initial deposit back.

plvbob0070

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Quote from: Yamifoud on December 21, 2020, 05:35:02 PM

Really disappointed with the result but I see this as your fault as well since you are using VPN as this is usually not allowed to most gambling sites. It was really sad but supposedly they will return your money since it was probably not stated there TOS but the problem is that you can no longer access your account and withdraw it. Your last hope is that they feel what you feel this time and give mercy to you.

This could be a lesson to learn to everyone who uses a VPN to bypass such restrictions. We don't need to do this, better to think about the consequences that might happen later and that possibly the lock-up of our account just like OP.

Though OP faults for using a VPN that violates their TOS, the way the gambling site responded (they barely respond) to this issue is kinda disappointing. It's upsetting if OP won't be able to get back his funds but yeah, this will serve as a lesson not only for him but for us as well not to violate the TOS of any gambling sites.

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Quote from: IsaacOlmos on December 21, 2020, 05:22:39 PM

Hi guys,

So I more or less copy pasted my previous e-mail with the same questions because they didn't answer my question one week ago, and here we are ! They haven't answered yet.

sad to hear that seems like this is a drop case,and you are being convicted already,and like the post above me expect no settlement from them so you can do another action or move on,Because at least the good thing here is that amount is just a Winning amount and not your deposited money,though still not a good response if they are really legitimate gambling site.

Quote from: IsaacOlmos on December 21, 2020, 05:22:39 PM

And guys sorry if I don't answer some questions, usually I don't answer because it's an information that is already in the thread. If there is any new question you wanna ask, please feel free and I'll try to answer them asap.

the thread runs more than 200 post, you need not to answer each instead general update is what matters here, our opinion and advises was already laden and its yours to follow or not.

Still hoping for the best result.

Quote from: Lorence.xD on December 22, 2020, 02:14:02 AM

Do not be disappointed, maybe the reason that OP uses VPN is to protect his/her personal details. Maybe the state/nation that OP is in does not allow any form of gambling whatsoever. I do not see anything that OP did wrong in the case because there should be no way that a site holds the funds of the owner of the account, that is some form of extortion or withholding of funds.

maybe OP can give more details.

Is he Living in Canada?because the site has their Canadian jurisdiction only.

peter0425

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Quote from: Yogee on December 22, 2020, 09:56:35 AM

Quote from: IsaacOlmos on December 21, 2020, 05:22:39 PM

....And guys sorry if I don't answer some questions, usually I don't answer because it's an information that is already in the thread. If there is any new question you wanna ask, please feel free and I'll try to answer them asap.

Have you followed through with your plan about contacting askgamblers?
Did you receive the balance of your deposit or are they still holding it after you've sent them a valid BTC address?

This is what OP must do, try reaching askgambler because this is the Only institution Online that may help or even enlighten everything ( not unless they will also be denied by the accused site) to damage more of their reputation.

Quote

I honestly don't think they will ever change their mind. They obviously don't feel any pressure to give the amount you've won.

Yeah the Gambling site is just prolonging the Issue until OP decided to quit, sending ID for several times proves one thing that they are trying to find a Foul movement from OP so they can put Him down for their accusations .

Yogee

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Quote from: IsaacOlmos on December 21, 2020, 05:22:39 PM

....And guys sorry if I don't answer some questions, usually I don't answer because it's an information that is already in the thread. If there is any new question you wanna ask, please feel free and I'll try to answer them asap.

Have you followed through with your plan about contacting askgamblers?
Did you receive the balance of your deposit or are they still holding it after you've sent them a valid BTC address?

I honestly don't think they will ever change their mind. They obviously don't feel any pressure to give the amount you've won.

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Quote from: Yamifoud on December 21, 2020, 05:35:02 PM

Really disappointed with the result but I see this as your fault as well since you are using VPN as this is usually not allowed to most gambling sites. It was really sad but supposedly they will return your money since it was probably not stated there TOS but the problem is that you can no longer access your account and withdraw it. Your last hope is that they feel what you feel this time and give mercy to you.

Do not be disappointed, maybe the reason that OP uses VPN is to protect his/her personal details. Maybe the state/nation that OP is in does not allow any form of gambling whatsoever. I do not see anything that OP did wrong in the case because there should be no way that a site holds the funds of the owner of the account, that is some form of extortion or withholding of funds.

Yamifoud

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Really disappointed with the result but I see this as your fault as well since you are using VPN as this is usually not allowed to most gambling sites. It was really sad but supposedly they will return your money since it was probably not stated there TOS but the problem is that you can no longer access your account and withdraw it. Your last hope is that they feel what you feel this time and give mercy to you.

This could be a lesson to learn to everyone who uses a VPN to bypass such restrictions. We don't need to do this, better to think about the consequences that might happen later and that possibly the lock-up of our account just like OP.

Topic: Blocked funds in a poker room - page 2. (Read 1691 times)