Topic: BLOKFORGE- Official Canaan Distributor (Read 24501 times)

I just received a call back from Blokforge. There was indeed a delay in the shipment as well as possible confusion with the chat person I talked to. Anyway, the shipments are supposed to be on track for this week.

No problem. That and the message from Blokforge had me wondering for a second. The first request was sent from their website. I just sent another request via actual email. Hopefully I hear something back soon. Thanks for the help.

Haha, yeah i just got back on shift and it always messes up my week. Sorry about that. Looks like someone forgot to update their voicemail.

I know some people who ordered the last few batches of Canaan miners got hit with delays. Best bet is just to hit all of their contacts requesting answers.

It sucks but they are legit. Hopefully they respond quickly.

Today is Wednesday. The number had a message saying they are off for Labor day and will be back September 3rd. What is going on here? Today is 9/25/19 isn't it?

Not sure but it's Monday and I don't think they respond over the weekend. When did you email them? I think they have a 1800 number as well. I'll check

1-888-55-CRYPTO taken from their website.

I ordered a Canaan Avalon 1047 on 9/13/19. I was told in chat that it would ship on the week of the 16th. After that did not happen I emailed support requesting a shipping update and have yet to receive a response. Does anybody here know when the September batch for this model will be shipping?

Maybe not a scam but for sure taking advantage of a situation. On Tuesday  May 7 I pulled the trigger and got a Bitmain Antminer S17 Pro-53TH/s Bitcoin Miner (Shipping April 20 - May 4th). It said in stock so I ordered it, paid Bitcoin. Sent BTC 0.53701226. Order was processing a few days with no update, I emailed them On Friday May 10 requesting an update and their answer back was Bitmain was being cagy with their order and would let me know on Monday. So now extending out this processes, I am really starting to think I am being scammed. We were enjoying a nice BitCoin run and the value was rising. I get an email from them Tuesday May 14, now a week after they accepted my Bitcoin for a product they did not have and know they might not get while Bitcoin is going up and up. So they now inform me that they will send me back BTC 0.37097. So I just paid them $1200 to hold on to my Bitcoin for a week. That's a pretty high handling rate. Just know that if you pay Bitcoin with these retailers they do not have to be honest and upfront with you and WILL accept money for items that they do not have in stock. I hope this helps someone in the future.

Ja. Blokforge bends over backwards to make their customers happy if you give them 1/2 a chance. They are my go-to place for miners and PSU's.

Gave ya Merit for admitting the Panic error with them.

After only one day  they called me on phone, sent me many emails, and everything is now ok. The delivery arrives tomorrow already ! THey even offered me the priority shipping ... i feel so bad ... >< i dont deserve it for my attitude .. 

The only issue was me being not patient.

The best service i ever had, and i didnt even saw the guys in real. I feel so bad being so suspicious about them.

I'll buy again for sure ...

They just called me on phone.

I sent them a new shipping adress because that did nees to be change too.

I am just waiting from them to send me a wallet to pay back the missing amount of btc in my payment.

This situation might be solves before two days or tomorrow xp !

Thank you for the infos, it's calming me down a lot.

They are not a scam I have spent a good amount of money with them and they always deliver. I know that they are scrambling with these tariffs so be patient and they will take care of you. Good luck.

You are right i should just calm down .. :/

I know about the weekend, it's just about monday that it is freaking me out.  I also took the time to think that they have 3 hours less than me as they are in arizona and me in the east side of the continent.

There are so many stories about scam everywhere, i am just glad i've found this topic.

I am truly sorry about what i said at first and saying that they are a scam, it's because i wanted to make somebody react and answer me fast as i was banned from some telegram or reddit discussions for asking if anybody had something similar. And that freaked me out just even more.


I planned to buy even more and more miners from them over the year, i just hope everything will be ok.


Something that's stressing me also is the fact that i am scared that when comes the time they might help me in this situation, no more of the miners i wanted to buy will be available anymore >< .. but hey well it's my fault i should had put the correct amount at first.

Thank you for sending them a message and all your help here, really appreciated

Well I'll say this much. I wouldn't expect any answers from a company over the weekend, or immediately in any case when it comes to customer service.

So the problem isn't that your money has been taken its that you sent an incorrect amount... not a problem it happens. You just have to calm down for a bit, then will sort it out with you. I've sent blokforge a message as they are also fairly active here in answering questions and helping people.

The order was placed on  2018-09-22

In my payment, i forgot to calculate the fee from my wallet's website. which is 0.0005 BTC, so their system received an incorrect amount from the payment, and as it is said on their website in the moment of the payment, the system of blokforge will NOT link it to the correct order.
But still, it will take it !

It was my fault about sending the wrong amount of money. If i make it short, i owe them 0.0005 BTC to complete the order.

But they are NOT answering at my email, not at the phone.

How do it get the money back ? Or should i send 0.0005BTC at the same wallet to complete the order?

All i want to is move ahead and complete the order or at least get my money back to buy somewhere else...


I know for sure, for now, that they are a scam, as long as they never answer at my messages (email + voice mail) they only decide who they will steal the money from. It seems that it's random. And it looks like it was on me this time.


Here 's the ID transaction https://www.blockchain.com/btc/tx/9610b4b078ae81446bd20c799568f43611dc0d5becb97379492b8d7d270b7f59  

I was suppose  to send about 0.55366322 BTC but instead i had send, as you can see,  0.55316322 BTC.

I was so scared to buy something online like that for mining. I should have listened to myself and just buy it in used condition  at some guy around in my city instead of new ones online.

It's been about one day (yesterday -> monday) that they had the time to answer me and do something. I can't believe that they were too busy that much to just give my money back... It's just one click for them. How is that nobody never ever answer the phone ?

I give them one more day and after that if the situation is the same i'll just call a lawyer to see what are my options.. I'm so sad ...


N.B Sorry for all the mistakes my english is not my primary language, i  try to edit the message and correct it as much as i can to make it clear

They are legit. I've ordered and received gear numerous times. Do you have any screencaps or any proof of payment info you can post?

When was the order placed?

EDIT :

After only one day  they called me on phone, sent me many emails, and everything is now fixed.

The only issue was me being not patient.

The best service i ever had, and i didnt even saw the guys in real. I feel so bad being so suspicious about them.

I'll buy again for sure ...




Is blokforge a scam ?


I sent them about 3500$ USD for some miners, and i never received anything.

THey dont answer at my emails, and nobody 's answering the phone at their office, if there is one. ever.

I just wasted a lot of money for some scammers …

If i get any update about my situation i’ll send it here.

Yeah and then the other discussion got locked. Guess no A9 talk for us. Lol

Because nobody knows where this thread went.

Why so little talk about the new A9 series? I’m pretty excited about it. Any pricing guesses?