BitcoinHunt3r, I'd really advise against using a VPN. Using one to get around the country block wouldn't allow someone to create an account and bet if they're in a country we're not open to right now.
^Anna
Yes I know about that that's why I use a country VPN that is still allowed.
My question is directed not to BitcoinHunt3r (but of course you can also answer ), but to btb88.com support.
Is it really the case that using a VPN to change a country is not allowed, and using a VPN to change an address in a country is allowed?
If so, can you really recognize which is which?
When it comes to KYC, I believe that if a casino has to require it (which I don't think anyone likes) then it should be required, like here, before making a deposit, not when we want withdraw money. This is the most fair.
Good question Use of a VPN to adjust your IP at any time isn't allowed in our Terms & Conditions. That rule mostly exists to prevent people from changing their location to a country that isn't allowed. I'd guess from what BitcoinHunt3r said that he's used one to circumnavigate a rule for one of our promotions that two people in the same household or location can't both claim the bonus or promotion, which wouldn't be allowed either.
Hope that helps to clarify!
^Anna
Yes of course everything is clear now. We just can't use a VPN at all, and we can rest assured that we won't be in trouble.
But what then if two people at work or at home use the same IP. After passing the KYC verification, will they be able to separately use, for example, the welcome bonus, or will it be a violation of the rules?
It would honestly depend on the bonus. Each of our promotions has its own T&Cs, but most include a line like this: "Only one PROMOTION NAME can be claimed per person, household, email, depositing wallet, IP address or device." I believe that's pretty standard language.
^Anna