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Topic: BTC-E Account containing 100 BITCOINS hacked! (Read 2896 times)

newbie
Activity: 14
Merit: 0
February 06, 2014, 08:10:37 PM
#22
Quote
I foolishly used the same password to login to my email that i used to register my btc-e account..

HAHAHAHAHAHA just HAHAHHAHAAHHA ROFL ROFL
I'm having tears in my eyes. n1. You just made my day.
newbie
Activity: 27
Merit: 0
I also got robbed hundreds of litecoin for no apparent reasons on BTC-E. Coins withdrawn without any confirmation to my email AND I have 2 factor security too. All theyve given me is my logins and my IP. Maybe we could work together in this case. I feel your pain and your loss

How long did it take you to get a response from your tickets?

It's been 12 hours since and i'm absolutely shocked to not receive even a word from them yet. I've traded hundreds of bitcoins threw there site in past years I'm shocked how little they care.

Look's very suspicious to me.





Took them almost a week for them to give me a list of my log ins. Useless.
sr. member
Activity: 378
Merit: 250
I had the same problem, I contacted btc-e.support on skype. I was able to get my account through their ticket system. Then on skype, he asked if i got my account back, It seemed like a scammer to me at first, asking to change my email to something they provide but then after i was rude he banned my ip and my account.
legendary
Activity: 1974
Merit: 1003
u wont get your BTC back man ....
hero member
Activity: 868
Merit: 1000
Sad to hear your loss.  Sad

But seriously, you should never store that large amount of btc on an exchange account, and you shoudn't reuse your passwords on those important sites.
legendary
Activity: 1310
Merit: 1000
Good luck, I would not be surprised if BTC-E clears your account now that they know it may have been hacked. They banned my brothers account with 40 LTC in it, and stole them.
legendary
Activity: 3766
Merit: 1217
Quote
I was one of them. I foolishly used the same password to login to my email that i used to register my btc-e account..

This was one of the most basic precautions. Now the money is lost and nothing can be done.  Angry

Still... why did you stored that much amount in the BTC-E account?
full member
Activity: 179
Merit: 100
let's recap OP's mistakes to teach us all how not to arrive to his dilemma




Stupidly insurmountable and unforgivable
- no 2FA on btce
- no 2FA on yahoo mail
- keeping substantial amounts of coin on an arbitrage/trading site


plain stupidity and asking to be compromised
- use same email and pass for yahoo email and btc e
newbie
Activity: 21
Merit: 0
I also got robbed hundreds of litecoin for no apparent reasons on BTC-E. Coins withdrawn without any confirmation to my email AND I have 2 factor security too. All theyve given me is my logins and my IP. Maybe we could work together in this case. I feel your pain and your loss

Now CEX.io is a good exchange with excellent security for exchanging LTC and NMC for BTC without charging fees, once in BTC you can easily exchange it for USD with Coinbase.  I was happy to see their adoption of being an exchange of LTC for BTC at market rates.

CEX.io - Bitcoin Commodity Exchange

legendary
Activity: 952
Merit: 1005
--Signature Designs-- http://bit.ly/1Pjbx77
I do hope BTC-E will follow up on the support tickets and lock the account in time, before the coins are withdrawn.
legendary
Activity: 1400
Merit: 1000
Good-luck recovering your btc
newbie
Activity: 17
Merit: 0
Did  you try PMing koolio? or bumface? Koolio is on this forum too. PM them asap.

Yes I have PM'd them all.
sr. member
Activity: 364
Merit: 250
Hopefully you get things resolved.  BTW from what I understand Yahoo itself wasnt hacked, criminals had passwords from another breach from an unknown site and they used those passwords on yahoo.  ie, btc-e and yahoo aren't the only sites you've been resuing your password at.

This should be a good lesson to others:

1) don't reuse passwords on multiple sites

2) use  2FA

3) be careful using any website/business that takes/holds your money is very closed and secreative about who they are,  if/when you run into a problem you will quickly realize how hard it is dealing with more anonymous businesses.

4) don't store large sums of money online when there's no insurance on that money



Let us know how things work out for you, hopefully everything ends up being ok!
sr. member
Activity: 435
Merit: 250
February 06, 2014, 01:00:31 AM
#9
Did  you try PMing koolio? or bumface? Koolio is on this forum too. PM them asap.
newbie
Activity: 17
Merit: 0
February 06, 2014, 12:38:50 AM
#8
I also got robbed hundreds of litecoin for no apparent reasons on BTC-E. Coins withdrawn without any confirmation to my email AND I have 2 factor security too. All theyve given me is my logins and my IP. Maybe we could work together in this case. I feel your pain and your loss

How long did it take you to get a response from your tickets?

It's been 12 hours since and i'm absolutely shocked to not receive even a word from them yet. I've traded hundreds of bitcoins threw there site in past years I'm shocked how little they care.

Look's very suspicious to me.



legendary
Activity: 1862
Merit: 1011
Reverse engineer from time to time
February 06, 2014, 12:38:17 AM
#7
Why would you even hold 100 btc online?
member
Activity: 71
Merit: 10
February 06, 2014, 12:34:42 AM
#6
I also got robbed hundreds of litecoin for no apparent reasons on BTC-E. Coins withdrawn without any confirmation to my email AND I have 2 factor security too. All theyve given me is my logins and my IP. Maybe we could work together in this case. I feel your pain and your loss


Shows just how trustworth exchanges are when it comes to holding your coins. Large withdrawals should only be allowed from the IP used to make the account....
Anyone making a withdrawal that large wouldn't do it from a different location
newbie
Activity: 27
Merit: 0
February 06, 2014, 12:27:34 AM
#5
I also got robbed hundreds of litecoin for no apparent reasons on BTC-E. Coins withdrawn without any confirmation to my email AND I have 2 factor security too. All theyve given me is my logins and my IP. Maybe we could work together in this case. I feel your pain and your loss
member
Activity: 70
Merit: 10
February 06, 2014, 12:27:18 AM
#4
Support may take days to get back to you. Shoot a message to "paulgr" or "bumface" or "koolio" or all three and ask them if they can lock your account. This would involve making a new account. In the meantime contact Hotmail (I assume) and they will ask you some questions to help get your account back (eg. what other folders did you have, contacts, subjects of emails).

sr. member
Activity: 367
Merit: 250
Find me at Bitrated
February 06, 2014, 12:17:32 AM
#3
Quote
I foolishly used the same password to login to my email that i used to register my btc-e account..
   

Roll Eyes ouch man, just ouch.

This looks like it's a different situation than normal, if your account hasn't yet been drained, then perhaps BTC-e can still do something to lock it down.  Good luck.
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