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Topic: btc-e account suspended for no reason - page 2. (Read 1396 times)

newbie
Activity: 14
Merit: 0
January 15, 2014, 01:44:08 PM
#7
I was just talking to them and they asked me to provide:

btc-e id:
btc-e.support: Pass:
btc-e.support: Email:
btc-e.support: Pass:
btc-e.support: Depposit via ?

Why do they need my btc-e password AND my email address password?

and the email address they gave me to respond to was [email protected]

I'm not giving them my passwords over skype, or at all.
sr. member
Activity: 266
Merit: 250
January 15, 2014, 01:38:31 PM
#6
what is their skype name?

btc-e.support
newbie
Activity: 14
Merit: 0
January 15, 2014, 01:37:51 PM
#5
what is their skype name?
sr. member
Activity: 266
Merit: 250
January 15, 2014, 01:31:35 PM
#4
test with skype.
 with skype I was able to solve, opening a ticket with their assistance instead I have not solved anything......
newbie
Activity: 14
Merit: 0
January 15, 2014, 01:30:04 PM
#3
proof?
sr. member
Activity: 266
Merit: 250
January 15, 2014, 01:27:42 PM
#2
proof via Skype
newbie
Activity: 14
Merit: 0
January 15, 2014, 01:22:50 PM
#1
My btc-e account has been banned/suspended for no reason.

I'm a long time member on btc-e and I have a high volume of trades.

I have done nothing wrong at all and all I get when I log in is:

"You has been banned. (IP xxx.xxx.xxx.xxx)"

I have submitted a support ticket but after searching the forums it seems some people have been unable to access their accounts for weeks after this happens. I have a lot of money there and have done nothing to warrant this.

What should I do next?
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