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Topic: btc-e account suspended for no reason (Read 1407 times)

newbie
Activity: 14
Merit: 0
January 19, 2014, 09:02:07 AM
#27
You may also want to write your tickets in Russian (I'm not joking)
Yeah, have one of my tickets in russian. But I don't understand one thing, they banned me because of the trojan, why would they believe me now and remove the ban?  Huh Undecided
newbie
Activity: 14
Merit: 0
January 19, 2014, 03:58:33 AM
#26
You may also want to write your tickets in Russian (I'm not joking)
newbie
Activity: 14
Merit: 0
January 18, 2014, 08:34:22 PM
#25
There are many accounts under the similar name, which one is the real one?

At the moment none of them seems official one. You may test each if you really like and I appreciate the result  Wink




Quote
[3:24:54 AM] btc-e.support: hi
[6:14:37 PM] btc-e.support: how can help u
[6:15:11 PM] Me: Hi i have a request to remove ban from my btce account
[6:15:17 PM] Me: please
[6:15:20 PM] btc-e.support: username/ticket
[6:15:50 PM] Me: user name is ********
[6:16:24 PM] btc-e.support: ticket
[6:16:24 PM] Me: ticket is #**********
[6:16:31 PM] btc-e.support: let me check
[6:16:48 PM] Me: ok thank you
[6:16:54 PM] btc-e.support: verify ur the original owner of account. what is ur usd/btc/ltc balance
[6:17:34 PM] Me: around 4.26 ltc
[6:17:49 PM] Me: i think no btc
[6:18:33 PM] Me: and usd is equvivalent to the amount of ltc if there is other wise 0
[6:19:25 PM] btc-e.support: unban will cost you 3btc
[6:20:08 PM] Me: so the account that has lower then than balance wont be unbaned ?
[6:20:27 PM] btc-e.support: we ban account and ip
[6:20:33 PM] btc-e.support: if u want to get it unbanned let me know
[6:21:03 PM] Me: lol i never heard of support asking for 3 btc
[6:21:27 PM] btc-e.support: i never hear about person who was banned for reason,to ask for unban
[6:21:55 PM] btc-e.support: there is no unban system,if u like to be unbanned you need to pay
[6:22:03 PM] Me: lol ok lemme post this on bitcoin talk and see what the response is
[6:22:18 PM] Me: hahah ok sure i will let you know
[6:22:37 PM] btc-e.support: post whenever you like,it was joke.we don't unban hackers
[6:23:07 PM] Me: hahahah
[6:23:13 PM] Me: alright
[6:23:15 PM] Me: see ya
[6:23:33 PM] Me: nice one, helps me eliminates one of the possiblities
[6:23:56 PM] btc-e.support: username: *********
[6:23:58 PM] btc-e.support: ip: **********
[6:24:06 PM] btc-e.support: don't forget you won't be unbanned
[6:24:20 PM] Me: lol
[6:24:59 PM] Me: i did that in 2nd grade
[6:25:17 PM] Me: how many tickets i have submited ?
[6:25:30 PM] btc-e.support: let me check
[6:25:49 PM] btc-e.support: 5+
[6:26:10 PM] btc-e.support: #UYH-165-17843 #DDU-957-42055 #CWP-348-82406 #URE-601-25720
[6:27:04 PM] Me: lol as expected
[6:27:14 PM] Me: ok anyways, nice talking to you
[6:27:17 PM] Me: g.bye
[6:27:26 PM] btc-e.support: your tickets will be closed
[6:27:32 PM] btc-e. support: you won't be unbanned
[6:27:36 PM] btc-e.support: go somewhere else hacker
OK so here is one down, lol, he provided the username and ip right, but anyone can do that. None of the ticket number is right, I have them all. This scumbag is FAKE user name is btc-e.support1 << lol
legendary
Activity: 1358
Merit: 1001
https://gliph.me/hUF
January 18, 2014, 04:58:36 PM
#24
There are many accounts under the similar name, which one is the real one?

At the moment none of them seems official one. You may test each if you really like and I appreciate the result  Wink


none of them are real

Then tickets are the only way to approach them ?

I would say so. At least you can be fairly sure that the ticket system is not as easy to get hi-jacked by a (for example) disgruntled former employee.
member
Activity: 112
Merit: 10
Minning powa
January 18, 2014, 04:45:30 PM
#23
real btc-e skype is : btc-e.support and everyone know it from years lol
newbie
Activity: 14
Merit: 0
January 18, 2014, 09:10:14 AM
#22
There are many accounts under the similar name, which one is the real one?

At the moment none of them seems official one. You may test each if you really like and I appreciate the result  Wink


none of them are real

Then tickets are the only way to approach them ?
newbie
Activity: 14
Merit: 0
January 18, 2014, 08:39:58 AM
#21
There are many accounts under the similar name, which one is the real one?

At the moment none of them seems official one. You may test each if you really like and I appreciate the result  Wink


none of them are real
sr. member
Activity: 1097
Merit: 310
Seabet.io | Crypto-Casino
January 17, 2014, 06:12:50 AM
#20
There are many accounts under the similar name, which one is the real one?

At the moment none of them seems official one. You may test each if you really like and I appreciate the result  Wink

newbie
Activity: 14
Merit: 0
January 16, 2014, 10:44:05 PM
#19
from a post here on the forum I found their contact information:
1. ticket https://hdbtce.kayako.com/
2. Icq - 610112128
3. Skype - btc-e.Support
4. E-mail - [email protected]
5. reply on twitter https://twitter.com/btcecom
6. PM - https://bitcointalk.org/index.php?action=profile; u = 33012

maybe they can help

There are many accounts under the similar name, which one is the real one?
newbie
Activity: 14
Merit: 0
January 16, 2014, 08:06:41 PM
#18
psych! you are the best!

lol Someone was trying to scam me btc-e.support is different from btc-e.Support.

I'm getting in touch with the correct one now

And no, I didn't give them any passwords. That's just dumb.
So which one is real ? and what things will the real one ask ?
sr. member
Activity: 1097
Merit: 310
Seabet.io | Crypto-Casino
January 15, 2014, 03:32:45 PM
#17
lol Someone was trying to scam me btc-e.support is different from btc-e.Support.

I still don't know if and which skype account is legitimate but some of them seem strange enough,  Roll Eyes
https://bitcointalksearch.org/topic/btc-e-i-need-support-170216
https://bitcointalksearch.org/topic/how-to-get-btc-e-to-respond-to-support-tickets-366785
https://bitcointalk.org/index.php?topic=403578.20

I cannot find skype as official contacts from their official pages now.
newbie
Activity: 14
Merit: 0
January 15, 2014, 02:48:09 PM
#16
good luck, I hope it does turn out well for both of us.
sr. member
Activity: 266
Merit: 250
January 15, 2014, 02:23:58 PM
#15
Possibile,to me instead they have hacked my btc-e account, I have almost solved but but I have to wait 72 hours to see if everything went well
newbie
Activity: 14
Merit: 0
January 15, 2014, 02:17:36 PM
#14
I hope I can too. I wonder what the reason for the account suspension was... I was telling people in chat to avoid the scam sites, maybe I was banned along with the scammers.
sr. member
Activity: 266
Merit: 250
January 15, 2014, 02:14:02 PM
#13
psych! you are the best!

lol Someone was trying to scam me btc-e.support is different from btc-e.Support.

I'm getting in touch with the correct one now

And no, I didn't give them any passwords. That's just dumb.

luckily it went well! I hope that you can solve quickly btc-even if it is not a speed champion ...
newbie
Activity: 14
Merit: 0
January 15, 2014, 02:11:22 PM
#12
psych! you are the best!

lol Someone was trying to scam me btc-e.support is different from btc-e.Support.

I'm getting in touch with the correct one now

And no, I didn't give them any passwords. That's just dumb.
legendary
Activity: 3066
Merit: 1147
The revolution will be monetized!
January 15, 2014, 02:06:30 PM
#11
I was just talking to them and they asked me to provide:

btc-e id:
btc-e.support: Pass:
btc-e.support: Email:
btc-e.support: Pass:
btc-e.support: Depposit via ?

Why do they need my btc-e password AND my email address password?

and the email address they gave me to respond to was [email protected]

I'm not giving them my passwords over skype, or at all.
Neither would I. Your email password? WTF?
legendary
Activity: 3472
Merit: 1724
January 15, 2014, 02:03:52 PM
#10
I was just talking to them and they asked me to provide:

btc-e id:
btc-e.support: Pass:
btc-e.support: Email:
btc-e.support: Pass:
btc-e.support: Depposit via ?

Why do they need my btc-e password AND my email address password?

and the email address they gave me to respond to was btc-e_support@hotmail.com

I'm not giving them my passwords over skype, or at all.

I hope you haven't given them any info.
sr. member
Activity: 266
Merit: 250
January 15, 2014, 02:01:08 PM
#9
from a post here on the forum I found their contact information:
1. ticket https://hdbtce.kayako.com/
2. Icq - 610112128
3. Skype - btc-e.Support
4. E-mail - [email protected]
5. reply on twitter https://twitter.com/btcecom
6. PM - https://bitcointalk.org/index.php?action=profile; u = 33012

maybe they can help
sr. member
Activity: 266
Merit: 250
January 15, 2014, 01:52:46 PM
#8
I was just talking to them and they asked me to provide:

btc-e id:
btc-e.support: Pass:
btc-e.support: Email:
btc-e.support: Pass:
btc-e.support: Depposit via ?

Why do they need my btc-e password AND my email address password?

and the email address they gave me to respond to was [email protected]

I'm not giving them my passwords over skype, or at all.

perhaps for verification I was asked only username and email address of the account
but it was a different issue from your
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