Thanks Bitpeep
I login already but i got an information that my account had been suspended - pls contact to support!
So i come here to ask anybody who knows about this...
Topic: BTC-E - I need Support... (Read 6058 times)
HI everyone
My account had been suspended from Btc-e.com?
How could i recover and get my account asap?
Thanks everyone
P/s: Anybody know please help...
Kindly
My account had been suspended from Btc-e.com?
How could i recover and get my account asap?
Thanks everyone
P/s: Anybody know please help...
Kindly
You do know that you are writing in a thread that is 2 years old, right?
Their new address is http://www.btc-e.nz
They will ask you to reset your password on the first login. You will receive a link to the email address which is connected to your btc-e account.
But don't expect to much as deposits/withdraws are disabled and trading is not possible as of yet.
HI everyone
My account had been suspended from Btc-e.com?
How could i recover and get my account asap?
Thanks everyone
P/s: Anybody know please help...
Kindly
My account had been suspended from Btc-e.com?
How could i recover and get my account asap?
Thanks everyone
P/s: Anybody know please help...
Kindly
I cant login my account on the new. Website btc-e.nz pls what is the problem?? explain to me
had not seen btc-e.com in this forum for a long time since 2014
Rather look at
https://bitcointalksearch.org/topic/btc-ecom-exchange-btcnmcltcnvctrcppcftcxpm-usdeurrur-fee-02-433283
had not seen btc-e.com in this forum for a long time since 2014
im having same horrible prob with btc-e i changed my email april 10 because i do not hav access to [email protected] the email i used when i signed up in your site!!!!! then you ou changed it for me to [email protected] then had a long hold on it that was what i was disputing reason is i had a 72 hour hold already then yo added a 311 hour hold ,that was my problem i finished 2 72 hr holds already .. you then switched it back to igottafeedmyfamily@gmai,com without my authorization i would never agree to switch it bak to an email i do not have access to !!!! now with the switch back to my gmail i do not hav the new pword and have no way of retreiving it without access to the gmailn ,your site has made enough mistakes with my account ,,,please give me a break and restore my yahoo email and password so i dont get more holds ,i know you can because you did it easily without my consent when you changed it back to gmail and i should not have to pay a penalty of 2 week hold because of your site support mistake l.please reverse it back [email protected] thanks
started a withdraw of bitcoins.waiting for them to send confirmation email,days later nothing,submitted several tickets,no response. maybe they gona pull a mt gox on all of us and take the money and run.or maybe they just not doing buisness with americans like some other sites have started,because russains are mad at america lol.
If you start at /profile#funds (where you did the request) look for "Transactions history" (at the bottom)
Click that button and look for your unconfirmed withdrawal request.
You have the option of cancelling (which puts the funds back into your account instantly)
I would make sure the email address is correct and make a new request after cancelling the old one.*
*Did you make sure you don't have the email in your spam folder?
I've removed coins from BTC-e at least 25 times and never had a problem.
started a withdraw of bitcoins.waiting for them to send confirmation email,days later nothing,submitted several tickets,no response. maybe they gona pull a mt gox on all of us and take the money and run.or maybe they just not doing buisness with americans like some other sites have started,because russains are mad at america lol.
I deposited funds through international wire transfer a month ago (which hasn't shown up on my account), opened at least 10 tickets, and no answer. It is getting to be ridicilous. I will try the Skype, but I have a feeling it will be a scam as well. This site is horrible with the way they manage ''other people's'' money, plain and simple. The ''hero member'' they have here is the same, you send 5 messages, no answer.
Just FYI they don't list skype as a contact option anymore.
Ok, it's good you said that. So should I expect the user on skype to be a fake? I will not even add them if so.
Maby because most of the peoples use skype to contact them faster than tickets and it was high spammed.
Yeah they are slow,but if u rush them a bit they fix every issue.
I deposited funds through international wire transfer a month ago (which hasn't shown up on my account), opened at least 10 tickets, and no answer. It is getting to be ridicilous. I will try the Skype, but I have a feeling it will be a scam as well. This site is horrible with the way they manage ''other people's'' money, plain and simple. The ''hero member'' they have here is the same, you send 5 messages, no answer.
Just FYI they don't list skype as a contact option anymore.
Ok, it's good you said that. So should I expect the user on skype to be a fake? I will not even add them if so.
I deposited funds through international wire transfer a month ago (which hasn't shown up on my account), opened at least 10 tickets, and no answer. It is getting to be ridicilous. I will try the Skype, but I have a feeling it will be a scam as well. This site is horrible with the way they manage ''other people's'' money, plain and simple. The ''hero member'' they have here is the same, you send 5 messages, no answer.
Just FYI they don't list skype as a contact option anymore.
I deposited funds through international wire transfer a month ago (which hasn't shown up on my account), opened at least 10 tickets, and no answer. It is getting to be ridicilous. I will try the Skype, but I have a feeling it will be a scam as well. This site is horrible with the way they manage ''other people's'' money, plain and simple. The ''hero member'' they have here is the same, you send 5 messages, no answer.
Obvious but you meant 0.0121
I only had a 0.0121 USD balance at the time!
Luckily, I did not have fiat at the time but this problem disables me from selling coins.
After logging in:
Contacts:
@btcecom
Icq - 610112128
Skype - btc-e.support
E-mail - [email protected]
I tried to contact btce via skype, but he was asking for my password for the email that is registered on btce ? why would they need my mail password ? can i trust them with this ?Contacts:
@btcecom
Icq - 610112128
Skype - btc-e.support
E-mail - [email protected]
The password to your email? Sounds fishy if that's what they really meant. They also don't need the password to your account. Never give out any passwords.
I got the best results with their helpdesk at kayako. Just click support in the top bar when logged in. Response time is about 48 hrs. But at least that way they have all the info they need and you can get straight to the point.
After logging in:
Contacts:
@btcecom
Icq - 610112128
Skype - btc-e.support
E-mail - [email protected]
I tried to contact btce via skype, but he was asking for my password for the email that is registered on btce ? why would they need my mail password ? can i trust them with this ? Contacts:
@btcecom
Icq - 610112128
Skype - btc-e.support
E-mail - [email protected]
Dear btc-e.com,
You have withdrawn 26 235 USD from my account on the 31st of December, 2013. This was done even though I only had a 0.0121 USD balance at the time!
You have withdrawn 26 235 USD from my account on the 31st of December, 2013. This was done even though I only had a 0.0121 USD balance at the time!
Is that 26K?
In any case, you shouldn't sit around waiting for them to answer, if you check this thread (and others in this forum) you'll see how many people have been waiting for weeks without a solution. Luckily you didn't have funds! So, just talk to your bank and let them know it was an unauthorized transaction (and block any possible transactions in the future by the way), it shouldn't be a problem.
Yes...btc-e deducted over 26k USD from my USD balance. Luckily, I did not have fiat at the time but this problem disables me from selling coins. They deducted the money during the 1 month lock out period!
I have been trying to contact them via skype, email and ticket support to no avail. It's a nightmare that I wouldn't want anybody else to experience.
Thanks for the advice!
Dear btc-e.com,
You have withdrawn 26 235 USD from my account on the 31st of December, 2013. This was done even though I only had a 0.0121 USD balance at the time!
You have withdrawn 26 235 USD from my account on the 31st of December, 2013. This was done even though I only had a 0.0121 USD balance at the time!
Is that 26K?
In any case, you shouldn't sit around waiting for them to answer, if you check this thread (and others in this forum) you'll see how many people have been waiting for weeks without a solution. Luckily you didn't have funds! So, just talk to your bank and let them know it was an unauthorized transaction (and block any possible transactions in the future by the way), it shouldn't be a problem.
Dear btc-e.com,
You have withdrawn 26 235 USD from my account on the 31st of December, 2013. This was done even though I only had a 0.0121 USD balance at the time!
This has been without my approval! Currently, my USD balance is negative.
Please return my USD balance to it's original level i.e. reverse transaction id #254454729
Ticket :#MIB-593-41433. No one has replied!!!!!!!!!!!!!!
My first funds arrived to my btc-e account on 27th of December and so I do/did not have the right to withdraw coins or fiat for one month. My bank did not request a refund and has not received any money. The withdrawal must have been done by btc-e!!!!!!!!!!
Please fix this problem as soon as possible or at least communicate with me.
Thank you very much!
You have withdrawn 26 235 USD from my account on the 31st of December, 2013. This was done even though I only had a 0.0121 USD balance at the time!
This has been without my approval! Currently, my USD balance is negative.
Please return my USD balance to it's original level i.e. reverse transaction id #254454729
Ticket :#MIB-593-41433. No one has replied!!!!!!!!!!!!!!
My first funds arrived to my btc-e account on 27th of December and so I do/did not have the right to withdraw coins or fiat for one month. My bank did not request a refund and has not received any money. The withdrawal must have been done by btc-e!!!!!!!!!!
Please fix this problem as soon as possible or at least communicate with me.
Thank you very much!
Any news? 
Jump to: