Topic: BTC-E.com holding coins hostage? [RESOLVED] (Read 2171 times)
Provide screenshots of replies?
I was given the e-mail address 
Resolved my issue, back in the account and all the coins are there. Thanks for the help everyone!
Care to give more information? How did it get resolved?
Resolved my issue, back in the account and all the coins are there. Thanks for the help everyone!
Once they come in I most definitely will, if they come in that is.
Provide replies too.
Have contacted btc-e.com on here, no response yet. Will let you guys know what happens.
How would I go about doing that?
Take a look at their thread here at the forums. The OP of that thread is the owner ( I think). Send him a private message.
How would I go about doing that?
Well you could at least post this to the right forum section.
PM btc-e on bitcointalk.
Also try reddit.
How would I go about doing that?
Take a look at their thread here at the forums. The OP of that thread is the owner ( I think). Send him a private message.
How would I go about doing that?
If you guys have noticed, the first legible response was by a different support staff, then every message after that has been by Support Staff -na-
It is indeed possible that the staff-guy stole his coins.
Oh. Op, you need to get in contact with the owner. Maybe at this forum. ASAP.
If you guys have noticed, the first legible response was by a different support staff, then every message after that has been by Support Staff -na-
It is indeed possible that the staff-guy stole his coins.
If you guys have noticed, the first legible response was by a different support staff, then every message after that has been by Support Staff -na-
Haha troll support staff. 
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done
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yes
To clarify, I have all of the information except for the e-mail address. I am not asking them for passwords or anything of the sort, willing to provide identification however I am not sure if we used his real name on the account.
look what btc-e did to me
Uncommitted transactions:
+0.077 BTC, 0 confirmations, 11:22 12.09.13
Just coped that today, look at the date -.- 26 dollars gone as of today.
Uncommitted transactions:
+0.077 BTC, 0 confirmations, 11:22 12.09.13
Just coped that today, look at the date -.- 26 dollars gone as of today.
I could just hit them with the same story though.
They have those rules in place to prevent social engineering.
People would be irate if two-factor authentication could be side-stepped with a story such as this.
OP: even if you know the e-mail address, how are you going to log in without the password? BTC-E seems to recommend G-mail if that helps at all. Edit: I see that info is in the chat-log.
People would be irate if two-factor authentication could be side-stepped with a story such as this.
OP: even if you know the e-mail address, how are you going to log in without the password? BTC-E seems to recommend G-mail if that helps at all. Edit: I see that info is in the chat-log.
That's just strange. They need professional support not crap like that.
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