BTC Garden | & More CC's Accepted - page 2.

TrekRider

newbie

Activity: 56

Merit: 0

Quote from: thomas_s on July 02, 2014, 11:32:39 AM

Quote from: TrekRider on July 02, 2014, 11:27:10 AM

Please respond to your support emails. I sent an email yesterday regarding an order that was supposed to ship by now and I want to make sure it's acknowledged before you do try to ship.

Support tickets are replied to during normal business hours by the support department and can have up to a 48 hr turn around depending on the number of tickets, the average is same business day.

Alright, well, I haven't received tracking numbers for my RK-Boxes and I want credit or a refund rather than you shipping them out today.

If it ships today after you indicated you would provide refunds if they weren't shipped 7/1 I will not be happy.

thomas_s

hero member

Activity: 574

Merit: 500

Quote from: TrekRider on July 02, 2014, 11:27:10 AM

Please respond to your support emails. I sent an email yesterday regarding an order that was supposed to ship by now and I want to make sure it's acknowledged before you do try to ship.

Support tickets are replied to during normal business hours by the support department and can have up to a 48 hr turn around depending on the number of tickets, the average is same business day.

TrekRider

newbie

Activity: 56

Merit: 0

Please respond to your support emails. I sent an email yesterday regarding an order that was supposed to ship by now and I want to make sure it's acknowledged before you do try to ship.

thomas_s

hero member

Activity: 574

Merit: 500

BTC Garden's now available for purchase.

http://minersource.net/collections/frontpage/products/btc-garden-am-v1-310gh-bitcoin-miner-ships-7-11
$20 off using coupon code bitcointalk at checkout per machine for this group buy. Limit to 50 units.

mstrongbow

sr. member

Activity: 322

Merit: 250

3D Printed!

Raspberry-Pi cases now ready for orders...

https://bitcointalksearch.org/topic/m.7627407

TrekRider

newbie

Activity: 56

Merit: 0

Great prices, may have to jump on a RK!

bobsag3

hero member

Activity: 546

Merit: 500

Owner, Minersource.net

Quote from: lajz99 on July 01, 2014, 11:56:56 AM

Will refunds for RK-Boxes be processed today for orders that have not yet shipped?

Still no tracking numbers in my account...

They were delayed being shipped from RockMiner till this past Friday, they are out for Delivery today and we will be re-shipping. If your order does not ship today, a refund will not be a problem.

New Image for the R-Box (not slow)
https://mega.co.nz/#!qYdSUJTQ!mqFCFBA2FVsXzvXrtOnmKj6CgUOSETSfrbLUa_zuQ3o

lajz99

hero member

Activity: 756

Merit: 500

Will refunds for RK-Boxes be processed today for orders that have not yet shipped?

Still no tracking numbers in my account...

MoreBloodWine

legendary

Activity: 1050

Merit: 1001

Quote from: thomas_s on June 30, 2014, 11:21:13 AM

Quote from: MoreBloodWine on June 30, 2014, 11:20:11 AM

Thomas, who generally handles refund requests ?

[email protected] asking anywhere else will not get a response.

My apologies, I forgot I made a post in here earlier...

thomas_s

hero member

Activity: 574

Merit: 500

Quote from: MoreBloodWine on June 30, 2014, 11:20:11 AM

Thomas, who generally handles refund requests ?

[email protected] asking anywhere else will not get a response.

MoreBloodWine

legendary

Activity: 1050

Merit: 1001

Thomas, who generally handles refund requests ?

thomas_s

hero member

Activity: 574

Merit: 500

Quote from: gigacoiner on June 30, 2014, 02:53:52 AM

When will the colocation hosting start?
Thanks,

Quote from: bobsag3 on June 30, 2014, 02:03:04 AM

First RK-Boxes go out tomorrow, temp. out of stock on R-box, more coming Tuesday/Wednesday

Collocation begins the same time your order would normally ship, just instead of being shipped to you it would be set up for you. This depends on your paid date and where you would fall in the shipping queue.

gigacoiner

member

Activity: 92

Merit: 10

When will the colocation hosting start?
Thanks,

Quote from: bobsag3 on June 30, 2014, 02:03:04 AM

First RK-Boxes go out tomorrow, temp. out of stock on R-box, more coming Tuesday/Wednesday

bobsag3

hero member

Activity: 546

Merit: 500

Owner, Minersource.net

First RK-Boxes go out tomorrow, temp. out of stock on R-box, more coming Tuesday/Wednesday

MoreBloodWine

legendary

Activity: 1050

Merit: 1001

OT, but can you check your PM's please thomas... need you to please do me a solid and let matt know about one of my tickets needing his attention.

Ty.

thomas_s

hero member

Activity: 574

Merit: 500

Quote from: lajz99 on June 29, 2014, 12:35:00 PM

Thomas, what's the latest on the RK-Box shipment?

On schedule, can't really tell more than that I have a few tracking numbers leaving Shenzhen but don't know which manufacturer shipped them (Monday / Tuesday) for the first set of RK boxes and 4-5 days later for the second (no tracking for second yet)

lajz99

hero member

Activity: 756

Merit: 500

Thomas, what's the latest on the RK-Box shipment?

kingscrown

hero member

Activity: 672

Merit: 500

http://fuk.io - check it out!

just put up review and setup guide for R-Boxes - http://fuk.io/rbox-miner-review-how-to-setup-rockminer-r-box-bitcoin-asic-guide/

bobsag3

hero member

Activity: 546

Merit: 500

Owner, Minersource.net

Rockminer R-box now 64.99, Bitmain S1 $199, and we now have Dragons in stock for same day shipment/collocation.

bobsag3

hero member

Activity: 546

Merit: 500

Owner, Minersource.net

Quote from: ruggedman_dan on June 25, 2014, 07:54:21 PM

all usb based miners out of stock for good?

Pretty much. They just cost to much to manufacture to be worth it. Closest thing we have right now would be the R-box.

Topic: BTC Garden | & More CC's Accepted - page 2. (Read 10309 times)