BTC Segwit Address not recognised by my Ledger Nano S Wallet - page 3.

bitmover

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bitcoindata.science

Quote from: Lucius on April 27, 2018, 05:13:52 AM

I had a problem with missing transaction on Ledger app,but it was because I use one of the address from Sign Message option which is not visible to Ledger Bitcoin App,but it was still there and with increase gap address limit in Electrum problem is solved.

It is not possible that address is just disappear like it was never part of that seed...

OP it would be good to post that transaction and photo you take with that specific address.

this is a known issue with ledger nano

check this: https://www.reddit.com/r/ledgerwallet/comments/6yi161/signing_a_segwit_address_message/?st=jc1mwoja&sh=7589a31e

When you sign a message with a segwit address in ledger nano, it will sign a message with the associated legacy address, as there is no standard to sign with Segwit addresses yet.

Lucius

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Quote from: bob123 on April 27, 2018, 04:03:40 AM

To summarize it:

You have clicked on the 'receive'-tab on your chrome application, verified the address is correct (on your nano s), scanned the QR code and verified the address again?
And now you don't see the address in your nano s (and balance is also missing) ?

Is this correct? This seems odd. Are you sure you are still using the 'segwit-wallet' of your nano s (and didn't accidentally click on legacy) ?

OP say "I never copied or pasted the address, I took a photo of it and copied it correctly (checking 5 times before sending)",and I think this is where is problem came.Even if he say checking 5 times before sending,only one character wrong and this is not identical address.

I had a problem with missing transaction on Ledger app,but it was because I use one of the address from Sign Message option which is not visible to Ledger Bitcoin App,but it was still there and with increase gap address limit in Electrum problem is solved.

It is not possible that address is just disappear like it was never part of that seed...

OP it would be good to post that transaction and photo you take with that specific address.

bob123

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To summarize it:

You have clicked on the 'receive'-tab on your chrome application, verified the address is correct (on your nano s), scanned the QR code and verified the address again?
And now you don't see the address in your nano s (and balance is also missing) ?

Is this correct? This seems odd. Are you sure you are still using the 'segwit-wallet' of your nano s (and didn't accidentally click on legacy) ?

RDH40

jr. member

Activity: 38

Merit: 4

Quote from: bitmover on April 26, 2018, 06:14:31 AM

Sorry I mistyped, QR code.
It's a picture that can be scanned to transfer funds without typing or copying pasting the address.

Ok, as you bought directed from ledger you were not scammed.

Did you use a passphrase? It's like a 25th word. You can unlock a second hidden ledger nano wallet using a different pin. Did you use that?
https://support.ledgerwallet.com/hc/en-us/articles/360000783134-How-to-set-up-and-or-recover-a-hidden-passphrase-and-alternate-PIN-on-your-Ledger-Nano-S-H

No I never used any passphrase - just my 4 digit pin and of course the 24 word seed that Ledger issues.

Kakmakr

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Did you try to use your seed with other wallet services?

List of compatible wallets to import your Ledger wallet backup:
(This list, written on Feb. 2017, is not exhaustive and doesn't involve Ledger's responsibility as our society does not provide non Ledger services. If you think this list should be updated and/or some links expired, please contact the support)

Ledger Nano
Ledger HW.1
Ledger Nano S
Ledger Blue
Mycelium (smartphone)
Bither (smartphone and desktop)
Coinomi (smartphone)
MyEtherWallet
MyTrezor
See for each of these wallets how to import a 24 words backup in their FAQ or notice.

Source : https://support.ledgerwallet.com/hc/en-us/articles/115005297709-On-which-wallet-can-I-restore-my-wallet-if-I-lose-my-Ledger-device-

bitmover

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bitcoindata.science

Sorry I mistyped, QR code.
It's a picture that can be scanned to transfer funds without typing or copying pasting the address.

Ok, as you bought directed from ledger you were not scammed.

Did you use a passphrase? It's like a 25th word. You can unlock a second hidden ledger nano wallet using a different pin. Did you use that?
https://support.ledgerwallet.com/hc/en-us/articles/360000783134-How-to-set-up-and-or-recover-a-hidden-passphrase-and-alternate-PIN-on-your-Ledger-Nano-S-H

RDH40

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Quote from: bitmover on April 26, 2018, 05:20:34 AM

There is no problem regarding security when you copy and paste an address, because it's a public address and nobody can take your funds using it.

Exactly.

But when you take a photo, there is the risk you mistyped it... You could have used the we code at least.

I definitely did not mistype it. When you say we code - what do you mean?

Anyway, have you tried to use iancoleman.io and recover that address privatekey? Yes
If it's not there, it's not part of your wallet and you mistyped it, or you were a victim of a phishing (if you bought from third party seller)

I bought it directly from Ledger.

bitmover

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bitcoindata.science

There is no problem regarding security when you copy and paste an address, because it's a public address and nobody can take your funds using it.

But when you take a photo, there is the risk you mistyped it... You could have used the we code at least.

Anyway, have you tried to use iancoleman.io and recover that address privatekey?
If it's not there, it's not part of your wallet and you mistyped it, or you were a victim of a phishing (if you bought from third party seller)

RDH40

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Quote from: Lucius on April 26, 2018, 04:43:13 AM

Quote from: RDH40 on April 26, 2018, 04:25:44 AM

Quote from: bob123 on April 25, 2018, 06:47:17 AM

Please answer the following quetsions (to make it easier for us to help you):

What versions are you using: Nano s firmware, bitcoin chrome application, bitcoin application (on the nano s)?

I'm using firmware 1.3.1 - I have not updated my Ledger yet in fear of losing anything. I'm also using the standard Chrome Apps.
Did you verify the receiving address on your nano s when clicking 'receive' in the bitcoin chrome app?

Yes
Does the address show up under 'Options' -> 'Tools' -> 'Sign message' from the drop-down menu?

No
Did you verify wether the copied(?) address from the receive-tab matched the address when pasted (to eliminate clipping malware)?

I never copied or pasted the address, I took a photo of it and copied it correctly (checking 5 times before sending)
Is this the 'first' time you are using your nano s? Did it work (without a flaw) previously?

It worked fine when others were transferred on the same day (I also transferred BCH & LTC which were received ok).

If you have 24 seed words than you should update to latest firmware because of security vulnerabilities which have been found.Maybe with new firmware your problem can be solved,but I doubt this because of what you wrote.

Yes, it's not a firmware problem.

If address is not show under option "Sign Message", then it is not part of your wallet,and this we can conclude by the fact that you admit you never copy/paste that address which is usual and safe way to do that.You take that address in a photo,and then you typed it manually in the wallet from which you sent BTC to Ledger Nano S.

The BTC Segwit Address definitely came from my Ledger Nano S. It is impossible to make up an address, also the transaction is confirmed ob Blockchain. Copy and pasting the address is not the safest option.

If this is not a problem with wallet sync or outdated firmware,then problem is that you typed that SegWit address incorrectly.

The address was definitely typed correctly.

Lucius

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Quote from: RDH40 on April 26, 2018, 04:25:44 AM

Quote from: bob123 on April 25, 2018, 06:47:17 AM

Please answer the following quetsions (to make it easier for us to help you):

What versions are you using: Nano s firmware, bitcoin chrome application, bitcoin application (on the nano s)?

I'm using firmware 1.3.1 - I have not updated my Ledger yet in fear of losing anything. I'm also using the standard Chrome Apps.
Did you verify the receiving address on your nano s when clicking 'receive' in the bitcoin chrome app?

Yes
Does the address show up under 'Options' -> 'Tools' -> 'Sign message' from the drop-down menu?

No
Did you verify wether the copied(?) address from the receive-tab matched the address when pasted (to eliminate clipping malware)?

I never copied or pasted the address, I took a photo of it and copied it correctly (checking 5 times before sending)
Is this the 'first' time you are using your nano s? Did it work (without a flaw) previously?

It worked fine when others were transferred on the same day (I also transferred BCH & LTC which were received ok).

If you have 24 seed words than you should update to latest firmware because of security vulnerabilities which have been found.Maybe with new firmware your problem can be solved,but I doubt this because of what you wrote.

If address is not show under option "Sign Message", then it is not part of your wallet,and this we can conclude by the fact that you admit you never copy/paste that address which is usual and safe way to do that.You take that address in a photo,and then you typed it manually in the wallet from which you sent BTC to Ledger Nano S.

If this is not a problem with wallet sync or outdated firmware,then problem is that you typed that SegWit address incorrectly.

RDH40

jr. member

Activity: 38

Merit: 4

Quote from: bob123 on April 25, 2018, 06:47:17 AM

Please answer the following quetsions (to make it easier for us to help you):

What versions are you using: Nano s firmware, bitcoin chrome application, bitcoin application (on the nano s)?

I'm using firmware 1.3.1 - I have not updated my Ledger yet in fear of losing anything. I'm also using the standard Chrome Apps.
Did you verify the receiving address on your nano s when clicking 'receive' in the bitcoin chrome app?

Yes
Does the address show up under 'Options' -> 'Tools' -> 'Sign message' from the drop-down menu?

No
Did you verify wether the copied(?) address from the receive-tab matched the address when pasted (to eliminate clipping malware)?

I never copied or pasted the address, I took a photo of it and copied it correctly (checking 5 times before sending)
Is this the 'first' time you are using your nano s? Did it work (without a flaw) previously?

It worked fine when others were transferred on the same day (I also transferred BCH & LTC which were received ok).

bob123

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Activity: 1624

Merit: 2481

Please answer the following quetsions (to make it easier for us to help you):

What versions are you using: Nano s firmware, bitcoin chrome application, bitcoin application (on the nano s)?
Did you verify the receiving address on your nano s when clicking 'receive' in the bitcoin chrome app?
Does the address show up under 'Options' -> 'Tools' -> 'Sign message' from the drop-down menu?
Did you verify wether the copied(?) address from the receive-tab matched the address when pasted (to eliminate clipping malware)?
Is this the 'first' time you are using your nano s? Did it work (without a flaw) previously?

Rath_

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I have used Ledger Nano S in the past and they had a huge problem with overloaded servers which caused long load times and transactions not loading properly. Try downloading the latest Electrum and while creating a new wallet, select "Use a hardware wallet". Next, you will have to select a derivation path (p2sh-segwit BIP49 button) and change the last digit depending on your account number (0 will generate the first one, 1 the second one and so on). Electrum connects to nodes that are hosted by other people so it it will be easy to notice if it was Ledger server's fault.

bitmover

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bitcoindata.science

One more important thing. Did you buy ledger nano from third party?
There is a bug that makes a phishing address, if a hacker gets physical access to it.

https://krebsonsecurity.com/wp-content/uploads/2018/03/ledgerattack.pdf

bitmover

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bitcoindata.science

That's scary. I use a ledger nano as well.
I have heard some reports like this on trezor

https://bitcointalksearch.org/topic/help-me-recover-my-bitcoins-3310150

https://amp.reddit.com/r/CryptoCurrency/comments/7cebxn/help_me_162_bitcoin_cash_250000_disappeared_from/?st=JC36UPUC&sh=7589326f

Read those topics.. people suggest good options.

Also it would be a good option to contact ledger support, after you have tried the methods mentioned on the posts above.

RDH40

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My Ledger Nano S Wallet does not recognise the initial BTC Segwit Address that it initially gave me.

I transferred the BTC correctly to the Segwit Address given by my Ledger Nano S (Address beginning with: 36ez......) this transaction is confirmed on Blockchain, but for some reason does not show in my Wallet!

I have tried everything including re-setting the device, all the apps, chrome etc but still nothing.

I have also tried exporting the xpub and used iancoleman but this still doesn't produce the Segwit Address my Ledger produced!

I also can't seem to find anyone else who has had the same problem as me - can anyone please help?

Topic: BTC Segwit Address not recognised by my Ledger Nano S Wallet - page 3. (Read 801 times)