Online wallets are not safe 99% like BTC.com and coinbase wallet and I think you are not the only one who experienced this "consigning is disabled" I heard some users from reddit before that they experienced the same thing and I never heard that someone successfully enable the consigning or unlock the wallet.
BTC.com is known for locking users funds based on the post from here https://bitcointalksearch.org/topic/m.18696900
The best thing you can do now is to explain what happens to your wallet and ask them another way to verify that you own that wallet like sending documents just to verify that you own the wallet or try to request contacting the email linked to your wallet and hope that they could send a link for enabling consigning or a link to unlock your wallet so that you can be able to send bitcoin again.
If ever you can able to send bitcoin and fix don't waste your time and transfer your bitcoin to other wallets where you have full control over your funds.
I suggest you Electrum wallet just make sure you can save the seed phrase to the safe place where you can save it for a long time and use it when you need it to recover your wallet.
Topic: BTC.com wallet Biggest Scam Warning !! Locked Funds - page 2. (Read 448 times)
Yeah That's right You can get that backup sheet only once after registering
they are chinesse i think and yes there is something very wrong with them
they are chinesse i think and yes there is something very wrong with them
So, there's no way to get that backup sheet again? And you can only get that backup right after you registered?
If they can't understand what you're saying in telegram, then why they become support staff, having that excuse betcha there's something wrong with these people.
If they can't understand what you're saying in telegram, then why they become support staff, having that excuse betcha there's something wrong with these people.
and neutraLTC seems to be away his last sign in was 8 days ago
Yeah, that's an issue too.
Yeah as I said i in the post i don't have that backup sheet
i thought it was in my documents and i think it got deleted by mistake
what's making me angry is how they don't care and never replies to my emails nor to my telegram messages
and neutraLTC seems to be away his last sign in was 8 days ago
i thought it was in my documents and i think it got deleted by mistake
what's making me angry is how they don't care and never replies to my emails nor to my telegram messages
and neutraLTC seems to be away his last sign in was 8 days ago
About the cosigning you can see at their helpdesk here
And you can message (PM) to neutraLTC as I guess he's affiliated of btc.com and you can post to their ann thread as well here -> https://bitcointalksearch.org/topic/btccom-bitcoin-bitcoin-cash-wallet-mobile-web-secure-trusted-1572823
AFAIK btc.com provide a backup pdf file for your seed if I'm not mistaken, you can use that seed to recover your funds using a different client like electrum on your desktop computer.
Quote from: https://help.btc.com/hc/en-us/articles/115003803114-Cosigning-is-disabled-for-my-wallet-
Our system has decided not to cosign a transaction because of suspicious account activity. If you haven't done so already, now is a good time to enable 2 factor authentication (2FA).
If you are experiencing this error message, reach out to [email protected] and we will assist you immediately.
In the case you do not want to wait for a fast response from us, you can always do the standard wallet recovery using your backup PDF.
If you are experiencing this error message, reach out to [email protected] and we will assist you immediately.
In the case you do not want to wait for a fast response from us, you can always do the standard wallet recovery using your backup PDF.
And you can message (PM) to neutraLTC as I guess he's affiliated of btc.com and you can post to their ann thread as well here -> https://bitcointalksearch.org/topic/btccom-bitcoin-bitcoin-cash-wallet-mobile-web-secure-trusted-1572823
AFAIK btc.com provide a backup pdf file for your seed if I'm not mistaken, you can use that seed to recover your funds using a different client like electrum on your desktop computer.
i had a btc.com wallet for like a year now and never had any issues when i worked with small amounts until
The last Day when i received a 5 BTC Transaction And boom when i try to send the funds to another wallet that sh*t pop up
<>>
https://i.redd.it/jrdwhwluaa521.png
It seems like They locked the funds and now they are displaying a nosense error what is "cosigning" ? like for real they killed the total concept of bitcoin wich is being decentralized shame !
how can you lock someones funds ,Don't you know they have important things to do with that money in that specific time
and what's funny they suggest in their faq page contacting support i sent 4 tickets and not a single reply ! i don't want to flood their mailbox with more
i contacted them on telegram and they don't even understand what i am saying it seems they don't even understand english
i contacted them on twitter and they suggested sending an email to support dude this is for real ? this is mind blowing god can't belive it
i feel like i'm the most stupid person on earth to use this wallet and seeing my 5 btcs getting locked
note : they provide a backup pdf file but i lost it like i though i won't need i have my password and everything with me
( i know that was a mistake too)
it's been two days now at the time of writing this and my business is stopped good job guys good job bitmain i'm thinking about suing them for now there is a lot of questions to ask why it happened only when i received a big amount and not before
Update : after a decade someone just replied to my email saying :
<<" Your wallet has been disabled for security reasons.,Don't worry, we will help you enable your wallet again!
Our security system detected suspicious activity on your wallet. To keep your wallet safe, follow the steps below:
- Change your password.- Provide the support secret from your backup PDF >>
basically they think my wallet got hacked or something like that man ? that was so kind of you I don't need your security dude ? bro you can keep your security to yourself let me just control my own wallet man ? there is 5.6 bitcoins in there that i need to move and you are locking them
does this reply even solve the problem ?
Okay Let's say they are trying to be superman and save my wallet from bad guys :
why don't they specify the suspicious behavior that their system detected so it dosen't look like a big scam ? what if their system is stupid and detects false positives or flags ? why don't they send an email or show me a warning on the wallet ? why don't they reply to emails immediately ? if i knew the wallet was disabled or flagged why would i ever use that address to receive my funds why they still have not enabled it after i the owner of that wallet contacted them
i sent them an email back saying that i changed my password and i don't have that backup sheet let's see what they will say
Update 2 : i was able to get the wallet enabled again and move my funds after explaining to the support that i'm the owner and the wallet is fine and their stupid not working systems flagged it incorectly So this guys thinks they are paypal and they can lock whoever funds they want and they will not respond to your emails and they just killed 5 days of my business trying to reach them and move my fund when i could have used million other wallets to receive my money
It seems like im not the only one And a lot of people have complained before on this issue on their facebook page you can read the reviews, maybe they use this scam for evil purposes maybe they don't want you to move your bitcoins so you don't sell them and drive the price down these are just assumptions so
Be carefull guys even one of their telegram staff said that their wallet is shitty
NEVER EVER FOREVER USE THIS UNLESS YOU WANT YOUR MONEY LOCKED !!!!
REDDIT THREADS WHERE I ANSWERED LOTS OF QUESTION :
https://www.reddit.com/r/Bitcoin/comments/a7pkj1/btccom_wallet_biggest_scam_warning/
The last Day when i received a 5 BTC Transaction And boom when i try to send the funds to another wallet that sh*t pop up
<
https://i.redd.it/jrdwhwluaa521.png
It seems like They locked the funds and now they are displaying a nosense error what is "cosigning" ? like for real they killed the total concept of bitcoin wich is being decentralized shame !
how can you lock someones funds ,Don't you know they have important things to do with that money in that specific time
and what's funny they suggest in their faq page contacting support i sent 4 tickets and not a single reply ! i don't want to flood their mailbox with more
i contacted them on telegram and they don't even understand what i am saying it seems they don't even understand english
i contacted them on twitter and they suggested sending an email to support dude this is for real ? this is mind blowing god can't belive it
i feel like i'm the most stupid person on earth to use this wallet and seeing my 5 btcs getting locked
note : they provide a backup pdf file but i lost it like i though i won't need i have my password and everything with me
( i know that was a mistake too)
it's been two days now at the time of writing this and my business is stopped good job guys good job bitmain i'm thinking about suing them for now there is a lot of questions to ask why it happened only when i received a big amount and not before
Update : after a decade someone just replied to my email saying :
<<" Your wallet has been disabled for security reasons.,Don't worry, we will help you enable your wallet again!
Our security system detected suspicious activity on your wallet. To keep your wallet safe, follow the steps below:
- Change your password.- Provide the support secret from your backup PDF >>
basically they think my wallet got hacked or something like that man ? that was so kind of you I don't need your security dude ? bro you can keep your security to yourself let me just control my own wallet man ? there is 5.6 bitcoins in there that i need to move and you are locking them
does this reply even solve the problem ?
Okay Let's say they are trying to be superman and save my wallet from bad guys :
why don't they specify the suspicious behavior that their system detected so it dosen't look like a big scam ? what if their system is stupid and detects false positives or flags ? why don't they send an email or show me a warning on the wallet ? why don't they reply to emails immediately ? if i knew the wallet was disabled or flagged why would i ever use that address to receive my funds why they still have not enabled it after i the owner of that wallet contacted them
i sent them an email back saying that i changed my password and i don't have that backup sheet let's see what they will say
Update 2 : i was able to get the wallet enabled again and move my funds after explaining to the support that i'm the owner and the wallet is fine and their stupid not working systems flagged it incorectly So this guys thinks they are paypal and they can lock whoever funds they want and they will not respond to your emails and they just killed 5 days of my business trying to reach them and move my fund when i could have used million other wallets to receive my money
It seems like im not the only one And a lot of people have complained before on this issue on their facebook page you can read the reviews, maybe they use this scam for evil purposes maybe they don't want you to move your bitcoins so you don't sell them and drive the price down these are just assumptions so
Be carefull guys even one of their telegram staff said that their wallet is shitty
NEVER EVER FOREVER USE THIS UNLESS YOU WANT YOUR MONEY LOCKED !!!!
REDDIT THREADS WHERE I ANSWERED LOTS OF QUESTION :
https://www.reddit.com/r/Bitcoin/comments/a7pkj1/btccom_wallet_biggest_scam_warning/
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