Just as a recommendation, get someone who is a good english editor to go in and correct the grammer mistakes. Your website looks professional and trustworthy but to any native english speaker the poor grammer stands out as a red flag. Perhaps post for an editor on
http://bitgigs.com/Your site looks great and I am really excited about recommending your service but this is a point that will leave a negative impression with your users.
I completely understand what you say. I'm a french from Quebec and know enough english to be able to talk or follow a conversation but yes I lack grammar. So yes I take your comment and took action, will got someone on freelancer to have better english.
Btw thanks for saying that my website looks professional, I put a lot of effort into that cause I learned more advanced jquery while doing this site.
The other issue that I think other people have mentioned is while you have general terms up you should have a very detailed document about disputes, how they are resolved, who has the final say, how BTCrow reviews and decides on disputes, and what happens if you disagree with the resolution BTCrow comes to.
For the terms of Resolution Center, it's so complex that I'm taking more time writing it. General resolution service have been already posted into my website. If a buyer refuse a package what's happen ? I answer clearly (I hope enough for people) what is put in place in order to resolve. If all steps are completed but still in dispute then here come the resolution center. But there's a lot of possible situations, so it's hard to say what will happen. So I'm working on it to be clear on this. But at the opposite, I don,t want to release it for people abusing of it. Like user saying: "hey, if I send the package with verification process then I'll win" and taking advantage of it.
So I want to do it clear and "non-abusable".
Good idea, here's a start for the front page...
The first Bitcoin escrow which protects both buyers and sellers.
At BTCrow we believe that bitcoin is the currency of future, and when new technology arrives, thieves try to take advantage of it. BTCrow stops thieves by making bitcoin transactions secure.
For Buyers.
Escrow service which protects buyers' bitcoins until they confirm the service provider or merchant delivers what was promised.
For Sellers.
BTCrow protects sellers by holding buyers' funds and waiting for network confirmation that the bitcoins have been transfered.
Completely Anonymous.
We know that many bitcoin users want their freedom, so we process each transaction anonymously.
Wow, seriously this is very apreciated, I just fixed it on the online site.
Oh one more thing, please get a new favicon.ico... the 'O' from your logo would be great... more distinct than the current icon which is used on so many sites, including this forum.
For the icon I'll ask my designer to do it, cause this is a very good suggestion.
Thanks for everyone to help me doing better business for all the bitcoin community very apreciated.