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Topic: BTER.com hacked| 7170 BTC stolen | DON'T KEEP YOUR MONEY ON AN EXCHANGE | - page 20. (Read 119723 times)

hero member
Activity: 714
Merit: 500
Has anyone else's history disappeared at Bter? My trading history has disappeared together with my deposit/withdrawal history.

Did your balance disappear as well or only the history ? It might be down for now, but if its the balance that disappeared then thats something to worry about. Did the rest of you get your withdrawals processed or are you guys waiting for Monday ?

XMR, ARCH, NBT, BAY all in proccessing..

Can I ask you how much are you waiting for your altcoins? It seems they are processing very slowly all the withdrawals, but I don't know why.
legendary
Activity: 1055
Merit: 1002
Has anyone else's history disappeared at Bter? My trading history has disappeared together with my deposit/withdrawal history.

Did your balance disappear as well or only the history ? It might be down for now, but if its the balance that disappeared then thats something to worry about. Did the rest of you get your withdrawals processed or are you guys waiting for Monday ?

XMR, ARCH, NBT, BAY all in proccessing..
full member
Activity: 173
Merit: 100
Has anyone else's history disappeared at Bter? My trading history has disappeared together with my deposit/withdrawal history.

Did your balance disappear as well or only the history ? It might be down for now, but if its the balance that disappeared then thats something to worry about. Did the rest of you get your withdrawals processed or are you guys waiting for Monday ?
sr. member
Activity: 318
Merit: 250
Has anyone else's history disappeared at Bter? My trading history has disappeared together with my deposit/withdrawal history.
legendary
Activity: 2898
Merit: 1017
I am a Polo fan as well. You can always and I mean always find a support guy in the trollbox and I have never not had a issue fixed in under a few minutes. Those guys are dedicated. And the way they handled there hack was outstanding.

They sure do seem like the best altcoin exchange out there. Still there is inherent risk in using those exchanges. I am really looking forward to mercury and co. (they still have massive problems they need to overcome).

Agreed Polo have the best support of all the exchanges that i know of and the effort they put into even though they are a small exchange is impressive to say the least. I know you should not leave funds on exchanges but my trading coins are always left on there and always will be i trust them fully, that aside i am freerolling anyway. Has anyone got their altcoins from BTer yet? About a week ago i heard they was starting but they are long..

I got my doges yesterday in the morning (in my time zone), though it took me a few angry emails to the bter support. But it had been even before the withdrawal of doges was finally enabled. I was among the first who tried to withdraw just after trading was enabled, later they disabled withdrawals and put coins on hold.

It is crazy how long they are taking to do this it really is a lot still have not withdrew their coins so you are one of the lucky ones and them angry emails which were totally justified may have helped you, although when i sent them angry emails when i used the before the theft they used to ignore me lol They would solve the problem in the end but it would take ages and no communication. Glad to hear you got yours though hope it is a quick process for the rest about time people get their coins back. Doubt they will be used again unless they get new owners imho.
That's why I appreciate the service like at Poloniex, there is always someone to talk to, and you are not kept in the dark..
sr. member
Activity: 448
Merit: 250
I am a Polo fan as well. You can always and I mean always find a support guy in the trollbox and I have never not had a issue fixed in under a few minutes. Those guys are dedicated. And the way they handled there hack was outstanding.

They sure do seem like the best altcoin exchange out there. Still there is inherent risk in using those exchanges. I am really looking forward to mercury and co. (they still have massive problems they need to overcome).

Agreed Polo have the best support of all the exchanges that i know of and the effort they put into even though they are a small exchange is impressive to say the least. I know you should not leave funds on exchanges but my trading coins are always left on there and always will be i trust them fully, that aside i am freerolling anyway. Has anyone got their altcoins from BTer yet? About a week ago i heard they was starting but they are long..

I got my doges yesterday in the morning (in my time zone), though it took me a few angry emails to the bter support. But it had been even before the withdrawal of doges was finally enabled. I was among the first who tried to withdraw just after trading was enabled, later they disabled withdrawals and put coins on hold.

It is crazy how long they are taking to do this it really is a lot still have not withdrew their coins so you are one of the lucky ones and them angry emails which were totally justified may have helped you, although when i sent them angry emails when i used the before the theft they used to ignore me lol They would solve the problem in the end but it would take ages and no communication. Glad to hear you got yours though hope it is a quick process for the rest about time people get their coins back. Doubt they will be used again unless they get new owners imho.
hero member
Activity: 812
Merit: 500
Today I try to withdraw my 50000 Doges but its not working and no response from support
full member
Activity: 156
Merit: 100
Well, my MSC withdrawal from yesterday is still "Processing"...  Embarrassed

and my FTC too. But they said to me sent its half .and the other half is still pending and they will pay soon.
Why did they send only half in the first place ? I am guessing these delays might have to do something with the extra security added , but sending half and holding the other half doesn't really make any sense.
I had a withdrawal on Thursday which was processed in a few hours. So doesn't look like everyone has been affected by it.
legendary
Activity: 1055
Merit: 1002
My NBT and ARCH in proccessing since yesterday too, looks like that last opened withdraw they did without enable wallets up..
Guess we have to wait till monday now..
legendary
Activity: 1470
Merit: 1024
Well, my MSC withdrawal from yesterday is still "Processing"...  Embarrassed

and my FTC too. But they said to me sent its half .and the other half is still pending and they will pay soon.
legendary
Activity: 2898
Merit: 1017
Well, my MSC withdrawal from yesterday is still "Processing"...  Embarrassed
hero member
Activity: 742
Merit: 526
I am a Polo fan as well. You can always and I mean always find a support guy in the trollbox and I have never not had a issue fixed in under a few minutes. Those guys are dedicated. And the way they handled there hack was outstanding.

They sure do seem like the best altcoin exchange out there. Still there is inherent risk in using those exchanges. I am really looking forward to mercury and co. (they still have massive problems they need to overcome).

Agreed Polo have the best support of all the exchanges that i know of and the effort they put into even though they are a small exchange is impressive to say the least. I know you should not leave funds on exchanges but my trading coins are always left on there and always will be i trust them fully, that aside i am freerolling anyway. Has anyone got their altcoins from BTer yet? About a week ago i heard they was starting but they are long..

I got my doges yesterday in the morning (in my time zone), though it took me a few angry emails to the bter support. But it had been even before the withdrawal of doges was finally enabled. I was among the first who tried to withdraw just after trading was enabled, later they disabled withdrawals and put coins on hold.
sr. member
Activity: 448
Merit: 250
I am a Polo fan as well. You can always and I mean always find a support guy in the trollbox and I have never not had a issue fixed in under a few minutes. Those guys are dedicated. And the way they handled there hack was outstanding.

They sure do seem like the best altcoin exchange out there. Still there is inherent risk in using those exchanges. I am really looking forward to mercury and co. (they still have massive problems they need to overcome).

Agreed Polo have the best support of all the exchanges that i know of and the effort they put into even though they are a small exchange is impressive to say the least. I know you should not leave funds on exchanges but my trading coins are always left on there and always will be i trust them fully, that aside i am freerolling anyway. Has anyone got their altcoins from BTer yet? About a week ago i heard they was starting but they are long..
sr. member
Activity: 448
Merit: 250
Changing avatars is currently not possible.
I am a Polo fan as well. You can always and I mean always find a support guy in the trollbox and I have never not had a issue fixed in under a few minutes. Those guys are dedicated. And the way they handled there hack was outstanding.

They sure do seem like the best altcoin exchange out there. Still there is inherent risk in using those exchanges. I am really looking forward to mercury and co. (they still have massive problems they need to overcome).
hero member
Activity: 714
Merit: 500
Finally, getting everything out.. moving to poloniex.


Can I ask you  why have you decided poloniex and not cryptsy or another exchange? I would like to choose another valid exchange for trade daily all my altcoins.

I like poloniex for their immediate and efficient support, their new site design is also pretty decent, and the fact that they added coins that I have and cryptsy and others don't, like Maidsafe,MSC,XCP,GEMZ,SJCX - these are coins that don't exist on Cryptsy.. (mastercoin and counterparty assets)

I'm not a day trader, I don't like to run between exchanges all the time, only sometimes when I see a nice arbitrage opportunity between the exchanges that I do use.

Also, my past experience with cryptsy wasn't great..

Thank you mishax1, I will look better to poloniex . Their altcoins volume is good maybe I will start to trade more on polo. I have seen a couple of users here in the forum said that it is a great exchange also for the fast support.
legendary
Activity: 3836
Merit: 4969
Doomed to see the future and unable to prevent it
I am a Polo fan as well. You can always and I mean always find a support guy in the trollbox and I have never not had a issue fixed in under a few minutes. Those guys are dedicated. And the way they handled there hack was outstanding.
legendary
Activity: 2898
Merit: 1017
Finally, getting everything out.. moving to poloniex.


Can I ask you  why have you decided poloniex and not cryptsy or another exchange? I would like to choose another valid exchange for trade daily all my altcoins.

I like poloniex for their immediate and efficient support, their new site design is also pretty decent, and the fact that they added coins that I have and cryptsy and others don't, like Maidsafe,MSC,XCP,GEMZ,SJCX - these are coins that don't exist on Cryptsy.. (mastercoin and counterparty assets)

I'm not a day trader, I don't like to run between exchanges all the time, only sometimes when I see a nice arbitrage opportunity between the exchanges that I do use.

Also, my past experience with cryptsy wasn't great..
hero member
Activity: 714
Merit: 500
Finally, getting everything out.. moving to poloniex.


Can I ask you  why have you decided poloniex and not cryptsy or another exchange? I would like to choose another valid exchange for trade daily all my altcoins.

I wouldn't pick up cryptsy either. This exchange is too slow on withdrawals as well as deposits, their trading engine is not working correctly, and they just look like a next gox overall. As to me, bittrex is a by far better alternative, and it has more volume than poloniex at that.

Thanks for your answer but I've asked  mishax1, not you.


It seems the exchange are dying slowly, maybe it will start a new era of decentralized exchange. I hope someone will make a valid and functionally place to exchange coin safely, easy and primally decentralized.
hero member
Activity: 742
Merit: 526
Finally, getting everything out.. moving to poloniex.


Can I ask you  why have you decided poloniex and not cryptsy or another exchange? I would like to choose another valid exchange for trade daily all my altcoins.

I wouldn't pick up cryptsy either. This exchange is too slow on withdrawals as well as deposits, their trading engine is not working correctly, and they just look like a next gox overall. As to me, bittrex is a by far better alternative, and it has more volume than poloniex at that.
hero member
Activity: 714
Merit: 500
Finally, getting everything out.. moving to poloniex.


Can I ask you  why have you decided poloniex and not cryptsy or another exchange? I would like to choose another valid exchange for trade daily all my altcoins.
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