I'm making this thread as a repository for BFL dissatisfaction. So many of us have been screwed by BFL, and anyone on their forum's with their own opinion is banned for "posts unrelated to topic" which translates to "You said something we don't like."
Anyhow here's the deal. I want as much info posted here as POSSIBLE. Screen shots of deleted posts, posts that BFL_Josh has made raging and then deleted, order info (no sensitive personal data please.), BFL screen shots showing delivery dates that were obviously inaccurate, anything that you have and ESPECIALLY your story. I will compile this info and share with the DA, attorney general and wood law firm who is the lead attorney on the class action law suit. (
http://www.woodlaw.com/cases/butterfly-labs-and-bf-labs-inc-bitcoin-miners ) As far as their legal troubles are concerned here's a taste:
https://drive.google.com/file/d/0B1QYUo9oe-ZxTkdWemxEMmhIaFk/edit?usp=sharing Here's just part of my beef with these guys. I tried to be civil, but they acted like complete a**&#@$s so I have become an anti-BFL vigilante if you will. Try to keep your posts as matter of fact as you can. I know it's hard because we have all given them millions of dollars and are now getting the screws put to us. This creates a ton of emotion and I am in the same boat with you guys, but let's keep the info here clear so that it can be utilized for our cause, which is getting our money back and seeing to it that BFL has done this for the last time to people.
BFL,
Please forward this to Josh.
I find it very interesting that your attorney general forwarded my complaint to your local District Attorney. As it turns out there is more litigation in the works than we as consumers were unaware. I also find it humorous that you all have edited the forums to include only customers who post things that are about the working of the cards versus how folks actually feel about your business practices. You know what that tells me (and the DA, Jury, or anyone else who inspects it?) It shows intent to deceive. You are sealing your own coffin by acting the way you are. Also blatantly denying that this exists: http://www.woodlaw.com/blog/customers-unite-bring-class-action-against-butterfly-labs then threatening to ban anyone who references it so that the rest of your active community stays in the dark. It’s just a bad showing, or rather a lack of professionally. Don’t worry though – I screen capped all the comments prior to deletion. That way there’s nothing missing that might shed some light on the case for the prosecutor. Remember when I said that stifling people’s voices is never a good choice? It leads to rebellion, but I digress. My point is this – You never really know to whom your dealing with unless you have had personal experience with them. You attempted to ridicule me about my poor advice I shared with folks and a few other nasty things in response to my sharing facts about your business practices and our federal government’s stance on business practices. At any rate Josh I have no expectation of anything from you or your company at this point. My order was $4k. I could really care less, as that’s not a ton of money to me; however, what is important now is winning. I will see to it that BFL changes their business practices and complies with the FTC even if it costs me 200k. It’s principle now. Bitcoin is hobby which I enjoy thoroughly, and you have hampered that while infuriating me and hundreds of other folks who had made serious plans based on your company’s statements. Now it’s time to pay the piper. Believe me when I tell you I have the means and desire to see to it.
Hindsight is always 20 20, and while I may not have been the only opponent you have in the world I will become the most vocal and most organized. To think that if you would have simply complied with my simple request earlier this would have all been avoided. See you soon.
-Gerald
From: Gerald Wilkie [mailto:[email protected]]
Sent: Monday, May 26, 2014 11:32 AM
To: [email protected]
Cc: [email protected]
Subject: RE: [#GLV-205-76031]: RE: Butterfly Labs - Bitcoin Mining Hardware: New Order # BFL-013348136
BFL,
Since there has been no attempt on your behalf to reconcile the situation, and as I had previously advised you, I have now opened official complaints against your company with both the KS and NC attorney generals offices. I will be meeting with my attorney tomorrow to begin the process of filing suit for damages resulting from manufacturing negligence and loss of income in addition to the original purchase price of the hardware, as well as, all legal fees associated with this endeavor.
On a personal note it saddens me to have to take this line of action. I had such high hopes for a great relationship with your company. The most troubling part is twofold: First that you all are breaking the law by holding customers money for a longer period of time than you are legally allowed to without being classified as a fiduciary. Secondly that on your website it STILL says that if you buy a Monarch it should arrive by June of this year.
“ However, this is our second generation, so we have much greater clarity on the process and plan to begin shipments in May 2014. Orders are shipped in order date priority so any order placed now should be expected to be delivered in June.”
As I have been advised, I have attached a copy of the confirmation of my complaints to this email for your reference. Lastly should you decide to comply with my original reasonable request for a full refund in BTC to my wallet: 1CURKLXqJ1autETY4X5w1wkM5JHGqGN7Nb The amount is now at the original order of $4,348 + $200 for my legal consultation thus far. That brings the total to; $4,548 or 7.97894737BTC.
-Gerald Wilkie
Included:
Your Consumer Investigation Request Form has been submitted to the Kansas Attorney General's office!
Thank you for filing with our office. Once your request is received, it will be processed by our office and reviewed by attorneys to determine how we can assist you. A case number and Investigator will be assigned. The Investigator will contact you and provided you with your case number in approximately 2 weeks from receiving your complaint. Also, please be aware that the business you are filing against will be contacted and given a chance to respond. Normal initial processing time is between 2-3 weeks, but an investigation could take several months. If you need assistance sooner, you may want to contact a private attorney.
Also Included:
Thank you for submitting a complaint to the North Carolina Attorney General’s Consumer Protection Division. We’ll review your complaint and work with you and the business to try to reach a resolution of your dispute.
Please remember to mail copies (not originals) of any supporting documents such as contracts, bills of sale, receipts, written estimates, or warranties to our office at:
Consumer Protection Division
NC Department of Justice
9001 Mail Service Center
Raleigh, NC 27699-9001
You can also call us toll free within North Carolina at 1-877-5-NO-SCAM, at (919) 716-6000 from outside of North Carolina, or at (919) 716-0058 for Spanish speakers.
From: Paul S [mailto:[email protected]]
Sent: Friday, May 23, 2014 12:49 PM
To: [email protected]
Subject: [#GLV-205-76031]: RE: Butterfly Labs - Bitcoin Mining Hardware: New Order # BFL-013348136
Gerald,
We are refunding orders placed 6 months ago or longer. That is all we are refunding at this point in time (subject to change). Your order will be eligible for refund under our current policy on 7/1/2014. If we do not ship your product to you by 7/1/2014 you will be able to request and receive a full refund and your order will not ship to you. I will not speak to FTC regulations, the current refund policy was instituted by executive management at Butterfly Labs, Inc.
Kindest Regards,
Paul
BF Labs, Inc.
Ticket Details
Ticket ID: GLV-205-76031
Department: General
Type: Issue
Status: Open
Priority: Normal
Support Center: https://support.butterflylabs.com/index.php?/Default
