it surely sucks to lose money like this but the only thing wrong you can accuse c-cex of is the fact that they didn't send you any emails. i have actually complained in a ticket a while ago about this. but you certainly can't call it a scam and open up a scam accusation topic, just because you forgot to update yourself.
and they change things a lot, for example this
https://twitter.com/CryptoCurrEncyX/status/868516061687230465 nearly cost me a lot of money but it is my own duty to do some double, triple checks even before i deposit my money. i suggest following their twitter and also checking the wallets always and this is not just limited to c-cex, the same thing has happened with all other exchanges.
well if you would actually read what was written above you would see that the deposits were in automatic and the mining pool would send them without me knowing... so as they changed their policy and did not advise anyone i dont feel my losing over half a etherum like this is correct on their behalf! ... and no i wont follow them on any of their social media ... im not interested. but i am shooting off letters to many different places making them all aware of this! they did not even reply to my ticket for 3 months and then said all deposits are valid and never deposited the ETH in my account! so please rethink your evaluation
I don't know if this is just an isolated case but I'm pretty sure there are similar case that has not been reported. i DON'T LIKE CCEX reepresentative arrogance of not addressing the issue,they are running an exchange and an exchange must have a good support
Any links that you could provide to back this up?
I have been using C-Cex since early last year, with absolutely 0 issue. I have been dealing with altcoins that are much smaller in volume than Ethereum mainly on their website though, so i'm not sure how exactly Ethereum deposits work. Having a minimum of 1 Ethereum even when eth was below $100 was a bit of a stretch tbh.
If they aren't even bothered to respond then i'll be quitting their exchange to find a new one. There are just so many competitors out there that are equal to if not better than the service that you offer currently, C-Cex. It's better for you to respond and at least clear up the situation.
i understand your in a signature campaign but please take time to read above and find all the links and verification needed. it doesn't take long to read pictures/snapshots and have the verification from others! so simply read ok?
and to back this up even more take a look on this thread...
https://bitcointalk.org/index.php?topic=418700.1880If you don't want random people commenting on your thread, then make a self moderated one. But isn't this what you should want because you want more exposure for your thread, and ultimately giving you a higher chance of getting your ticket resolved, right? Besides, it's not like you're not in a sig campaign, i'm not in a sig campaign. Everyone is in a sig campaign here.
Even though I verified publicly that everything you said was correct and i said that you should get repaid, your attitude isn't right. C-cex is at fault, but you're partially at fault too.
1. You did not contact them earlier.
2. You are only contacting them after over half a year because the price of ethereum rose.
3. Their policy changed because the price of ethereum rose.
4. Their policy at the time of your deposit was that the minimum deposit was 1 ETH, and this is fact.
5. Nobody knew what you were going to do with these funds. You could have sold the ETH whilst it was still cheap and took the bitcoin.
It is a very ambigious case. The decision does not lie within our hands, but i believe that you should get repaid. Although calling them a scam/theft/misappropriation isn't very appropriate, as they clearly stated the rules before you deposited.
