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Topic: C-CEX.COM .. S C A M = T H E F T = M I S A P P R O P R I A T I O N of Deposits - page 2. (Read 3084 times)

legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
it surely sucks to lose money like this but the only thing wrong you can accuse c-cex of is the fact that they didn't send you any emails. i have actually complained in a ticket a while ago about this. but you certainly can't call it a scam and open up a scam accusation topic, just because you forgot to update yourself.

and they change things a lot, for example this https://twitter.com/CryptoCurrEncyX/status/868516061687230465 nearly cost me a lot of money but it is my own duty to do some double, triple checks even before i deposit my money. i suggest following their twitter and also checking the wallets always and this is not just limited to c-cex, the same thing has happened with all other exchanges.

well if you would actually read what was written above you would see that the deposits were in automatic and the mining pool would send them without me knowing... so as they changed their policy and did not advise anyone  i dont feel my losing over half a etherum like this is correct on their behalf! ... and no i wont follow them on any of their social media ... im not interested. but i am shooting off letters to many different places making them all aware of this! they did not even reply to my ticket for 3 months and then said all deposits are valid and never deposited the ETH in my account! so please rethink your evaluation
legendary
Activity: 3472
Merit: 10611
it surely sucks to lose money like this but the only thing wrong you can accuse c-cex of is the fact that they didn't send you any emails. i have actually complained in a ticket a while ago about this. but you certainly can't call it a scam and open up a scam accusation topic, just because you forgot to update yourself.

and they change things a lot, for example this https://twitter.com/CryptoCurrEncyX/status/868516061687230465 nearly cost me a lot of money but it is my own duty to do some double, triple checks even before i deposit my money. i suggest following their twitter and also checking the wallets always and this is not just limited to c-cex, the same thing has happened with all other exchanges.
legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
I don't know if this is just an isolated case but I'm pretty sure there are similar case that has not been reported. i DON'T LIKE CCEX reepresentative arrogance of not addressing the issue,they are running an exchange and an exchange must have a good support

Any links that you could provide to back this up?

I have been using C-Cex since early last year, with absolutely 0 issue. I have been dealing with altcoins that are much smaller in volume than Ethereum mainly on their website though, so i'm not sure how exactly Ethereum deposits work. Having a minimum of 1 Ethereum even when eth was below $100 was a bit of a stretch tbh.

If they aren't even bothered to respond then i'll be quitting their exchange to find a new one. There are just so many competitors out there that are equal to if not better than the service that you offer currently, C-Cex. It's better for you to respond and at least clear up the situation.

i understand your in a signature campaign  but please take time to read above and find all the links and verification needed. it doesn't take long to read pictures/snapshots and have the verification from others! so simply read ok?

and to back this up even more take a look on this thread...
https://bitcointalk.org/index.php?topic=418700.1880
sr. member
Activity: 532
Merit: 250
I don't know if this is just an isolated case but I'm pretty sure there are similar case that has not been reported. i DON'T LIKE CCEX reepresentative arrogance of not addressing the issue,they are running an exchange and an exchange must have a good support

Any links that you could provide to back this up?

I have been using C-Cex since early last year, with absolutely 0 issue. I have been dealing with altcoins that are much smaller in volume than Ethereum mainly on their website though, so i'm not sure how exactly Ethereum deposits work. Having a minimum of 1 Ethereum even when eth was below $100 was a bit of a stretch tbh.

If they aren't even bothered to respond then i'll be quitting their exchange to find a new one. There are just so many competitors out there that are equal to if not better than the service that you offer currently, C-Cex. It's better for you to respond and at least clear up the situation.
hero member
Activity: 2856
Merit: 578
Leading Crypto Sports Betting & Casino Platform
I can confirm from my end that the user above is telling the truth, when copying his deposit address into the ethereum block explorer I can see the incoming transaction of around 0.57 ETH hitting the account, and an outgoing transaction of 5 ETH or so a few days after by C-Cex.

C-cex has also indeed lowered their deposit limits to 0.1 ETH. Anyone can check this on the Ledger page.

The least they can do is to refund you with your funds in the value of BTC at the time. But I believe you should be refunded the full ETH amount. You really should have complained earlier about this regardless of the limit being lower because it's been more than half a year actually since the deposit was done.

You can change the password back, btw.
I don't know if this is just an isolated case but I'm pretty sure there are similar case that has not been reported. i DON'T LIKE CCEX reepresentative arrogance of not addressing the issue,they are running an exchange and an exchange must have a good support
legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
so the C-Cex guy comes and reads and leaves... no reply and no answer ..

legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
and the newest of all... as for what took them 3 months to reply and after months of waiting.... they still never accredited my account
even as they admitted their short comings!...


legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
bumping my own thread.. just want more exposure and get it to the top of the list for a few moments
legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
I have contacted  @C-Cex on this forum with the following private msg, and i have left public msg of his thread and even after today he was active only a short few hours ago he refused to even reply or acknowledge me

Hello,
i have an ongoing issue with the C-Cex exchange and i would like to resolve this.
i have already started a thread for this issue and i would like to get this over with .
referance.=

https://bitcointalksearch.org/topic/c-cexcom-s-c-a-m-t-h-e-f-t-m-i-s-a-p-p-r-o-p-r-i-a-t-i-o-n-of-deposits-1965175

please inform me of what are the next steps in recovering these funds?

thank you.

the below snapshot is the PM i sent the OP/Dev/@C-Cex




legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
I can confirm from my end that the user above is telling the truth, when copying his deposit address into the ethereum block explorer I can see the incoming transaction of around 0.57 ETH hitting the account, and an outgoing transaction of 5 ETH or so a few days after by C-Cex.

C-cex has also indeed lowered their deposit limits to 0.1 ETH. Anyone can check this on the Ledger page.

The least they can do is to refund you with your funds in the value of BTC at the time. But I believe you should be refunded the full ETH amount. You really should have complained earlier about this regardless of the limit being lower because it's been more than half a year actually since the deposit was done.

You can change the password back, btw.

thank you for your help, as you also saw after this issue i have not used C-cex again! i dont like their attitude and or their ways so i simply dropped it at that point and if you look on the mining pool i still have a few dollars worth from then still waiting! lolololol

and it took them 3 months to reply to the open ticket and the ticket is still open as you can also see in the snapshots!
hero member
Activity: 1666
Merit: 753
I can confirm from my end that the user above is telling the truth, when copying his deposit address into the ethereum block explorer I can see the incoming transaction of around 0.57 ETH hitting the account, and an outgoing transaction of 5 ETH or so a few days after by C-Cex.

C-cex has also indeed lowered their deposit limits to 0.1 ETH. Anyone can check this on the Ledger page.

The least they can do is to refund you with your funds in the value of BTC at the time. But I believe you should be refunded the full ETH amount. You really should have complained earlier about this regardless of the limit being lower because it's been more than half a year actually since the deposit was done.

You can change the password back, btw.
legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
It's your money so I don't see any valid reason why they would just confiscate it from you like that you have not done anything wrong, they have done something wrong though by changing their policies without notifying anyone, like magneto said. I believe your story, but instead of copy pasting it would bring more credibility to your case if you could take a screenshot.

$200 is no joking matter, might not be the biggest amount but it could make a difference to ones life. I suggest you go to their thread here https://bitcointalksearch.org/topic/c-cexcom-trusted-secure-friendly-exchange-since-2013-200-altsusdlow-fees-418700 and write your complaint with all your proof on it. Then PM the C-cex admin on this forum about it because he will likely be negged on the forum if he didn't resolve your issue and thus giving you more chance of getting your money back.

thank you for this info and i will follow thanks. also just a few moments while @magneto
logs into my account and verifies it as i copy and pasted! i will also make snapshots of it also thank you again!
legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
the above captions are a copy and paste from their support thread with me! please have anyone of mutual trust investigate and i will hand over the credentials so they can have access to my account and testify the truth!  i have no reason to fabricate or change anything at this point and it is just really aggravation to me that they can simply  take it and slap people in the face with it like nothing happened!


http://dwarfpool.com/eth/address?wallet=0xa9c87c1c9fd17434a6f33257ccd2332caeb42229

i have been posting this thread link to their troll box on C-Cex about 4 times a day  every day and still they simply ignore this thread!


and if it happened to me how many other people have they done this to? and how many more will they keep doing this to?

I could do this for you if you trust me, however very little would be proved by me signing into your account. The maximum that will be achieved is to verify the validity of your claims with a third party, and probably won't contribute to helping you with the actual recovery with the funds.

The best thing you can do is to keep trying to negotiate with their support. You deserve your money. They'll probably resolve this in the end IMO because they have been a long running exchange and a proven one, and wouldn't want to destroy their reputation over half an Ethereum that probably doesn't matter to them anyways.

i sent you a pm
hero member
Activity: 1666
Merit: 753
the above captions are a copy and paste from their support thread with me! please have anyone of mutual trust investigate and i will hand over the credentials so they can have access to my account and testify the truth!  i have no reason to fabricate or change anything at this point and it is just really aggravation to me that they can simply  take it and slap people in the face with it like nothing happened!


http://dwarfpool.com/eth/address?wallet=0xa9c87c1c9fd17434a6f33257ccd2332caeb42229

i have been posting this thread link to their troll box on C-Cex about 4 times a day  every day and still they simply ignore this thread!


and if it happened to me how many other people have they done this to? and how many more will they keep doing this to?

I could do this for you if you trust me, however very little would be proved by me signing into your account. The maximum that will be achieved is to verify the validity of your claims with a third party, and probably won't contribute to helping you with the actual recovery with the funds.

The best thing you can do is to keep trying to negotiate with their support. You deserve your money. They'll probably resolve this in the end IMO because they have been a long running exchange and a proven one, and wouldn't want to destroy their reputation over half an Ethereum that probably doesn't matter to them anyways.
hero member
Activity: 672
Merit: 500
It's your money so I don't see any valid reason why they would just confiscate it from you like that you have not done anything wrong, they have done something wrong though by changing their policies without notifying anyone, like magneto said. I believe your story, but instead of copy pasting it would bring more credibility to your case if you could take a screenshot.

$200 is no joking matter, might not be the biggest amount but it could make a difference to ones life. I suggest you go to their thread here https://bitcointalksearch.org/topic/c-cexcom-trusted-secure-friendly-exchange-since-2013-200-altsusdlow-fees-418700 and write your complaint with all your proof on it. Then PM the C-cex admin on this forum about it because he will likely be negged on the forum if he didn't resolve your issue and thus giving you more chance of getting your money back.
legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
the above captions are a copy and paste from their support thread with me! please have anyone of mutual trust investigate and i will hand over the credentials so they can have access to my account and testify the truth!  i have no reason to fabricate or change anything at this point and it is just really aggravation to me that they can simply  take it and slap people in the face with it like nothing happened!


http://dwarfpool.com/eth/address?wallet=0xa9c87c1c9fd17434a6f33257ccd2332caeb42229

i have been posting this thread link to their troll box on C-Cex about 4 times a day  every day and still they simply ignore this thread!


and if it happened to me how many other people have they done this to? and how many more will they keep doing this to?
hero member
Activity: 1666
Merit: 753
1. Usually if exchanges want to make changes, they have to put a clear notification out in the notice board and give some time for everyone to adjust to the new rules. So just quietly changing the minimum deposit amount doesn't mean that they are void of every responsibility. They need to let the user know, and give them a chance.

2. Why do they even have such a high minimum deposit amount? Doesn't make sense at all. Bittrex have deposit minimums but these are usually less than $1-2. They also let you accumulate with various deposits up to the minimum amount so you can be credited in your account.

3. They said that they would put your ethereum into "commissions", that's just bullshit. Whatever they do they don't need $200 to process a deposit. C-cex is clearly an irresponsible company and a dickhead in general if this turned out to be true.

Waiting for their response on this matter. Don't use c-cex for now until this is resolved.
legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
legendary
Activity: 3066
Merit: 1101
Leading Crypto Sports Betting & Casino Platform
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