CampBX - How safe is it? Any troubled past?

btcsolution

newbie

Activity: 19

Merit: 0

Quote from: Qoheleth on April 22, 2013, 12:55:53 PM

I'm looking for an exchange to use since Gox has been having lag problems and Bitfloor is on its deathbed. I remember Camp BX from way back in 2011, but I never used them or really paid much attention. And it seems they don't get discussed much around here either.

So I guess my question is, has anyone used these guys? Do you trust them? Is there anything in their past that I should know about before using them as my secondary platform?

This should answer your question, taken from my review on their Facebook page:

Quote

CampBX has defrauded me out of $1,000 by cashing my money orders and claiming that they never saw them. This is a flat-out lie, since the money order photocopies clearly show that they were cashed by them at their bank on 10/27/13. Since then, CampBX has basically stopped responding to my tickets, only responding on occasion with stall tactics such as:

"Our bank is looking in to your deposits. Surprisingly, bank also does not see them in their logs. Please be patient - banks take their own time." (from 11/8/13)

"Our senior Rep is looking at this issue and resolve., Thanks for the patience and cooperation." (from 12/1/13)

These guys are so full of B.S. it makes my head spin.

driver

member

Activity: 60

Merit: 10

Quote from: geofflosophy on August 19, 2013, 04:31:32 PM

Quote from: starsoccer9 on April 22, 2013, 05:14:54 PM

There support is horrible just fyi.
I had problems there before related to a dwolla deposit

Can verify that support is horrible/non-existent. I did a dwolla deposit to start my 30 day countdown, but now it says that I have to wait 90 days to transfer my BTC elsewhere. This apparently also applies to BTC transferred in, as I only bought 0.011 BTC from CampBX with my Dwolla deposit, but transferred in 5 BTC to sell. and now can't transfer any of them out (I'm not getting the price I want on CampBX). Details on the story here: https://bitcointalksearch.org/topic/screw-campbx-and-their-ridiculous-dwolla-regulations-265702

Edit: I recommend Coinbase. You can pay and withdrawal by directly linking a bank account, which is better than Dwolla. Once you're at Tier II you can purchase instantly from an ACH bank transfer, and even at tier I you get to lock in the price, just don't get your coins for four days. If you find this info helpful, here's my ref link, we'll each get 0.01 BTC on your first purchase: https://coinbase.com/?r=51dc61a4c6d4c7bcbc000019

old thread but I thought I would add in my experience with coinbase and their horrible customer service . Can not verify my identity for instant buy . tried 4 times . Support only contacted my on first time and blew me off by telling me to give them more info on the problem . WTF ? More info . I answered question , you did not verify me . End of story . no more response from them on 3 more support tickets .
Buying from them is fine if you want to wait 4 days to get your coin . who knows how long to sell one . 17.00 total to buy/sell 1 coin .

justusranvier

legendary

Activity: 1400

Merit: 1013

Quote from: geofflosophy on August 19, 2013, 04:31:32 PM

Quote from: starsoccer9 on April 22, 2013, 05:14:54 PM

There support is horrible just fyi.
I had problems there before related to a dwolla deposit

Can verify that support is horrible/non-existent. I did a dwolla deposit to start my 30 day countdown, but now it says that I have to wait 90 days to transfer my BTC elsewhere. This apparently also applies to BTC transferred in, as I only bought 0.011 BTC from CampBX with my Dwolla deposit, but transferred in 5 BTC to sell. and now can't transfer any of them out (I'm not getting the price I want on CampBX). Details on the story here: https://bitcointalksearch.org/topic/screw-campbx-and-their-ridiculous-dwolla-regulations-265702

Edit: I recommend Coinbase. You can pay and withdrawal by directly linking a bank account, which is better than Dwolla. Once you're at Tier II you can purchase instantly from an ACH bank transfer, and even at tier I you get to lock in the price, just don't get your coins for four days. If you find this info helpful, here's my ref link, we'll each get 0.01 BTC on your first purchase: https://coinbase.com/?r=51dc61a4c6d4c7bcbc000019

Don't expect more responsive support from Coinbase...

geofflosophy

sr. member

Activity: 336

Merit: 250

Quote from: starsoccer9 on April 22, 2013, 05:14:54 PM

There support is horrible just fyi.
I had problems there before related to a dwolla deposit

Can verify that support is horrible/non-existent. I did a dwolla deposit to start my 30 day countdown, but now it says that I have to wait 90 days to transfer my BTC elsewhere. This apparently also applies to BTC transferred in, as I only bought 0.011 BTC from CampBX with my Dwolla deposit, but transferred in 5 BTC to sell. and now can't transfer any of them out (I'm not getting the price I want on CampBX). Details on the story here: https://bitcointalksearch.org/topic/screw-campbx-and-their-ridiculous-dwolla-regulations-265702

Edit: I recommend Coinbase. You can pay and withdrawal by directly linking a bank account, which is better than Dwolla. Once you're at Tier II you can purchase instantly from an ACH bank transfer, and even at tier I you get to lock in the price, just don't get your coins for four days. If you find this info helpful, here's my ref link, we'll each get 0.01 BTC on your first purchase: https://coinbase.com/?r=51dc61a4c6d4c7bcbc000019

tclo

hero member

Activity: 518

Merit: 500

Quote from: ?? on ??

Okay but i've funded over 6 figures to campbx now, how come after being a customer for months and sending 6+ figures, I can't now use dwollla, that's flawed security at best. Not to mention isn't dwolla $5k USD per transaction max, last thing i need is to have to send 20 $5k transactions to send 100k of funding. My banks already hate me, having 20 transactions in a day isn't going to make that any better (thanks alot coinbase, this is one of the reasons my chase account was likely closed, instead of settling all my orders via ACH once a day, you waited 4 or 5 days then sent a couple hundred to my account at once...Chase loved that one :p

Are you (or anyone else) able to use the margin and shorting features on CampBX? They advertise that but has always been greyed out for me despite having a couple thousand bucks in there. But if you are in the six figures, then sounds like you would have access to it if anyone would.

tclo

hero member

Activity: 518

Merit: 500

Quote from: joesmoe2012 on August 19, 2013, 11:29:44 AM

Quote from: tclo on August 19, 2013, 07:49:14 AM

Quote from: BCB on August 16, 2013, 07:51:50 AM

cool. I'll have to try it. Have not used them in a while.

Yes volume is still low and spreads are relatively large much of the time, but the server upgrade did make the site 100% better.

Agreed, their site upgraded did miracles.

Their inability to make deposits by wire, and the 30 day wait time for making depsoit by dwolla make it a PITA to get money into though. Who sends checks these days? Also, they won't accept checks from the bank, only personal checks.

I got in right before the started that 30 day wait, so I haven't had to suffer any of that. But I like having Dwolla funding...that is the best part of using the site for me. I can leave my money parked (relatively) safely in Dwolla and just pull into CampBX when I want to. Coinbase is good too but their prices are usually higher when you buy.

I don't know how CampBx is doing much business and making any money but I hope they stick around for awhile. If Gox ever truly implodes, I'm sure they would benefit.

joesmoe2012

hero member

Activity: 882

Merit: 501

Ching-Chang;Ding-Dong

Quote from: tclo on August 19, 2013, 07:49:14 AM

Quote from: BCB on August 16, 2013, 07:51:50 AM

cool. I'll have to try it. Have not used them in a while.

Yes volume is still low and spreads are relatively large much of the time, but the server upgrade did make the site 100% better.

Agreed, their site upgraded did miracles.

Their inability to make deposits by wire, and the 30 day wait time for making depsoit by dwolla make it a PITA to get money into though. Who sends checks these days? Also, they won't accept checks from the bank, only personal checks.

tclo

hero member

Activity: 518

Merit: 500

Quote from: BCB on August 16, 2013, 07:51:50 AM

cool. I'll have to try it. Have not used them in a while.

Yes volume is still low and spreads are relatively large much of the time, but the server upgrade did make the site 100% better.

BCB

vip

Activity: 1078

Merit: 1002

BCJ

cool. I'll have to try it. Have not used them in a while.

joesmoe2012

hero member

Activity: 882

Merit: 501

Ching-Chang;Ding-Dong

They did improve their servers as promised. Site seems to be working much better.

I've been using them for a couple months now without any issue.

Hfleer

sr. member

Activity: 448

Merit: 250

Changing avatars is currently not possible.

Is this site pretty much finished now? I can't find the official thread.

tclo

hero member

Activity: 518

Merit: 500

Quote from: BCB on April 26, 2013, 08:05:25 AM

I've had great experience with them. It's obviously a small shop and they can't be everywhere at once so response times can be slow. But once the are aware of an issue the address them promptly. I've had deposits hit in a few hours ( this is clearly a Manual process on their end) And when I hit a certain threshold I was required to verify my accound which took less than 24 hours ( do it now before they start experiencing a gox like lag!). The interface and API is a bit slow for my tastes but it works. Hopefully they will see more volume in the future.

Yes with a lack of volume, obviously more difficult to trade if you have the bid/asp spread to deal with. I mainly opened the account to be able to short BTC sometimes but not sure how likely that is. They seem to have a much better designed site than BTC-e, at least at a glance. Well I'm going to put the minimum $500 in there to hopefully be eligible for margin trading (incl. shorting) and we'll see what happens.

epetroel

sr. member

Activity: 431

Merit: 251

Quote from: BCB on April 26, 2013, 08:05:25 AM

I've had great experience with them. It's obviously a small shop and they can't be everywhere at once so response times can be slow. But once the are aware of an issue the address them promptly. I've had deposits hit in a few hours ( this is clearly a Manual process on their end) And when I hit a certain threshold I was required to verify my accound which took less than 24 hours ( do it now before they start experiencing a gox like lag!). The interface and API is a bit slow for my tastes but it works. Hopefully they will see more volume in the future.

Seems like they've beefed up the API a bit, so I'm not seeing nearly as many issues there lately. I agree though that the site itself is sluggish.

BCB

vip

Activity: 1078

Merit: 1002

BCJ

I've had great experience with them. It's obviously a small shop and they can't be everywhere at once so response times can be slow. But once the are aware of an issue the address them promptly. I've had deposits hit in a few hours ( this is clearly a Manual process on their end) And when I hit a certain threshold I was required to verify my accound which took less than 24 hours ( do it now before they start experiencing a gox like lag!). The interface and API is a bit slow for my tastes but it works. Hopefully they will see more volume in the future.

epetroel

sr. member

Activity: 431

Merit: 251

Quote from: tclo on April 25, 2013, 11:54:27 PM

How difficult is it to get approved to short BTC on CampBX? That sounds like a major plus with the price so volatile lately.

I just opened an acct and did a Dwolla depsoit for funding but didn't work. It took $50 out of my Dwolla acct but didn't show up on CampBX....not a great way to start.

I see their offices are just 10 minutes from me, which i like for some reason. I guess I could go over there and harass them if they tried to steal my money.

But have any of you shorted BTC with them? I wish I would have known about this when it was over 200...probably would have been very easy money.

As I understand it their trading engine supports margin and shorting, but they have yet to actually enable the feature on the site yet (not enough volume).

As for Dwolla deposits, how long have you waited? Usually it takes a few hours, sometimes as long as a day or so.

tclo

hero member

Activity: 518

Merit: 500

How difficult is it to get approved to short BTC on CampBX? That sounds like a major plus with the price so volatile lately.

I just opened an acct and did a Dwolla depsoit for funding but didn't work. It took $50 out of my Dwolla acct but didn't show up on CampBX....not a great way to start.

I see their offices are just 10 minutes from me, which i like for some reason. I guess I could go over there and harass them if they tried to steal my money.

But have any of you shorted BTC with them? I wish I would have known about this when it was over 200...probably would have been very easy money.

anexsia

newbie

Activity: 52

Merit: 0

I was trying to get my account verified there and it took weeks for support to reply to my e-mail so I ended up going with Mt. Gox instead. I'll probably try using CampBX again in the future as I have heard good things about them but I just wasn't impressed with my first experience trying to contact support.

knybe

hero member

Activity: 658

Merit: 500

decentralize EVERYTHING...

+1

NY11giants

newbie

Activity: 38

Merit: 0

Ive used them and like a lot. Low volume, but has always met my needs. +1 from me

starsoccer9

legendary

Activity: 1630

Merit: 1000

There support is horrible just fyi.
I had problems there before related to a dwolla deposit

Topic: CampBX - How safe is it? Any troubled past? (Read 2273 times)