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Topic: can't access electrum wallet - page 2. (Read 430 times)

legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
March 26, 2023, 10:47:56 AM
#28
2. Since I opened the electrum wallet I have not conducted any transactions other than purchase coin. I don't know where these addresses came from. They appear when I click the "addresses" tab on the wallet. Honestly, it's been so long since I was in this wallet I don't remember if I ever saw a balance of more than "0". I think, early on, a balance did show but I'm not absolutely sure. I found it easier to check the blockchain site. All the addresses begin with bc1q.
It sounds like you've been sending money to someone else's address for the last 2 years. You've been using a legacy address (starting with 1).

1N8vh3M4Kbj4aF5nBSnP44vLRzdbAxBprx

this is the address I copy and pasted onto the vendor's site.
Where did you get this address?

Quote
Is the above given address supposed to show up in the list of addresses shown under the "addresses" tab in the wallet?
If the address is part of your wallet, then yes, it should show up in the Addresses list.

Quote
Was my wallet corrupt right from the start? Since the blockchain shows the coin residing in the above address and they never came to the wallet does that mean they are, essentially, unrecoverable?
"The blockchain" doesn't know who owns the address. If you somehow copied someone else's address, someone else may be able to recover the funds. But since nothing was spent in the past 2 years, we can't know for sure.

Quote
It looks like I am locked out from ever accessing the bitcoin I bought with this wallet address.
Try to remember what exactly you did to get that wallet. Clearly, it didn't come from your Electrum wallet with bc1q-addresses.
newbie
Activity: 19
Merit: 4
March 26, 2023, 10:24:21 AM
#27
^^
This means the address you have been sending coins to doesn't belong to your wallet. Am saying this because I don't think you have generated more than 20 addresses. Usually, anyone will just click the receive button and copy the first generated wallet.
You either recovered the wrong wallet, you copied the receiving address from somewhere else or your device is infected with the clipboard malware (although unlikely since the coins didn't move).
Can you share the address you used to receive the coins with us?

1N8vh3M4Kbj4aF5nBSnP44vLRzdbAxBprx

this is the address I copy and pasted onto the vendor's site. I did nothing else expecting the coin to show up in the wallet. (I understand no physical coin is moved, just data.) I was asked earlier if any coin ever showed up in the wallet and I honestly don't remember.  According to blockchain.com all my purchases are listed correctly and, apparently, never migrated to the wallet. Is the above given address supposed to show up in the list of addresses shown under the "addresses" tab in the wallet? It doesn't. Was my wallet corrupt right from the start? Since the blockchain shows the coin residing in the above address and they never came to the wallet does that mean they are, essentially, unrecoverable? Multiple attempts to new/restore the wallet keep generating copies of the original just with a new name like wallet_1. I've tried to delete everything Electrum from this PC and tried a new download only to get the same thing when I enter the 12 seed words. It looks like I am locked out from ever accessing the bitcoin I bought with this wallet address.
legendary
Activity: 2394
Merit: 5531
Self-proclaimed Genius
March 26, 2023, 01:36:01 AM
#26
Hey folks, yes, I'm still goofing with this wallet. I just went back and tried the "ismine" thing again and finally got a response: "false". Is it possible this opens the door to finally getting somewhere with this wallet?
Read my previous reply in the first page, here: https://bitcointalksearch.org/topic/m.61949989

Using that command in Electrum is the same as checking the addresses in the 'Addresses' tab.
You haven't found it in your list of addresses so it's expected to return a "false" result.
sr. member
Activity: 355
Merit: 268
March 25, 2023, 06:53:23 PM
#25
Hey folks, yes, I'm still goofing with this wallet. I just went back and tried the "ismine" thing again and finally got a response: "false". Is it possible this opens the door to finally getting somewhere with this wallet?

If your in the uk hit me a pm.
legendary
Activity: 2506
Merit: 2832
Top Crypto Casino
March 25, 2023, 06:15:29 PM
#24
^^
This means the address you have been sending coins to doesn't belong to your wallet. Am saying this because I don't think you have generated more than 20 addresses. Usually, anyone will just click the receive button and copy the first generated wallet.
You either recovered the wrong wallet, you copied the receiving address from somewhere else or your device is infected with the clipboard malware (although unlikely since the coins didn't move).
Can you share the address you used to receive the coins with us?
newbie
Activity: 19
Merit: 4
March 25, 2023, 09:24:45 AM
#23
Hey folks, yes, I'm still goofing with this wallet. I just went back and tried the "ismine" thing again and finally got a response: "false". Is it possible this opens the door to finally getting somewhere with this wallet?
newbie
Activity: 19
Merit: 4
March 22, 2023, 09:09:31 AM
#22
It sounds very much like both the wallet file and the seed phrase you have are in no way connected to the addresses you have been withdrawing bitcoin to.

In addition to the advice above regarding searching for other wallet files on your computer, do you have any other seed phrases or back ups you could try? And are you certain you never used a passphrase? You might have added one while mistakenly believing you were simply adding a password to your wallet file.

Where did you even copy the addresses to withdraw to in the first place, because it doesn't seem like they came from this wallet.

Since I opened the wallet I did nothing to change anything. I simply made purchases and had them sent to the wallet address. The blockchain and Coinmama both verified the purchases. I didn't do anything with the seedphrase and know nothing about passphrases and have always had the same password to open the wallet. I opened the wallet a few days ago with the thought of selling my bitcoin. The balance was "0". That's when all this started. I really do appreciate all your efforts, and all the others on here, to help me with recovering this wallet but I'm afraid I don't have the savvy to follow the instructions. I'm sure if I were sitting right beside you with this computer we could get it done. At this point I think I'll see if I can find a reputable computer shop to see if they can recover this wallet. If I can't do that I think I'm just going to have to live with knowing I have a wallet out there I can't get to and take the loss. Thanks a million o_e-l_e_o and all for your patience and kindness.
legendary
Activity: 2268
Merit: 18509
March 22, 2023, 07:27:17 AM
#21
It sounds very much like both the wallet file and the seed phrase you have are in no way connected to the addresses you have been withdrawing bitcoin to.

In addition to the advice above regarding searching for other wallet files on your computer, do you have any other seed phrases or back ups you could try? And are you certain you never used a passphrase? You might have added one while mistakenly believing you were simply adding a password to your wallet file.

Where did you even copy the addresses to withdraw to in the first place, because it doesn't seem like they came from this wallet.
legendary
Activity: 2394
Merit: 5531
Self-proclaimed Genius
March 22, 2023, 01:26:02 AM
#20
In the folder where "wallets" folder is located, there should be a file named "config"

Does the "recently_open" have more than one path?
The "recently_open" paths in the config file is the same as the list in the GUI's menu: "File->Recently open".
Both lists has a limit of 5 paths to a wallet file.

In my opinion, using the menu will be much more simpler.
sr. member
Activity: 355
Merit: 268
March 21, 2023, 01:28:02 PM
#19
I opened 2 subsequent wallets from the original after all this started  (electrum wallet 1 and electrum wallet 2 from the main wallet) but haven't been able to do anything with them either. I've done all the suggestions on those wallets and get the same results. They show all the same info as the main wallet.
The options are you have the right wallet but you need to extend the gap limit as per nc50lc's instructions, you have the right seed phrase but are recovering the wrong wallet either via the wrong derivation path or a missing passphrase, you have the wrong seed phrase altogether, or your coins have been moved/stolen. Can you try to answer each of the following questions to help us narrow this down:

So am I correct in saying that your original wallet file, and the wallet file you recovered from your seed phrase, are identical, containing the same addresses? Do you have any other wallet files or seed phrases? Do you remember ever setting an additional passphrase or extending your seed phrase with custom words? Does your wallet show any transaction history - i.e. coins have come in and gone out, or is it just completely blank?

And what about the addresses which currently hold your coins? You are absolutely certain that your coins haven't been moved? You say these addresses which hold your coins came from an Electrum wallet - are you sure it was this wallet? And you are sure you saw them show up in your Electrum wallet whenever you initially received them? What character to these addresses start with?

When you restored your wallet from the seed phrase, on the screen where you type in you seed phrase but before you click next it should have said something like "Seed Type: XXX" or "BIP39". What does yours say?

1. Both wallets, original and restored, showing all the same addresses. I have a Trust wallet and a Blockchain wallet I opened at the advice of others on another forum. I have done no transactions on either wallet. I did not modify in any way the seed provided in the electrum wallet. There is no transaction history. The page is blank.

2. Since I opened the electrum wallet I have not conducted any transactions other than purchase coin. I don't know where these addresses came from. They appear when I click the "addresses" tab on the wallet. Honestly, it's been so long since I was in this wallet I don't remember if I ever saw a balance of more than "0". I think, early on, a balance did show but I'm not absolutely sure. I found it easier to check the blockchain site. All the addresses begin with bc1q.

3. When I did the restore the box said the seed type was "Electrum". I did not change it.

I just looked at my account history on the site where I bought all my coin. I've made 8 total transactions. The last was on 3/18/23 and the site had a note on this transaction saying the wallet needed verifying but the coins were delivered to my electrum address even though I did not verify the wallet. (This transaction is reflected on the blockchain site and Bitref as delivered to my Electrum address.) I will check with them to see if anything more needs to be done. Before that all my transactions were done between 4/21 and 8/21 and are checked off as completed.

Get the extended pubkey from "wallet" --> "information"

Make sure it starts with xpub/ypub/zpub

go to https://btc1.trezor.io/

enter the extended pubkey and it should show your transaction history there, if there are any.


Also click on "file", and then "open" and see if there are more than 1 files in the folder, if so, go up one directory and select all the files and make a archive of it and keep it safe.


In the folder where "wallets" folder is located, there should be a file named "config"

it will have something like this in it:


Code:
{
    "advanced_preview": true,
    "amt_precision_post_satoshi": 3,
    "auto_connect": true,
    "backup_dir": "/home/satoshi/electrum/electrum/wallets",
    "blockchain_preferred_block": {
        "hash": "000000000019d6689c085ae165831e934ff763ae46a2a6c172b3f1b60a8ce26f",
        "height": 0
    },
    "check_updates": false,
    "config_version": 3,
    "decimal_point": 8,
    "gui_last_wallet": "/Users/work/.electrum/wallets/default_wallet",
    "is_maximized": false,
    "num_zeros": 8,
    "oneserver": false,
    "recently_open": [
        "/home/satoshi/electrum/wallets/default_wallet",
        "/home/satoshi/electrum/wallets/wallet_2.backup",
        "/home/satoshi/electrum/wallets/wallet_2",
        "/home/satoshi/electrum/wallets/wallet_1"
    ],
    "rpcpassword": "dGhpcyBpc24ndCBteSBwYXNzd29yZA==",
    "rpcuser": "user",
    "server": "s.someelectrum.server:19492:s",
    "show_addresses_tab": true,
    "show_channels_tab": true,
    "show_console_tab": true,
    "show_contacts_tab": true,
    "show_utxo_tab": true
}


Does the "recently_open" have more than one path?

the recently open in the above example config is:

Code:
   "recently_open": [
        "/home/satoshi/electrum/wallets/default_wallet",
        "/home/satoshi/electrum/wallets/wallet_2.backup",
        "/home/satoshi/electrum/wallets/wallet_2",
        "/home/satoshi/electrum/wallets/wallet_1"
    ],
so if your one has more than one path look at these paths.


Also, this might help, if you are using windows download recuva (or another file recovery software, on linux i had good success with photorec)

Scan for text files under 100kb (or however large your wallet file would possibly be), and recover from the whole disk, search the text files for "xpub" "xprv" "stored_height" or any other keywords you can find, it might be harder to locate encrypted wallets But you can still do so, This method found older versions of my wallet files, like at different states.

I hope this helps.


edit: Also don't ever load electrum seeds on other wallets, your going to lead to all sorts of issues, the other wallets have different derivation paths usually and you will have change outputs moving to paths that electrum probably or might not notice if you use the wallet to spend coins on another client.
legendary
Activity: 2394
Merit: 5531
Self-proclaimed Genius
March 21, 2023, 09:45:56 AM
#18
3. When I did the restore the box said the seed type was "Electrum". I did not change it.
Electrum will never show "Electrum" after pasting an electrum seed.
It's either "segwit", "standard", "2fa-segwit", "2fa" or "old" if BIP39 checkbox isn't ticked, otherwise, it'll be "BIP39: (checksum: failed)".

2. -snip- Honestly, it's been so long since I was in this wallet I don't remember if I ever saw a balance of more than "0". I think, early on, a balance did show but I'm not absolutely sure. I found it easier to check the blockchain site. All the addresses begin with bc1q.
It's hard to call that it's caused by a malware/hacker since you've mentioned that the funds are still there and it's more than a year.
There's a possibility that you've been unintentionally using a different wallet file during those times.

You can try to search your drive for any "wallets" or "electrum_data" folder
and see if there are files inside without any extension but with the wallet name that you've used or "default_wallet" / "wallet_1" if you didn't named it.
Since there are only 8 transactions, the size should be only around 20KB±, and will show base64 characters if your open it with a text editor or readable text if it's not encrypted.
newbie
Activity: 19
Merit: 4
March 21, 2023, 07:51:28 AM
#17
I opened 2 subsequent wallets from the original after all this started  (electrum wallet 1 and electrum wallet 2 from the main wallet) but haven't been able to do anything with them either. I've done all the suggestions on those wallets and get the same results. They show all the same info as the main wallet.
The options are you have the right wallet but you need to extend the gap limit as per nc50lc's instructions, you have the right seed phrase but are recovering the wrong wallet either via the wrong derivation path or a missing passphrase, you have the wrong seed phrase altogether, or your coins have been moved/stolen. Can you try to answer each of the following questions to help us narrow this down:

So am I correct in saying that your original wallet file, and the wallet file you recovered from your seed phrase, are identical, containing the same addresses? Do you have any other wallet files or seed phrases? Do you remember ever setting an additional passphrase or extending your seed phrase with custom words? Does your wallet show any transaction history - i.e. coins have come in and gone out, or is it just completely blank?

And what about the addresses which currently hold your coins? You are absolutely certain that your coins haven't been moved? You say these addresses which hold your coins came from an Electrum wallet - are you sure it was this wallet? And you are sure you saw them show up in your Electrum wallet whenever you initially received them? What character to these addresses start with?

When you restored your wallet from the seed phrase, on the screen where you type in you seed phrase but before you click next it should have said something like "Seed Type: XXX" or "BIP39". What does yours say?

1. Both wallets, original and restored, showing all the same addresses. I have a Trust wallet and a Blockchain wallet I opened at the advice of others on another forum. I have done no transactions on either wallet. I did not modify in any way the seed provided in the electrum wallet. There is no transaction history. The page is blank.

2. Since I opened the electrum wallet I have not conducted any transactions other than purchase coin. I don't know where these addresses came from. They appear when I click the "addresses" tab on the wallet. Honestly, it's been so long since I was in this wallet I don't remember if I ever saw a balance of more than "0". I think, early on, a balance did show but I'm not absolutely sure. I found it easier to check the blockchain site. All the addresses begin with bc1q.

3. When I did the restore the box said the seed type was "Electrum". I did not change it.

I just looked at my account history on the site where I bought all my coin. I've made 8 total transactions. The last was on 3/18/23 and the site had a note on this transaction saying the wallet needed verifying but the coins were delivered to my electrum address even though I did not verify the wallet. (This transaction is reflected on the blockchain site and Bitref as delivered to my Electrum address.) I will check with them to see if anything more needs to be done. Before that all my transactions were done between 4/21 and 8/21 and are checked off as completed.
legendary
Activity: 2268
Merit: 18509
March 21, 2023, 06:15:50 AM
#16
I opened 2 subsequent wallets from the original after all this started  (electrum wallet 1 and electrum wallet 2 from the main wallet) but haven't been able to do anything with them either. I've done all the suggestions on those wallets and get the same results. They show all the same info as the main wallet.
The options are you have the right wallet but you need to extend the gap limit as per nc50lc's instructions, you have the right seed phrase but are recovering the wrong wallet either via the wrong derivation path or a missing passphrase, you have the wrong seed phrase altogether, or your coins have been moved/stolen. Can you try to answer each of the following questions to help us narrow this down:

So am I correct in saying that your original wallet file, and the wallet file you recovered from your seed phrase, are identical, containing the same addresses? Do you have any other wallet files or seed phrases? Do you remember ever setting an additional passphrase or extending your seed phrase with custom words? Does your wallet show any transaction history - i.e. coins have come in and gone out, or is it just completely blank?

And what about the addresses which currently hold your coins? You are absolutely certain that your coins haven't been moved? You say these addresses which hold your coins came from an Electrum wallet - are you sure it was this wallet? And you are sure you saw them show up in your Electrum wallet whenever you initially received them? What character to these addresses start with?

When you restored your wallet from the seed phrase, on the screen where you type in you seed phrase but before you click next it should have said something like "Seed Type: XXX" or "BIP39". What does yours say?
legendary
Activity: 2394
Merit: 5531
Self-proclaimed Genius
March 21, 2023, 01:07:09 AM
#15
Nothing in addresses. Command returned "Traceback"
ismine() command isn't necessary if you've checked the addresses tab thoroughly.
Because it'll only check the current keypool which is as much as the addresses listed in your addresses tab.

If you want, you can generate more to check it you somehow used an address at a higher index. (it's highly-unlikely though)
To generate more, enter the command:
Code:
[wallet.create_new_address(False) for i in range(500)]
Then use ismine() command.
Note: You can replace "500" with the amount of address that you want to generate; re-enter the command but with "True" to generate change addresses.

-snip- Did wallet new/restore using seed phrase. No luck.
Have you extended your seed phrase by ticking "Extend this seed with custom words" when you created the wallet?
Because if so, you'll have to enter the exact same seed phrase extension (a.k.a Passphrase) to restore the correct wallet.
legendary
Activity: 1932
Merit: 1273
March 20, 2023, 10:07:17 PM
#14
Nothing in addresses. Command returned "Traceback"

Make sure you did not remove the single quote (' ').

Code:
ismine('xx')

Change only the xx to the address you have checked on Bitref or blockchain.com.



If you did not found the Console window, you can open it up with, on Electrum application, click View on the toolbar, then click "Show Console"
newbie
Activity: 19
Merit: 4
March 20, 2023, 03:43:05 PM
#13
I do not see my wallet address in the addresses list. (that's what I'm looking for, right?) There are 20 of them labeled "receiving" and 10 labeled "change".  I have gone through the 10 server nodes listed, all circles come up green and nothing changes.
If you don't see that address, it means that it doesn't belong to this wallet.
Are you sure that's the only wallet you generated on electrum? Didn't you generate multiple wallets?
Click on "File" at top of the window and check if you have any other wallet.

I opened 2 subsequent wallets from the original after all this started  (electrum wallet 1 and electrum wallet 2 from the main wallet) but haven't been able to do anything with them either. I've done all the suggestions on those wallets and get the same results. They show all the same info as the main wallet.
legendary
Activity: 2380
Merit: 5213
March 20, 2023, 02:49:36 PM
#12
I do not see my wallet address in the addresses list. (that's what I'm looking for, right?) There are 20 of them labeled "receiving" and 10 labeled "change".  I have gone through the 10 server nodes listed, all circles come up green and nothing changes.
If you don't see that address, it means that it doesn't belong to this wallet.
Are you sure that's the only wallet you generated on electrum? Didn't you generate multiple wallets?
Click on "File" at top of the window and check if you have any other wallet.
newbie
Activity: 19
Merit: 4
March 20, 2023, 02:20:57 PM
#11
Was advised on another forum I need to open a different wallet in order to "bridge" the two wallets and transfer funds from electrum to new wallet.
Do not do this! There is absolutely no need to send your coins to somewhere else. And how would they expect you to make that transfer if you cannot access your coins in the first place?

The BITREF site and Blockchain.com shows the coins are still in the wallet address I own.
So in that case your coins are perfectly safe and you haven't been hacked, there is just some local problem with your Electrum software which we need to fix.

When you open the original wallet or the wallet file you restored from your seed phrase, click on the "Addresses" tab. (Click View -> Show Addresses in the toolbar if you don't see the addresses tab). Do you see the addresses you expect to see, the ones you were looking up on blockchain.com? You've already said that the circle is green - try clicking on the green circle and then right clicking on a new server and selecting "Use as server" to rule out a problem with the server you are connecting to.

I do not see my wallet address in the addresses list. (that's what I'm looking for, right?) There are 20 of them labeled "receiving" and 10 labeled "change".  I have gone through the 10 server nodes listed, all circles come up green and nothing changes.
legendary
Activity: 2268
Merit: 18509
March 20, 2023, 12:15:01 PM
#10
Was advised on another forum I need to open a different wallet in order to "bridge" the two wallets and transfer funds from electrum to new wallet.
Do not do this! There is absolutely no need to send your coins to somewhere else. And how would they expect you to make that transfer if you cannot access your coins in the first place?

The BITREF site and Blockchain.com shows the coins are still in the wallet address I own.
So in that case your coins are perfectly safe and you haven't been hacked, there is just some local problem with your Electrum software which we need to fix.

When you open the original wallet or the wallet file you restored from your seed phrase, click on the "Addresses" tab. (Click View -> Show Addresses in the toolbar if you don't see the addresses tab). Do you see the addresses you expect to see, the ones you were looking up on blockchain.com? You've already said that the circle is green - try clicking on the green circle and then right clicking on a new server and selecting "Use as server" to rule out a problem with the server you are connecting to.
hero member
Activity: 504
Merit: 1065
Crypto Swap Exchange
March 20, 2023, 11:37:51 AM
#9

Sorry Omega, I'm not versed in this stuff. I thought I entered the command correctly but I didn't get the response expected. I think I'm wasting everyone's time here since I don't understand the instructions I'm being given. I don't know what I'm looking at and don't know what's supposed to happen. I'm worried I'll do something that will make the wallet permanently inaccessible.

Just don’t panic.

1. Secure your seed offline and in a safe place : with the seed backed up, nothing can happen to your BTC even if you delete Electrum from your computer.
If you don’t know how to do it, click on the lock at the bottom right in your Electrum (see screenshot under my message). Write your 12 words and hide the paper as much as possible. This seed, as you probably already know, is the key of your BTC wallet.



2. Download Electrum from their official website (if you want you can verify the signature of the file to be sure it is an original one, but if you don’t know how do it, you could skip this step)

3. Open your new Electrum freshly downloaded

4. Create a new wallet > Standard wallet > I already own a seed and you write your seed previously backed up there (this step must be done offline preferably)



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