Topic: Can´t deposit coins on Bittrex, Error Generating Address - page 2. (Read 1151 times)
I have the same problem. I established a new account and completed enhanced verification. Even today, my account shows as "enabled" and "Enhanced Verified". However, I cannot generate any addresses for coin transfers. Sent a support request 10 days ago. I sent a second support request after the first day and a third request after the second day. I received a message from the support team that they consolidated my three requests into one, then I was temporarily banned from the site. I guess they don't appreciate persistence. I have since been allowed access to the site, but continue to experience the same issue when trying to generate a wallet address. Following.
Hi Insula,
I am also from the Netherlands.
Don't be happy they allowed you to deposit your funds. You can deposit your funds to anyone you walk into on the streets. For instance Nigerian scammers, they also allow you to deposit your funds to their account.
Be happy when you are allowed to withdraw your funds when you need or want to.
I used to be able to withdraw funds, but some time ago Bittrex changed their policy without any notice upfront.
Check my thread https://bitcointalksearch.org/topic/bittrex-holding-funds-for-over-50-days-now-no-support-scam-2627675
Been waiting over 50 days now to withdraw funds worth some thousands of dollars.
I am also from the Netherlands.
Don't be happy they allowed you to deposit your funds. You can deposit your funds to anyone you walk into on the streets. For instance Nigerian scammers, they also allow you to deposit your funds to their account.
Be happy when you are allowed to withdraw your funds when you need or want to.
I used to be able to withdraw funds, but some time ago Bittrex changed their policy without any notice upfront.
Check my thread https://bitcointalksearch.org/topic/bittrex-holding-funds-for-over-50-days-now-no-support-scam-2627675
Been waiting over 50 days now to withdraw funds worth some thousands of dollars.
I am having the same issue. I had it yesterday and thought it will be fixed but still it has not been fixed.
It's so frustrating
It's so frustrating
Nice! congratulations 
So it seems that it's an internal issue they have to solve manually. Can you maybe share how you formulated your ticket? Title, text, included files? It might help us to get a response back as well
So it seems that it's an internal issue they have to solve manually. Can you maybe share how you formulated your ticket? Title, text, included files? It might help us to get a response back as well
Hi,
Today the bittrex support solved this issue, now i'm able to create a new wallet's addresses and also they verified my account.
Today the bittrex support solved this issue, now i'm able to create a new wallet's addresses and also they verified my account.
Nice, thnx for sharing Nsync Good to see they do respond to some tickets...
We´ll be waiting in a burning desire for their response on the problem of not being able to generate a new deposit address, hope they hit back to u soon
Good to see they do respond to some tickets... We´ll be waiting in a burning desire for their response on the problem of not being able to generate a new deposit address, hope they hit back to u soon
I have the same issue since 5 days ago and i contacted the support and this was their reply
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Hi
Please check https://www.bittrex.com/status for the status of a wallet. Once the wallet is back online, if you are still having any issues please reply to this email and let us know.
Wallet maintenance implies one of several possible things could be happening:
There could be a possible fork on the block chain. In order to protect funds, we have disabled the wallet until a consensus has been made on which chain is the proper chain.
The wallet has been updated by the developer and the exchange is in the process of implementing the wallet update.
The wallet daemon on our server has hung or crashed.
The wallet is sending orphan transactions or having an issue that requires the developer to work with us on resolving.
There are other scenarios that cause a wallet to be disabled. In general, the wallet is disabled to prevent users attempting to deposit or withdraw to a wallet that may not be functioning properly. We are always actively working to bring wallets in maintenance back online as quickly as possible.
I deposited coins while the market was offline, will they be credited?
As long as your deposit was on the proper block chain and it's transaction id can be found on the official explorer your coins should credit when the wallet is turned back on.
Can I trade when a wallet is disabled?
In most cases you can continue trading if wallet is disabled. If there is an issue that would cause trading concerns, we would turn off the market.
Best Regards,
Bittrex Support Team @ Bittrex
Follow us on Twitter @ https[Suspicious link removed]xchange
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The problem didn't solved yet and i can't still able to create any new address i just only can buy and sell, so i replied to them again and waiting now their answer
i'll attach their answer as soon as i get it
---------------------------------------------------------------------------
Hi
Please check https://www.bittrex.com/status for the status of a wallet. Once the wallet is back online, if you are still having any issues please reply to this email and let us know.
Wallet maintenance implies one of several possible things could be happening:
There could be a possible fork on the block chain. In order to protect funds, we have disabled the wallet until a consensus has been made on which chain is the proper chain.
The wallet has been updated by the developer and the exchange is in the process of implementing the wallet update.
The wallet daemon on our server has hung or crashed.
The wallet is sending orphan transactions or having an issue that requires the developer to work with us on resolving.
There are other scenarios that cause a wallet to be disabled. In general, the wallet is disabled to prevent users attempting to deposit or withdraw to a wallet that may not be functioning properly. We are always actively working to bring wallets in maintenance back online as quickly as possible.
I deposited coins while the market was offline, will they be credited?
As long as your deposit was on the proper block chain and it's transaction id can be found on the official explorer your coins should credit when the wallet is turned back on.
Can I trade when a wallet is disabled?
In most cases you can continue trading if wallet is disabled. If there is an issue that would cause trading concerns, we would turn off the market.
Best Regards,
Bittrex Support Team @ Bittrex
Follow us on Twitter @ https[Suspicious link removed]xchange
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The problem didn't solved yet and i can't still able to create any new address i just only can buy and sell, so i replied to them again and waiting now their answer
i'll attach their answer as soon as i get it
Ya i made a ticket but so far no response.. If there is any progress from their side I let u guys know
Hi there,
For the past few weeks i try to resolve a problem with Bittrex but nothing seems to work. So I hope you guys can help me out.
I would like to buy some Lunyr (LUN) and since the only platform trading this coin is Bittrex i opened up an account. I verified my passport (Dutch, also living in the Netherlands), address and everything else they asked for. But when i try to deposit coins (Wallets > +IconNextToCoin > NewAddress) i get the following error:
Error Generating Address
There was an error generating your deposit address. Please try again. Error:ACCOUNT_NOT_VERIFIED
It seems pretty straightforward right? Account not verified.. but as i go to Enhanced Verification it clearly states: Your application for an enhanced account has been approved. With a big thumps up next to it. But as i go back to (Basic verification > Basic Information) is states:
NO PUBLIC RECORD MATCH
We could not match your information to our public record providers. To complete the verification process, you must apply for an enhanced account.
Which doesn't make sense, i already enhanced my account right? Seems like i'm in some sorta loophole..
So with this issue i tried to contact Bittrex customer service but they are of course crazy busy and don't respond.
Any help, tips or information will be highly appreciated because at this point i really don't know what to do anymore
Have you tried to contact the support team? For the past few weeks i try to resolve a problem with Bittrex but nothing seems to work. So I hope you guys can help me out.
I would like to buy some Lunyr (LUN) and since the only platform trading this coin is Bittrex i opened up an account. I verified my passport (Dutch, also living in the Netherlands), address and everything else they asked for. But when i try to deposit coins (Wallets > +IconNextToCoin > NewAddress) i get the following error:
Error Generating Address
There was an error generating your deposit address. Please try again. Error:ACCOUNT_NOT_VERIFIED
It seems pretty straightforward right? Account not verified.. but as i go to Enhanced Verification it clearly states: Your application for an enhanced account has been approved. With a big thumps up next to it. But as i go back to (Basic verification > Basic Information) is states:
NO PUBLIC RECORD MATCH
We could not match your information to our public record providers. To complete the verification process, you must apply for an enhanced account.
Which doesn't make sense, i already enhanced my account right? Seems like i'm in some sorta loophole..
So with this issue i tried to contact Bittrex customer service but they are of course crazy busy and don't respond.
Any help, tips or information will be highly appreciated because at this point i really don't know what to do anymore
But, if i buy XRP, or any coin i dont have a wallet for, on Bittrex, what happens?
Is it safe?
Can i just make a wallet for it/generate address later, when its possible?
Is it safe?
Can i just make a wallet for it/generate address later, when its possible?
go to bittrex slack. u will find help there
Did anyone solved this problem?
I am having the same problem, bloody hell ! this been going on 3 days? when are they going to fix it ?
may was in disorder for a while because there could have been a lot of transactions. just wait until the network the system smoothly even though it took a long time.
It's because Bittrex is dogshit. That's why. Having the same problem. Can't create any new addresses, despite being verified.
I have money in BTC, and a wallet for BTC, created an address for it. This "error" came after.
But what now, if i buy XRP on Bittrex and dont make a wallet for it first?
Do i lose the coins somehow? Is it safe?
Bcs due to "Error:ACCOUNT_NOT_VERIFIED", i cant create a wallet/address in there, but its still allowing me to buy.
Hopefully they fix it soon, and i hope to at least be able to trade with what i already have in there until.
But what now, if i buy XRP on Bittrex and dont make a wallet for it first?
Do i lose the coins somehow? Is it safe?
Bcs due to "Error:ACCOUNT_NOT_VERIFIED", i cant create a wallet/address in there, but its still allowing me to buy.
Hopefully they fix it soon, and i hope to at least be able to trade with what i already have in there until.
since bittrex requires an account to be verified, many bugs are found. but you can buy lunyr in other exchanges, you can buy lunyr in liqui and hitbtc. you can see the lunyr market here https://coinmarketcap.com/currencies/lunyr/#markets
I´m not familiar with bittrex all that much but it doesn't seem wise to me to buy coins with money you don't have on your account.
As for me, i moved my ass over to:
binance.com
It´s pretty much the same as Bittrex, with lots of coins to trade, but without all the hassle over ID-verification.
If Bittrex solves the issue i might go back there but who knows how long that will take, days/weeks/months!? With the bugs in the system and the shortcomings in their support i'm not even sure if i wanna go back there, they lost a lot of my confidence to be honest...
But if Bittrex ever responds or/and resolves our issue i'll let you guys know ^_^
As for me, i moved my ass over to:
binance.com
It´s pretty much the same as Bittrex, with lots of coins to trade, but without all the hassle over ID-verification.
If Bittrex solves the issue i might go back there but who knows how long that will take, days/weeks/months!? With the bugs in the system and the shortcomings in their support i'm not even sure if i wanna go back there, they lost a lot of my confidence to be honest...
But if Bittrex ever responds or/and resolves our issue i'll let you guys know ^_^
Same here. Cant open any new wallets, although i could before. But seems like i can buy and sell.
So a quick question.
What happens if i buy some coins on Bittrex, but dont open a wallet(generate address) first?
If its safe, id do it until they fix this error.
So a quick question.
What happens if i buy some coins on Bittrex, but dont open a wallet(generate address) first?
If its safe, id do it until they fix this error.
Having the same problem tonight. I can generate a BTC address and have successfully deposited in the past. But it won't let me generate one for LTC deposits. I get that exact same error message.
It seems like it is happening to me from today. Registered on bittrex months ago and already made depos and withdraws a lot. I hope they will fix the issue in a short time, actually i'm quite surprised as they are usually precise on telling you about issues occurring on the platform.
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