Can't get into Yobit account, HELP - page 2.

saiha

hero member

Activity: 840

Merit: 501

Strength in Numbers

That's why I'm not enabling a 2nd factor authentications.

Quote from: jacee on May 01, 2016, 09:48:04 PM

Uuh, try sendin an email support to yobit. Tell them that you lost access of the 2FA .
It's important that you use the email you used in Yobit.

This is the best thing to do. And wait for their reply. I hope support of yobit will help you regarding your concern.

SebastianJu

legendary

Activity: 2674

Merit: 1083

Legendary Escrow Service - Tip Jar in Profile

Quote from: bitbaby on May 01, 2016, 10:00:44 PM

When you enable 2fa to any site, you're presented with a key which when entered into an Authenticator app generates 2fa code every 5-10 seconds, did you save that key anywhere?? If you did then you need to re-enter that into your new phone's authenticator app and it will start generating the code. If not, then only Yobit support can help you remove 2fa from your account and they will do it after making sure that you're the original owner of the account.

That's something pretty important. I did not do this from the start too so I had to do it afterwards. Which meant disabling and enabling all 2fa on all exchanges and services where I use 2FA. And saving the code that could recreate the 2FA on my phone. Some services doesn't even show the code, it is hidden in the OCR then. You can read it with a ocr app that shows the contents.

If you did not do this then disable and enable on all sites. There are services that DO NOT set 2FA back when you lost it. You could be a hacker...

bitbaby

hero member

Activity: 812

Merit: 1000

When you enable 2fa to any site, you're presented with a key which when entered into an Authenticator app generates 2fa code every 5-10 seconds, did you save that key anywhere?? If you did then you need to re-enter that into your new phone's authenticator app and it will start generating the code. If not, then only Yobit support can help you remove 2fa from your account and they will do it after making sure that you're the original owner of the account.

jacee

legendary

Activity: 1302

Merit: 1025

Uuh, try sendin an email support to yobit. Tell them that you lost access of the 2FA .
It's important that you use the email you used in Yobit.

mikehersh2

sr. member

Activity: 462

Merit: 273

On Yobit, I had my 2fa security set up, so i have to put in the google authentication code to get into my account. I recently got a new phone, so when i went to the authenticator app, it wasn't set up with yobit. The only way to access it is to get into my yobit account. Any suggestions as to how to get into the account? Thanks

Topic: Can't get into Yobit account, HELP - page 2. (Read 1751 times)