I have also faced a similar problems and unfortunately, this is not only bug/lag. The blackjack table doesn't work with worldwide blackjack rules. For example, after getting bust the dealer doesn't take new card, or sometimes after splitting the Aces, the hit or stand options don't appear(So I have lost the game session).
Smartphone device? on my side, there is no problem at all when playing other game. You need to click a new "Deal" again to play another game for blackjack. Splitting card also normal for me, I used laptop so I believe the problem you are using a smartphone device.
Yes, I use an Android device and the same issues repeat on each game session. Long story short, the games have design and "smoothness" problems, the splitting issue is very annoying. I have more than 10 years of Blackjack experience but unless specified there is no such rule to stand on both split Aces.
Btw, this is just criticism for opening a new door to improvement, I enjoy playing the other games on Casineos.
I have also faced a similar problems and unfortunately, this is not only bug/lag. The blackjack table doesn't work with worldwide blackjack rules. For example, after getting bust the dealer doesn't take new card, or sometimes after splitting the Aces, the hit or stand options don't appear(So I have lost the game session).
Do you mean that say that once you get bust then the dealer does not take any cards? If so, isn't it common thing on blackjack when player are getting bust then dealer do nothing? Afaik it is the common rule, at least I experience the same thing on Stake. Once I get bust, dealer do nothing and it will turn into next new game. About splitting cards, all buttons are there as you can see here
http://prntscr.com/t8dqyx Probably you need to explain more details about your issues with screenshot or even video. In case of splitting Aces, there is indeed blackjack rules that does not allow you to get other cards after splitting. In other words, you will get one extra card after split for each ace. So it is reasonable if you cant see the hit or stand button after splitting aces.
I agree with the first part but the last rule is not correct. If you go to check the Evolution live gaming Blackjack tables, there are even triple or quadruple options after splitting aces. The same is true for Netent casino, no idea which provider the Casineos use.