Please consider using no KYC instant exchange like eXch.cx next time.
Off-topic quickly, but I just checked them out and they have a very limited offering and I've never heard of them before, so I kind of wonder if they have an established reputation.
Unfortunately, there have been problems with them before
I didn't click through those links, but many scam accusations that are made here are never followed up on by the OP of the thread. But even if that isn't the case in any of those links, I have to think that they prove beyond a doubt that Changenow is a scam service, i.e., that every scam accusation is probably outnumbered by more than a few satisfied customers that you never hear from.
But I could be wrong--and I also didn't know these instant exchanges (or at least Changenow) reviews the provenance of the coins you send them. Jesus.