Topic: Chatbox on poloniex - page 3. (Read 2058 times)
I think they closed as of now there chatbox just to improve there support because it's nit useless there chatbox just to spam so it's a nice way that they closed it
They did say the situation should improve withing a few weeks and this info was published on June 7. So I guess we should start seeing some kind of result and faster ticket resolving with a week or so.
To the best of my knowledge, nothing is working on poloniex apart from the trading, deposit and withdrawal functions.
My support ticket have been in the status of being process for the past 3 months and i have sent several update without any response from them.
They did say the situation should improve withing a few weeks and this info was published on June 7. So I guess we should start seeing some kind of result and faster ticket resolving with a week or so.
You are not the only person having this problem; it is not a problem because poloniex did it deliberately in order to increase the chances of their support department.
Read - https://poloniex.com/press-releases/2017.05.16-Industry-growth-and-its-effect-on-Poloniex/
Read - https://poloniex.com/press-releases/2017.05.16-Industry-growth-and-its-effect-on-Poloniex/
Please help me.
Is it just me who does not see any chatbox in poloniex?
Previously I ever chat there, whether there something wrong with me or is there a setting that I need to fix?
Thank you.
Is it just me who does not see any chatbox in poloniex?
Previously I ever chat there, whether there something wrong with me or is there a setting that I need to fix?
Thank you.
No need to fix anything Trollbox in poloniex has been removed from poloniex now.
If yous are having issues with poloniex and send your tickets to support team.
Please help me.
Is it just me who does not see any chatbox in poloniex?
Previously I ever chat there, whether there something wrong with me or is there a setting that I need to fix?
Thank you.
Just read the update they have on their homepageIs it just me who does not see any chatbox in poloniex?
Previously I ever chat there, whether there something wrong with me or is there a setting that I need to fix?
Thank you.
Quote
To meet the increasing demands on support staff, the Trollbox has been disabled indefinitely and moderators have been reallocated to assist in support.Posted by OldManKidd at 2017-06-07 06:10:17
Number of support tickets and pending verification have piled up there so they have moved their support staff from trollbox to answer all those queries.
in early june, chatbox service in poloniex close
because all moderator busy to reply sending ticket support poloniex member
because all moderator busy to reply sending ticket support poloniex member
Chatbox as known as Trollbox in poloniex has been removed from poloniex for a "long" time now.
I say long because many users are having issues with poloniex and so the moderators there have been transferred to support team to respond tickets "faster"
So in essence, the poloniex chatbox has been closed so poloniex can respond to the complaints that go in their trollbox support ticket quickly?I say long because many users are having issues with poloniex and so the moderators there have been transferred to support team to respond tickets "faster"
You get this information from where and from whom? Do you know someone poloniex moderator, can you share it for me?
Because I also have a withdrawal problem there and I do not get any response from poloniex on my trollbox ticket.
Please help me.
Is it just me who does not see any chatbox in poloniex?
Previously I ever chat there, whether there something wrong with me or is there a setting that I need to fix?
Thank you.
Is it just me who does not see any chatbox in poloniex?
Previously I ever chat there, whether there something wrong with me or is there a setting that I need to fix?
Thank you.
Chatbox as known as Trollbox in poloniex has been removed from poloniex for a "long" time now.
I say long because many users are having issues with poloniex and so the moderators there have been transferred to support team to respond tickets "faster"
Please help me.
Is it just me who does not see any chatbox in poloniex?
Previously I ever chat there, whether there something wrong with me or is there a setting that I need to fix?
Thank you.
Is it just me who does not see any chatbox in poloniex?
Previously I ever chat there, whether there something wrong with me or is there a setting that I need to fix?
Thank you.
in early june, chatbox service in poloniex close
because all moderator busy to reply sending ticket support poloniex member
Please help me.
Is it just me who does not see any chatbox in poloniex?
Previously I ever chat there, whether there something wrong with me or is there a setting that I need to fix?
Thank you.
Is it just me who does not see any chatbox in poloniex?
Previously I ever chat there, whether there something wrong with me or is there a setting that I need to fix?
Thank you.
Jump to: