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Topic: Claiming Bitcoin Cash and Gold On New Computer and Nano Ledger S? - page 2. (Read 16172 times)

legendary
Activity: 3234
Merit: 5637
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You can use Ledger Bitcoin App in Chrome until the same app is supported by Ledger or Chrome. In order to update new firmware 1.5.5 on Ledger it is necessary to remove all apps from Ledger Nano S, and after that you will add them back by using Ledger Live.

Seed words are only backup in case something goes wrong, so it is important that you have them - but they are not necessary to make firmware update. Everything is very simple, but for some reason you make all complicated for yourself.

2. uninstall all apps from your device... update firmware to 1.5.5, install Bitcoin, install Bitcoin Cash, install Bitcoin Gold (optionally install waves)

Use this advice from HCP, It is very easy and you just need to follow the instructions from Ledger Live&Ledger Nano S. If you need extra help visit this link, there you can see text&video tutorial : https://support.ledger.com/hc/en-us/articles/360002731113
HCP
legendary
Activity: 2086
Merit: 4361
HCP, one other question before I do this and will post back.  But as of now, you cannot use the ledger wallet chrome anymore?  Or you could still use it?
As far as I'm aware... the Chrome app still "works"... but can be unreliable with things like countervalue (ie. USD values) not working correctly... long sync times etc.


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Also if i remove waves and bitcoin wallet and cannot install bitcoin, bitcoin cash and bitcoin gold wallet... do i even have the option to send the bitcoin in my ledger live to somewhere else or its not possible because i removed the bitcoin wallet?
No. If you do not have the appropriate "coinapp" installed on the device, you will be unable to sign any transactions for that particular coin... so you will be unable to send any of those coins anywhere until such time as you can install the coinapp.


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So if someone say did not have their 24 word seed at that moment after removing the bitcoin app from ledger live... they are screwed?  But if you could use still the ledger wallet on chrome then its still fine?
Why would they be screwed? Huh Simply removing the bitcoin app from the device does not destroy coins or render the device inoperable etc... You can simply "reinstall" the coinapp on the device via "Manager" without the 24 word recovery phrase and everything will still function as normal.

The issue is with updating the firmware... and even then, you don't need the 24 word recovery phrase to complete the firmware update. It is just recommended to have access to the 24 word recovery phrase in case something goes wrong when updating the firmware and you have to completely reset the device.

In the vast majority of cases, the firmware update will complete without incident and you won't need to use the restore the device at all.
full member
Activity: 1750
Merit: 186
HCP, one other question before I do this and will post back.  But as of now, you cannot use the ledger wallet chrome anymore?  Or you could still use it?


Also if i remove waves and bitcoin wallet and cannot install bitcoin, bitcoin cash and bitcoin gold wallet... do i even have the option to send the bitcoin in my ledger live to somewhere else or its not possible because i removed the bitcoin wallet?



So if someone say did not have their 24 word seed at that moment after removing the bitcoin app from ledger live... they are screwed?  But if you could use still the ledger wallet on chrome then its still fine?
full member
Activity: 1750
Merit: 186
HCP thanks.  I will get back to you on this.  I have to find the 24 word phrase as i have it hidden somewhere and have to look.
HCP
legendary
Activity: 2086
Merit: 4361
Okay so the 3rd option of just updating the firmware to 1.5.5 and then trying to download bitcoin cash and gold wallet isn't an option?
Most likely not... because:

a. You'll more than likely need to uninstall all the apps so the "updater" can be loaded onto the device
and
b. After you update to firmware 1.5.5... BCH app and BTG app available in "Manager" will be at 1.3.8, but the BTC app already on your device will be < v1.3.2... BCH and BTG apps rely on the BTC app. You will get an error when you try to install higher version BCH and BTG telling you that you need to update BTC app first.

So, like I said... you have two options.
full member
Activity: 1750
Merit: 186
HCP thanks.  So that means that you also had to uninstall bitcoin and the other versions because you had the same issue too?  So wouldn't mean everyone would have this same issue?  I mean how could you NOT have this issue then?


Okay so the 3rd option of just updating the firmware to 1.5.5 and then trying to download bitcoin cash and gold wallet isn't an option?
HCP
legendary
Activity: 2086
Merit: 4361
You don't get updates that the coinapp versions have updated... you only get notifications that Ledger Live version can be updated and that the firmware version can be updated.

At this point you can:

1. uninstall all apps from your device... install Bitcoin, install Bitcoin Cash, install Bitcoin Gold (optionally install Waves, it isn't required for claiming BCH and BTG)

or

2. uninstall all apps from your device... update firmware to 1.5.5, install Bitcoin, install Bitcoin Cash, install Bitcoin Gold (optionally install waves)


With either option, you should be able to get BCH and BTG
full member
Activity: 1750
Merit: 186
I went to bitcoin on the ledger nano... click the about... it shows version 1.3.1.


So based on that... you recommend me updating the firmware 1.5.5 first while the nano ledger is plugged inside my laptop?


OR


Just uninstall waves and then bitcoin wallet and then reinstall bitcoin, then waves, then bitcoin cash and gold and if there is issue, update to firmware 1.5.5?




Also im curious but even if you use your nano ledger s everyday, do you even get an update for when bitcoin wallet version updates?  Example it doesn't alert you when there is a new update right?  So wouldn't that mean the issue im having... almost everyone will be having this issue?  Or its because i did not update ledger live and the firmware for a while?  But if someone uses the nano ledger every other day and updates whatever is necessary that is showing on the nano ledger whether its ledger live or the firmware, they would never have this issue?


Did you ever have this message i have HCP?  And curious how often you use your nano ledger s?  By that i mean just plugging it into to your computer and not doing transactions.


Because if any of this is the case, then i guess its best to just plug the nano ledger s and open ledger live every other day etc so i won't have an issue like this?


HCP
legendary
Activity: 2086
Merit: 4361
1.  Hi there.  I have the 24 word phrase put somewhere at the moment and will look for it in a bit.  I wrote the 24 word phrase a while back when i first got it.  I never did test the 24 word phrase so to speak.  But i did make sure i looked carefully at all the word before writing each one extremely carefully.  There was an app i recalled in the app where you could test your 24 word phrase that you mentioned not long ago.  But i cannot do this now right since i cant install anything?
It's called "Recovery Check"... you should be able to install that regardless of what else you have installed on the device... although, it might be a Firmware 1.5.5 feature.


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2.  Okay so when i remove waves and bitcoin wallet from the ledger, it will still show the amount of btc i have there and the balance of it right?  When i uninstall bitcoin, will i see the accounts (1) bitcoin under it there or not?  I just don't want any surprises as a little thing like that would freak me out.
It won't change anything in Ledger Live


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3.  I see new version of bitcoin to install is 1.3.2.  So there is no way to know what version im using now right?  Okay so because i didn't bother installing any new apps the last few months and didn't do any update to the ledger live until today, this is the reason im having this issue?  Thus say you haven't touched it for 2 months.  Then you notice you could update ledger live and do it.  You will have issues like this?  But say you are someone who use it almost every other day etc, then there would be no issue since you would update ledger live when necessary?  Or that wouldn't even work because when bitcoin app updates to like 1.4 or 1.5, you wouldn't know about it and everyone eventually have the same exact issue here?
To know what version you are using... on the device, open the bitcoin app, and then scroll to "about" and select that. It'll show you the version currently installed.

If you only see 1.3.2 in Ledger Live... then you'll most likely need to update to Firmware 1.5.5. to see Bitcoin 1.3.8.


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May i ask what firmware you are using now?  Are you using 1.4.2 or 1.5.5?  I just want to make sure i do the same thing as you.
1.5.5
full member
Activity: 1750
Merit: 186
Then it shows the release note and says your 24 word phrase is not required but make sure its within reason as a precaution.
I do not have the 24 word phrase with me at the moment.  So i should not do this right now?
Up to you... it *shouldn't* wipe the device... but as they say, if something does go wrong, and you end up having to completely wipe/reset the Nano, then you'll need the 24 words to restore the device.


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Or do I just do what you say and uninstall all the apps first?  You say uninstall bitcoin last.  I only have waves and bitcoin wallet i believe?  How do i know which wallet i have in it?  Because when i scroll through it, there is waves, bitcoin, settings and it goes back to waves.  So i only have 2 right?
If you only see Bitcoin and Waves listed on the device... they are they only coin apps you have installed.


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And when i uninstall waves and then bitcoin, then install bitcoin, bitcoin cash and bitcoin gold right?  Then install waves since im planning to use it later on?
Yes


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There is nothing that can go wrong when i uninstall waves and bitcoin right?  
No.


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When i uninstall bitcoin, that mean the ledger live will show i have no bitcoin there in the portfolio or accounts right?  But once i download bitcoin wallet right afterwards from manager, it should be there?  Or i download it and then press plus and create account so it look like how it does now?
No... that's not how it works... once an account is "imported" into Ledger Live, it stays there until you remove it... it makes no difference what apps you have installed on the device itself.

When you add the coinapps to the Nano, it won't automatically accounts into Ledger Live... you will need to click the "+" to add accounts, then select which ones you want to add to Ledger Live.


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But if i can't install bitcoin 1.3 etc after all of this, then install the firmware to 1.5.5 right?  Which firmware are you using now?  Do you know why in the world i have this issue where i cannot install bitcoin cash or bitcoin gold etc?  I mean i just updated ledger live now... why doesn't that solve the issue?  
Because you don't have the latest Bitcoin app on the device... it isn't that you need Bitcoin installed... you need the LATEST bitcoin app installed.



1.  Hi there.  I have the 24 word phrase put somewhere at the moment and will look for it in a bit.  I wrote the 24 word phrase a while back when i first got it.  I never did test the 24 word phrase so to speak.  But i did make sure i looked carefully at all the word before writing each one extremely carefully.  There was an app i recalled in the app where you could test your 24 word phrase that you mentioned not long ago.  But i cannot do this now right since i cant install anything?


Okay thanks yes waves and bitcoin is only what i see on the device.


2.  Okay so when i remove waves and bitcoin wallet from the ledger, it will still show the amount of btc i have there and the balance of it right?  When i uninstall bitcoin, will i see the accounts (1) bitcoin under it there or not?  I just don't want any surprises as a little thing like that would freak me out.


3.  I see new version of bitcoin to install is 1.3.2.  So there is no way to know what version im using now right?  Okay so because i didn't bother installing any new apps the last few months and didn't do any update to the ledger live until today, this is the reason im having this issue?  Thus say you haven't touched it for 2 months.  Then you notice you could update ledger live and do it.  You will have issues like this?  But say you are someone who use it almost every other day etc, then there would be no issue since you would update ledger live when necessary?  Or that wouldn't even work because when bitcoin app updates to like 1.4 or 1.5, you wouldn't know about it and everyone eventually have the same exact issue here?



May i ask what firmware you are using now?  Are you using 1.4.2 or 1.5.5?  I just want to make sure i do the same thing as you.
HCP
legendary
Activity: 2086
Merit: 4361
Then it shows the release note and says your 24 word phrase is not required but make sure its within reason as a precaution.
I do not have the 24 word phrase with me at the moment.  So i should not do this right now?
Up to you... it *shouldn't* wipe the device... but as they say, if something does go wrong, and you end up having to completely wipe/reset the Nano, then you'll need the 24 words to restore the device.


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Or do I just do what you say and uninstall all the apps first?  You say uninstall bitcoin last.  I only have waves and bitcoin wallet i believe?  How do i know which wallet i have in it?  Because when i scroll through it, there is waves, bitcoin, settings and it goes back to waves.  So i only have 2 right?
If you only see Bitcoin and Waves listed on the device... they are they only coin apps you have installed.


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And when i uninstall waves and then bitcoin, then install bitcoin, bitcoin cash and bitcoin gold right?  Then install waves since im planning to use it later on?
Yes


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There is nothing that can go wrong when i uninstall waves and bitcoin right? 
No.


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When i uninstall bitcoin, that mean the ledger live will show i have no bitcoin there in the portfolio or accounts right?  But once i download bitcoin wallet right afterwards from manager, it should be there?  Or i download it and then press plus and create account so it look like how it does now?
No... that's not how it works... once an account is "imported" into Ledger Live, it stays there until you remove it... it makes no difference what apps you have installed on the device itself.

When you add the coinapps to the Nano, it won't automatically accounts into Ledger Live... you will need to click the "+" to add accounts, then select which ones you want to add to Ledger Live.


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But if i can't install bitcoin 1.3 etc after all of this, then install the firmware to 1.5.5 right?  Which firmware are you using now?  Do you know why in the world i have this issue where i cannot install bitcoin cash or bitcoin gold etc?  I mean i just updated ledger live now... why doesn't that solve the issue? 
Because you don't have the latest Bitcoin app on the device... it isn't that you need Bitcoin installed... you need the LATEST bitcoin app installed.
full member
Activity: 1750
Merit: 186
Hey hcp thanks for the reply.  Okay will make sure i edit my replies now as oppose to making more replies as its confusing.


Okay i tried to install bitcoin gold right now without updating firmware and i get that same message.  When i tried to click on update firmware to 1.5.5, it give me message please uninstall all apps to make room for the update.  Uninstalling does not affect your crypto assets.


Then it shows the release note and says your 24 word phrase is not required but make sure its within reason as a precaution.


I do not have the 24 word phrase with me at the moment.  So i should not do this right now?


Or do I just do what you say and uninstall all the apps first?  You say uninstall bitcoin last.  I only have waves and bitcoin wallet i believe?  How do i know which wallet i have in it?  Because when i scroll through it, there is waves, bitcoin, settings and it goes back to waves.  So i only have 2 right?  So uninstall waves and then bitcoin?  So even though i installed bitcoin, bitcoin cash and bitcoin gold in that google chrome bitcoin ledger a while back that has nothing to do with ledger live right?


And when i uninstall waves and then bitcoin, then install bitcoin, bitcoin cash and bitcoin gold right?  Then install waves since im planning to use it later on?


There is nothing that can go wrong when i uninstall waves and bitcoin right?  When i uninstall bitcoin, that mean the ledger live will show i have no bitcoin there in the portfolio or accounts right?  But once i download bitcoin wallet right afterwards from manager, it should be there?  Or i download it and then press plus and create account so it look like how it does now?


But if i can't install bitcoin 1.3 etc after all of this, then install the firmware to 1.5.5 right?  Which firmware are you using now?  Do you know why in the world i have this issue where i cannot install bitcoin cash or bitcoin gold etc?  I mean i just updated ledger live now... why doesn't that solve the issue?  



Also before i attempt any of this, i should make sure i have my 24 word phrase with me at the moment just in case right?  What im worried about is some firmware update that gets frozen and this happened last time and i freaked out.
HCP
legendary
Activity: 2086
Merit: 4361
Ok... first of all... LEARN TO USE THE EDIT BUTTON FFS!!?! Stop multiposting... it is VERY annoying and actually against the rules... If you think of new questions, and nobody has posted after you... simply edit your post and put ALL the questions together in ONE post...  Angry


So that is legacy.  But do you know why the other person thought it might be segwit?
Because Electrum supports both... so they were checking.



1.  Download Electron cash ... make sure its the legit one
Yes


Actually from the steps i listed, first install bitcoin cash and gold first in my ledger first before installing electron cash right?  Then the bitcoin gold thing?  That way it would be much faster?
You will need to:

1. Install Bitcoin, Bitcoin Cash and Bitcoin Gold "apps" on your Ledger device
2. Create BCH and BTG accounts on Ledger Live and get BCH and BTG addresses.
2. Install Electron Cash, create wallet using 12 word seed, send Bitcoin Cash to Bitcoin Cash address from Ledger
3. Install ElectrumG, create wallet using 12 word seed, send Bitcoin Gold to Bitcoin Gold address from Ledger

You are DONE. It's not that complicated... or "dangerous" Roll Eyes


Tried to install bitcoin gold app first from Manager.
Message shows bitcoin and eth apps required.  Install the latest bitcoin and eth apps first.
I already have btc app installed.  So i then tried to install btc app and it says i already have it...
So i need to install ETH app even though i don't have eth?
No, it's an incorrect message... you DON'T need ETH... but you DO need the most up-to-date BTC app (version 1.3.8 when this was writtent)... chances are you have an old version installed on the device. Simply, uninstall ALL the apps from the device (you'll need to uninstall Bitcoin LAST)... Then, install Bitcoin (should be 1.3.Cool, then install Bitcoin Cash (1.3.Cool, then install Bitcoin Gold (1.3.Cool.


Okay i just clicked on update ledger live as i saw this.  It did updated.  Firmware version shows 1.4.2.  But next to it shows firmware version 1.5.5 is available.  Do i update the firmware first before downloading the bitcoin gold and cash wallets?
You should be able to stay with firmware 1.4.2 I think... however, if you have issues installing BTC, BCH and BTG apps, then update the firmware to 1.5.5.
full member
Activity: 1750
Merit: 186
Okay i just clicked on update ledger live as i saw this.  It did updated.  Firmware version shows 1.4.2.  But next to it shows firmware version 1.5.5 is available.  Do i update the firmware first before downloading the bitcoin gold and cash wallets?
full member
Activity: 1750
Merit: 186
Tried to install bitcoin gold app first from Manager.


Message shows bitcoin and eth apps required.  Install the latest bitcoin and eth apps first.



I already have btc app installed.  So i then tried to install btc app and it says i already have it...



So i need to install ETH app even though i don't have eth?


Firmware version is 1.4.2 if that means anything?
full member
Activity: 1750
Merit: 186
Actually from the steps i listed, first install bitcoin cash and gold first in my ledger first before installing electron cash right?  Then the bitcoin gold thing?  That way it would be much faster?


full member
Activity: 1750
Merit: 186
HCP, im going to do it with the claiming the bitcoin cash and gold now as you seen from when this thread was created, i still have not done it due to being paranoid of a mistake.


As of now i do have a separate computer to download electroncash on but its windows 7 and i have to do a clean reinstall because im sure not sure 100 percent if the computer is malware free or not.  My currently laptop with windows 10 which i have other wallets and ledger live and everything on it... is fine.  So like you and others say do it on the same machine its fine as long as you take necessary precautions so i will do this.


Also of now, i have no bitcoin in my electrum wallet anymore.  Everything is in my nano ledger.  So the steps now are



1.  Download Electron cash ... make sure its the legit one


2.  Then type in i already have a seed.  Last time you said you could copy/paste the file there or manually type in the 12 word seed.  You seed its better putting the file because you are not exposed to it unlike typing the 12 word seed.  But where is this file on my computer?  So you say do this as oppose to type it out?  I want to do it exactly like you but where is this electrum file so to speak?


3.  I downloaded the bitcoin cash and bitcoin gold programs into my nano ledger s a while back BUT THIS WAS WITH THE CHROME LEDGER... NOT THE LEDGER LIVE.  At the moment, im using ledger live as others here recommended b/c the chrome app is outdated.  When i check my nano ledger and scroll through it, it seems the only coin wallets i installed is btc and waves only right if i scroll and there is only bitcoin, waves and then settings and nothing more?  I however did not connect the waves wallet to it yet.  So basically i only have btc there now.  When you go to accounts under ledger live, there is 1 account and its called btc.


So now i have to download bitcoin cash and bitcoin gold wallet from the manager tab right?  Download bitcoin cash and bitcoin gold one after another?  However when i do this, the only question it will ask me for bitcoin cash wallet is legacy or segwit right?  And because the addresses in my electrum wallet start with a number 1, its legacy?  The thing is, would it ask me anything else like is it a split or something like that?  When looking at the thread earlier, when i installed bitcoin cash and gold wallet into my nano ledger s when i used the bitcoin ledger on chrome, i recalled you mentioned i had to make sure i make sure it was so and so.  But since im using ledger live now, is the only message it will ask me after installing bitcoin cash wallet into ledger live via ledger live is legacy or segwit and thats it?  Then after i do that, install bitcoin gold wallet and it would not ask me anything or it would ask me?



4.  After this, do i need to click the plus button and add more accounts in ledger live?  It shows 1 account and its bitcoin only.  I see if you click on the plus sign, you could add bitcoin cash or bitcoin gold and other coins.  Is this necessary since im claiming bitcoin cash and gold and have it sent to ledger live?


5.  So after i enter the information from electroncash, i will have the bitcoin cash showing on the wallet similar to like how it displays bitcoin in electrum wallet right?  So when i view this wallet, i should first send a small amount of bitcoin cash to the nano ledger s just to make sure it works first before sending the entire balance right?  Also what about the fee?  Better to send it with faster speed right?


However, wouldn't it be good idea before you do any of this, set a password on it similar to like how electrum does it with that 3 form of security?  Thus no password and no encrypt?  Or password and no encrypt or encrypt and encrypt?  Or don't bother with any of this since im planning to send all the bitcoin cash from it the nano ledger live and then no longer would be using it?  I might just delete it right afterwards once the bitcoin cash hits my nano ledger s?


6.  With the bitcoin gold claim.  You mention you could do this with a computer?  What program you need for this?  Someone a while back said you could use an android phone and use coinomi to sweep the bitcoin gold so to speak... then you send it to your bitcoin gold wallet.  At the moment, i do have access to an android phone.  So which of these would you recommend?




I been procrastinating way too long with this due to paranoia.  I didn't open my electrum for a few months because i read those security updates and issues so i just kept some btc there until later on.  And now i sent all the btc i had left from electrum to nano ledger s so i feel better now.  But of course i still have the bitcoin cash and gold that i want to move to my nano ledger s.
full member
Activity: 1750
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Took a look at my electrum 3.3.4 wallet and all the addresses receiving ones start with a 1.


So that is legacy.  But do you know why the other person thought it might be segwit?
HCP
legendary
Activity: 2086
Merit: 4361
Hi there.  When you say enter seed words and then choose type of address... you say its probably legacy... how would i know if its that or segwit?  Are there only 2 options?  So how i know for sure?  If i put in legacy but its segwit, there will be issue?

So how i know if the address i have is probably legacy?  If it isn't then what will happen?  How do i know if my electrum was legacy or segwit?

If your Electrum addresses start with "1"? --> Then it is guaranteed to be "Legacy"

If your Electrum addresses start with a "3"... there is a chance your addresses were SegWit, but isn't likely unless you specifically created the Electrum wallet to be SegWit... However, if they are "3", they're more likely to be part of either a 2FA or multisig wallet... it won't be "easy" to claim the BCH, but can be achieved with a lot of manual effort.

If your Electrum addresses start with "bc1"... then you're shit outta luck... as they are guaranteed to be SegWit... and BCH doesn't support SegWit... no way for a typical end user to recover these coins.
full member
Activity: 1750
Merit: 186
Hi there.  When you say enter seed words and then choose type of address... you say its probably legacy... how would i know if its that or segwit?  Are there only 2 options?  So how i know for sure?  If i put in legacy but its segwit, there will be issue?


I know that for my nano ledger s, the bitcoin wallet, i set it up as segwit as oppose to legacy a while back because ppl said you save money on sending fees or something like that?  So segwit has nothing to do with the nano ledger s right?


So how i know if the address i have is probably legacy?  If it isn't then what will happen?  How do i know if my electrum was legacy or segwit?


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