[Closed]Is coinbase.com still alive?

rockxie

sr. member

Activity: 284

Merit: 254

So finally the problem seems to have been resolved. Here was reply:

Quote

It was somehow recorded in your balance twice adding 85.44 BTC twice to your account. So when you tried to send the additional 85 BTC out of your account, it was staying pending because those bitcoin were already spent.

And my account was adjust to 0.2btc Cry

Perhaps this was the trueth , but I have been unable to reconciliation now ,as too many transations in my account.

Anyway this post is ended now,Thanks for your attention.

cbhelp

newbie

Activity: 56

Merit: 0

Quote from: tupacshomey on September 19, 2013, 07:13:23 PM

Yet another day had passed.....

Did you pm Olaf?

tupacshomey

newbie

Activity: 40

Merit: 0

Yet another day had passed.....

btcton

legendary

Activity: 1288

Merit: 1007

Haven't experienced any problems with them lately. Their support took a whole week to answer my email, though.

tupacshomey

newbie

Activity: 40

Merit: 0

Seems even to this day they are having trouble getting shit straight. They verified an account and when selling bitcoins they stated account not found. Then of course my 3 BTC would be refunded, it is now more than 24 hours later and I'm still waiting... Not happy

rockxie

sr. member

Activity: 284

Merit: 254

Quote from: fuggedit on September 17, 2013, 04:34:58 AM

Quote from: rockxie on September 17, 2013, 01:26:47 AM

Support email don't reply me now.

I'm waiting for too long time.

Olaf, Could you please spend some time on my problem ? How could this happen ? Why do you want custumers to wait for your website's bug.

They never replied besides automated msg when I had several problems...BTW Ive been there for about 1 and a half months and I still need to wait 18 days for verification lv 2 because they cancelled a transaction and set my 8 days left count back to 30. I hate that company, they dont even have a phone # listed when I tried a directory. Thats just sketchy as FU&* in all ways/

Can't believe that it is a start-up company!

fuggedit

full member

Activity: 126

Merit: 100

Do as I say to do--But don't. (Mind Blown)

Quote from: rockxie on September 17, 2013, 01:26:47 AM

Support email don't reply me now.

I'm waiting for too long time.

Olaf, Could you please spend some time on my problem ? How could this happen ? Why do you want custumers to wait for your website's bug.

They never replied besides automated msg when I had several problems...BTW Ive been there for about 1 and a half months and I still need to wait 18 days for verification lv 2 because they cancelled a transaction and set my 8 days left count back to 30. I hate that company, they dont even have a phone # listed when I tried a directory. Thats just sketchy as FU&* in all ways/

rockxie

sr. member

Activity: 284

Merit: 254

Support email don't reply me now.

I'm waiting for too long time.

Olaf, Could you please spend some time on my problem ? How could this happen ? Why do you want custumers to wait for your website's bug.

joesmoe2012

hero member

Activity: 882

Merit: 501

Ching-Chang;Ding-Dong

Quote from: cbhelp on September 13, 2013, 10:36:26 PM

Quote from: rockxie on September 13, 2013, 10:07:58 PM

I haven't got my bitcoins until now,since a month ago,I can't believe that they are a start-up company.

What can I do now ? Is there any place that I can complaint?

I have 85.78BTC that can't send out,they are payment of Block Erupter Blades from customers a month ago. Can I get them back with traditional through legal channels?

I guarantee coinbase isn't keeping 86 bitcoins from you. Take that crazy talk elsewhere.

Agreed, they have bigger issues to deal with...

cbhelp

newbie

Activity: 56

Merit: 0

Quote from: rockxie on September 13, 2013, 10:07:58 PM

I haven't got my bitcoins until now,since a month ago,I can't believe that they are a start-up company.

What can I do now ? Is there any place that I can complaint?

I have 85.78BTC that can't send out,they are payment of Block Erupter Blades from customers a month ago. Can I get them back with traditional through legal channels?

I guarantee coinbase isn't keeping 86 bitcoins from you. Take that crazy talk elsewhere.

rockxie

sr. member

Activity: 284

Merit: 254

I haven't got my bitcoins until now,since a month ago,I can't believe that they are a start-up company.

What can I do now ? Is there any place that I can complaint?

I have 85.78BTC that can't send out,they are payment of Block Erupter Blades from customers a month ago. Can I get them back with traditional through legal channels?

will1982

member

Activity: 122

Merit: 10

I wouldn't keep large amounts of BTC in any web wallet...

collegenitro

newbie

Activity: 28

Merit: 0

Coinbase lowered instant buys to 10btc a week, to help protect itself from fraud.

faiza1990

sr. member

Activity: 420

Merit: 250

★☆★777Coin★☆★

Quote from: Olaf (Coinbase) on August 29, 2013, 12:53:16 AM

Quote from: icecube on August 29, 2013, 12:43:23 AM

Coinbase canceled my .5 BTC as "high risk".

Email me at support[at]coinbase.com and I'll manually examine your account - apologies for the trouble!

is coinbase working ok and its all rumors or what happening there

rockxie

sr. member

Activity: 284

Merit: 254

problem is still there.

Coinbase , if you can't fix this bug , could you send me my bitcoins back first ?

I'm very confused that why need I wait for your late resolvement . If you can't fix it , then I can't withdraw my money forever ?

rockxie

sr. member

Activity: 284

Merit: 254

Quote from: Olaf (Coinbase) on August 29, 2013, 12:38:46 AM

Franktank,

At first I thought it was an issue with a previous unconfirmed transaction which was showing in his account balance - this would cause him to see a positive balance but not "really" have access to the bitcoin, so when he attempted to send it offsite it would result in another unconfirmed transaction.

This wasn't the case, however, so I forwarded his case and a couple others like his to our lead engineer, who pushed a fix that seemed to correct the other users' problems but not rockxie's. Now we're looking at it again.

I know the delay on this case is unacceptable, but we're working now to find the bug and patch it as soon as we can.

Thanks for your reply.

I'm waiting for you.

Thanks agian!

Olaf (Coinbase)

newbie

Activity: 36

Merit: 0

Quote from: icecube on August 29, 2013, 12:43:23 AM

Coinbase canceled my .5 BTC as "high risk".

Email me at support[at]coinbase.com and I'll manually examine your account - apologies for the trouble!

icecube

full member

Activity: 140

Merit: 100

Solved

Olaf (Coinbase)

newbie

Activity: 36

Merit: 0

Franktank,

At first I thought it was an issue with a previous unconfirmed transaction which was showing in his account balance - this would cause him to see a positive balance but not "really" have access to the bitcoin, so when he attempted to send it offsite it would result in another unconfirmed transaction.

This wasn't the case, however, so I forwarded his case and a couple others like his to our lead engineer, who pushed a fix that seemed to correct the other users' problems but not rockxie's. Now we're looking at it again.

I know the delay on this case is unacceptable, but we're working now to find the bug and patch it as soon as we can.

Franktank

hero member

Activity: 560

Merit: 500

Olaf,

Any thoughts on rockxie's situation?

Topic: [Closed]Is coinbase.com still alive? (Read 3750 times)