I am done. Your company has failed. You have delayed to the point of no return. Therefore, I ask you to simply ask you to refund my initial deposit, and treat me as a chip conversion, otherwise, I will request a full refund. You have as of yet to ship a suitable product. Please refund my initial purchase and feel free to keep 300 USD for shipping the crap you sent. I have 5 boards that are unacceptable. Please ship me the remainder of the boards, and I will gladly ship you the shit back.
Please do not make me refute this charge, as you would clearly lose.
--------- Original Message ---------
Subject: Re: [TechnoBit] Message from contact form [no_sync]
From: "TECHNOBIT" <
[email protected]>
Date: 10/1/14 10:56 pm
To:
Message from TechnoBit
Your order was marked as shipped because the shipping started. We will send you all 50 miners.
Hi,
We did offered you refund month ago. And you refused .
Now all the boards are produced and slowly going out.
By our ToS assembly service is not refundable and you agreed to it.
And at this point We are not able to provide one.
On 26-th of Sep we shipped 12 boards
On 29-th - 10
this Monday - 20
What is the problem with these 5 - not working , broken , under performing ?
We might be able to assist .
If they are broken or non-functional we'll exchange them for you of course.
Again We understand that our delay is frustrating and you are mad on us.
and we sorry for the whole situation
Best Regards: Vesi
Your ToS? Really?
Wake the hell up. My CC is a real TOS.
You provide a service, I pay you for it, you fail to deliver, and ship faulty equipment.
Guess who wins.
Whatever.. here ya go......
I have no problems my friend. Your boards do. I will ship back bad boards as you sent an unacceptable product.
I have been more than forgiving to this point. I simply cannot continue on.
You company has failed to deliver. I am sorry. You promised a product 12 weeks ago, and even being that late you shipped faulty equipment. That is HORRIBLE!
People depend on you and if you could not deliver, you should be straight up and honest. Please refund my money, or I will refute the charge... You will lose. You failed to deliver.
--------- Original Message ---------
Subject: Re: Re: [TechnoBit] Message from contact form [no_sync]
From:
[email protected] Date: 10/7/14 11:57 pm
Hi,
You have 5 sendings ( boxes) on the way to you since monday.
What means 5 boards unnaceptable ? Broken not working at all?
If you have troubles setting them attach them and give me TW access and I'll help
If there is something broken I'll send you additional ones.
I did offered you refund before the all the boards were produced.
Now they are.
Do have in mind By our ToS assembly service is not refundable.
Until now I spent for shipping to you more than 700 EUR.
I understand that our production troubles are our problem and you are furstrated.
Best Martin