Topic: CLOUDBET IS SCAM! They are not paying for winning bets! (Read 1311 times)

Yes I did followed what they needed. They paid me out last time as you can see the photo on AskGamblers. I will post it in here again. They paid me out, then when I withdraw all they hold it and needed the documents, which I gave right away. Now its been a month and 6 days to be exact since that.

https://imgur.com/a/6CTO03Z

Ronnie is a great guy, he only respond and answer on what he knows. Hopefully he will do the right thing to my case.

Albert

I cant message you here i dont know why. Please PM me and send me your contact so that ill message you. Thank you Ginalli.

Send me PM with your contact. That's a lot of money man. You need to get ready your story and proofs with screenshots etc.

They dont respond to me at all. In emails totally ignored, in whatsapp and telegram VIPAndy blocked me and they are the ones who offered it on email to contact him, sucks. In AskGamblers they dont respond. I sent many complaints already. And I hope ill have a respond to Cloudbet/Ronnie soonest. Been waiting for so long already. Ginalli nice to have your BTC back, if got a chance or time could help me also spread mine? Thanks, 330 btc is a big money for my family future. They are just ignoring dragging delaying this for a month and 6 days now to be exact.

I think since the issue or this scam accusations is already solved you can now edit the titled thread into.


Anyway, congrats ginalli for bringing back and withdrew your winning btc from your cloudbet account.

Hey mate, I agree! Without these forums, AG and other sources, I would never get my winning! I saw that guy with 330 BTC, this is really huge winning and the guy should post everywhere and contact everyone to investigate that.


I am happy to get my winning, but this is I supposed to get way early. CLOUDBET just tried to find a new excuse or ways to attack me and don't let me withdraw the winning.
I am here trying to find the truth and if CLOUDBET saying there is a second report (which I don't believe), they should share with me! Because if there is a second report, then I don't have any questions, but what if they just made up that 2nd report just to hold my funds, then this is a different story! In a minute we are talking about $17k difference. That's 5 BTC right here. Why should I agree with CLOUDBET?? I will fight till the end for my money.

 Thank you for your reply Ronnie! You mentioned in your reply on AG, that you received the second report from Evolution Gaming, can you please share with me?

Even though ginalli's case has been resolved there is even a similar case that involves a even bigger payout being held off by cloudbet, this case is from Swofty and like what ginalli did they posted their problem first in askgamblers and he is just doing what ginalli did on opening up his own scam accusation with his own case that involves 330 BTC being locked into his account that he cannot also access. If this is really just a matter of fraud assessment on their part they should do things quickly as Swofty has been waiting for any kind of progress on his withdrawal for more than a month now.

Good to see that you have received your full btc amount. But I don't like your stupid questions. Did you made this thread for USD payment or you play by USD on website ? Don't be too much greedy. If they don't want to return then what can we do ? Your good luck that you got your amount. Just be happy and wait for bull runs. No doubts you will be millionaires once day. Just keep hold, don't play again on others website perhaps you might loss all. I think it's enough for you. Just wait for bull runs.....

I had removed my red tag since I was tag for this case and case has been solved.

Hi Ginelli,

Apologies for missing this thread, I was responding to the issue on AG and our meta thread and just noticed this one in a trust reference.

I'm really glad we were able to resolve the issue and get the funds released despite the delays while we worked through the information from our provider.

As a result of the investigation we will also be removing certain functionality within the Live Roulette game in question that was central to the suspicious behaviour.

Based on the feedback from Ask Gamblers we will also be raising the bar in terms of the level of proof required from our providers to enforce our rules around suspicious activity.

Thanks,

Ronnie @ Cloudbet

great to know that. Dont sell them all yet, I am sure BTC prices might go up soon. Hold them and well done again. Askgambler is great. 

Just be glad you received your payout, your conscientiousness paid off and you still profited regardless. Assuming the price of BTC increased, should they have paid you less? At least you got paid while many others are still waiting. Take this as a good life lesson and never use cloudbet.com again.


Lol - Gameprotect are you reading?


In this case complaining on forums and askgamblers helped the OP to an extent. Obviously, cloudbet didn't want the negative PR. For me, I think he worked harder than most to retrieve his coins, by contacting everyone he could and presenting valid arguments against the scammers.


I posted similar thoughts on their thread. I hope their negative ratings remain as a reminder and warning to new players. If the OP had given up, cloudbet would have happily appropriated the coins. It was a clear SCAM attempt.


@ Swofty Keep the faith and spread the word about this mess far and wide, and everywhere possible to keep it alive. It will impact negatively on their business, and if they care about their brand they would strive to pay you asap. Getting REAL legal advice is good option too.

NEW UPDATES

I want to start to say thank and how I really really appreciate www.askgamblers.com to be my lifesaver in this case. Till today I had no idea about this kind of forums that is really helping people. But I understood the importance of these forums and please contact me if www.askgamblers.com have a page for donation or any angle to support you guys to keep solving the problems as I had with cloudbet.com
So I am not good at writing but I will give my best here to point out some issues and looking for answers.

I finally received my 38 BTC and some change BTC to my account after a long battle. Thanks again to www.askgamblers.com
Why I am so thankful this www.askgamblers.com let me explain so anyone reads this will understand
After I submit my 1st complain to www.askgamblers.com there was no response from cloudbet
On Jan 29 www.askgamblers.com reopened the case because they knew something was wrong in this case

After they reopened Cloudbet replied as


THIS PART IS THE TURNING POINT I BELIEVE BECAUSE HERE WHAT www.askgamblers.com REPLIED AS


THEY ASKED THE PROOF BECAUSE THEY WERE NOT CONVINCED WITH THIS ANSWER LIKE MYSELF. WHEN I ASKED THE PROOF THEY SENT A REPORT THAT DOESN'T SAY ANYTHING BUT EXPLAIN HOW I PLAYED. SO THIS IS THE TURNING POINT OF THIS CASE. BECAUSE AFTER THIS CLOUDBET KNEW THAT THEY CAN NOT LIE TO Dear Cloudbet Casino,

AskGamblers Complaints Team is kindly asking you to provide detailed explanation on the issue along with evidence/s which will support your accusations towards the player, with quoted terms that have been breached, if any.

Upon AskGamblers Complaints Terms we consider all evidence strictly confidential and won't be publicly displayed or sent to the third party. Please send required information directly to suppor­­­t­@­a­­s­­kg­­­am­b­­­le­­r­s.com.

Thank you in advance.

DURING THIS TIME I PUT IN DIFFERENT FORUMS AS WELL BUT BESIDE THIS FORUM I ALL THE TIME RECEIVED MORE SCAM EMAILS THAT THEY ARE ASKING SOME BTC TO HELP ME, EVEN SOME COMPUTER GEEKS SEND ME EMAILS FROM CLOUDBET.COM I DON'T KNOW HOW THEY DO THAT AND ME AS A GOOD PERSON I GAVE CLOUDBET.COM HEADS UP, THAT THEY NEED TO LOOK INTO THIS BECAUSE SOME PEOPLE USING SOME EMAIL ADDRESSES ENDING LIKE [email protected] BUT THEY REALLY DIDN'T CARE, THEY DIDN'T EVEN ASK TO FORWARD TO THEM.

I CAN PROVIDE THOSE EMAILS HERE AS WELL IF REQUESTED.

I ALSO TRIED TO CONTACT TO EVOLUTION GAMING COMPANY TO FIND OUT WHO IS TRYING TO SCAM HERE, WHO IS HOLDING MY COINS EVOLUTIONGAMING OR CLOUDBET.COM
THE REASON I BROUGHT EVOLUTIONGAMING IS ;THEY ARE THE ONE GIVES THIS PLATFORM TO CLOUDBET.COM AND CLOUDBET.COM SHOWING AN ANALYZE REPORT PREPARED BY EVO AND SAYING I CHEATED )) BUT THE REPORT DONT SAY SMT LIKE THAT. I tried many times to reach evolutiongaming but got no response.

And I also sent one of my friends in Romania to the Grand Hotel Casino to find out about this case, my friend provided the report I receved from cloudbet to the casino and started to question why this is happening? They told him that they will look into this.
AFTER
www.askgamblers.com asked to cloudbet the real proofs that the player cheated, cloudbet replied that they reopened this case and will let us know soon. And guess what cloudbet said yesterday that the 2nd report came from evogaming has NO SIGN OF CHEATING.

There is couple thing here,
2 days ago I contacted to cloudbet live chat and they told me my account closed and nomore investigation, they told me not to contact them again (have proofs if needed)
Yesterday when I contacted by Casino Marketing Guy (ANDY) he told me that he has good news that they will send my coins but he asked many photos, texts, another photo with his message, the only thing we didnt do is facetime. And finally he said we unblocked your account like he is doing me a favor. he feels like he is giving me a good new after all instead that he needs to claim sorry for all this trouble.

THE MOST IMPORTANT THING AND I NEED HERE HELP

I ASKED THE COPY OF THE 2ND REPORT AND ANDY TOLD ME THAT HE CAN NOT SEND THAT BECAUSE I THINK THERE IS NONE SO I REALLY WANT www.askgamblers.com ASK THEM THIS REPORT. THEY DONT HAVE ANY RIGHT TO DO SOMETHING LIKE THIS TO THE PLAYER.
BECAUSE A DAY BEFORE THEY TOLD ME THAT THEY WILL SEND MY COINS, LIVE CHAT DONT KNOW ANYTHING ABOUT THIS ALSO.

THEY NEVER GAVE ME ANY UPDATES ABOUT MY ACCOUNT AS A PLAYER I DESERVE TO GET UPDATES

ANOTHER IMPORTANT CASE HERE AND I NEED www.askgamblers.com ADVISE OR HELP HERE ALSO
ON JAN 14 WHEN I REQUEST MY COINS. THE VALUE WAS 38BTC X $3780 = $143640
AFTER ALL THEY TRIED TO KEEP THEM BUT NO PROOF OF WHAT THEY ARE CLAIMING AND WWW.ASKGAMBLERS HELP THEY DECIDE TO SEND THEM TO ME HOWEVER TODAYS VALUE IS 38BTC X $3340= $126920

THERE IS A LOSS FOR ME ALMOST $17000 BECAUSE OF CLOUDBET OR EVOLUTIONGAMING MESS.
I AM WONDERING AND ASKING WWW.ASKGAMBLERS ADVISE ABOUT THIS. IF THEY ARE REALLY A GOOD COMPANY THEY NEED TO PAY THIS DIFFERENCE ALSO BECAUSE THEY TRIED TO KEPP THEM AND SEE THAT THEY WILL NOT GET AWAY WITH THIS SO THEY DECIDE TO RELEASE THEM AFTER 24 DAYS.

PLEASE ADVISE

Happy for you Ginalli. Im hoping my case will be solve too. Please if you have time. Help me also i want to get my funds on cloudbet also. Its a big money for me and my family future.

This was obviously failed scam attempt. I really wonder what would have happened to funds if player had not complained on forum(s) and other site(s).

I am glad OP will get funds and winnings back.

Wow. Man I feel great for the guy.

Glad to hear that good news. Hope you will get your funds

Since when is an US phone number and address necessary for BTC transfers

Is this a new rule by the blockchain network?

Sneaky bastards, lets hope they don't use this as another reason to delay your payment further.

UPDATES

On February 5th, they replied to me on Whatsapp - "I appreciate that we are happy to let you withdraw the funds as the the secondary more in depth investigation with evo has confirmed negative, but we require a non US phone number and address please" (Screenshot https://imgur.com/a/Rfrg5NA )

Today February 6th.

Sourse:
https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc

I haven't withdrawn the funds yet and haven't logged in to my account yet. But looks like my case getting resolved! Once I will withdraw the fund. I will write an update!

Now, since they delayed with my funds, I lost $17000 because Bitcoin's value is down since January 14th.

Waiting to OP to respond about this post. Looks like the accusation will be solved now. I don't know why cloudbet didn't prioritize this thread since this is the best way to respond about this issue.  

They simply have no answers and are stalling.

Here's the reason why Ronnie or the Cloudbet representative still didn't respond on this thread: https://bitcointalksearch.org/topic/m.49613453


The team is kinda busy at the moment maybe because of this matter.

I spent last two hours researching about them(cloudbet ) and any(if at all) scam accusations made on them. Man, it is scary to even think about it. i do know brother how you must feel when it happened but I'm sure all is going to go well.

PS. i just withdrew my 0.035 BTC out of cloudbet moments ago and sent them on Nitrogensports. 

The guy Jo jones from telegram is a total fuck. DO NOT SEND SHIT TO anyone its not what they promised.

Somthing similar happened with me on Binance but they were super amazing at solving issues. I deposited 8 BTC and no questions were asked and when I tried withdrawing 7.5 (a little loss) they denied and asked for a verification procedure which was not really that simple but anyways my issue was solved 2 days later. My account was blocked for 24 hours i couldnt pass verification process in 5 attempts.

Point is, you must ask documents about the source of BTC at the time of deposit or dont ask at all because it just doesnt make sense and only reason why I am going to talk to a service that does that nice becaue my money is at stake wsith them.

I am so sorry for your loss and hopefully you will get the amount in full and not a penny less. Good luck looking forward for the updates

I shared my claim with GP and I got compensated.
I tried everything I could before then and only GP helped me get compensated

Why are you attacking GP as if it's someone you hate so much? Has GP caused you any damages for trying its service? If not then why are you using an aggressive tone?

Say what you want to say politely, you will be heard and keeping discussions in a civil way should be the first milestone before discussing any business whatsoever.

Dude, why you keep spamming like you are someone?
No one give a fuck about your scamming services and no one going to submit anything in your scamming services.
You were exposed to Blackmail/Racketeering people with their private information.
Fuck off, no one should share anything with you.

Hey @mirakal! That's what I am saying, even some other scammers contacted me already, but not Cloudbet. I am still waiting for their reply. I am in contact with Evolution Gaming since this is their platform, I hope they will help me with my 38 BTC problem 

This is my last contact Cloudbet on the chat and they confirmed that they have my money:
https://imgur.com/a/tQDeBn6




Looks like they replied on AskGamblers (https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc) , but I haven't received anything yet.
I will keep posting my updates here!


Thanks everyone!

That's nothing new, nothing funny and not something that is done only by Cloudbet. If you are smart enough, you don't need someone else telling you how to avoid geo-restrictions anyways.

I've found what it seems a response of the team on another platform, I don't know who much we can trust this post. In the time the account of their team is still offline on the forum was online 6 hours ago.



https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc

This is being shady of Cloudbet, when I saw this thread I then checked their account in the forum and I'm glad that DTs has do some timely action.
38 BTC is a lot of money, it's a life changing for anyone but not for cloudbet since they've been here for awhile and I think they make more than that amount as a profit.

I'm just concern why they haven't reply with this scam accusation which was 3 days ago, I'm sure they are well aware of this since their account was painted. From now on, I'll put this site in my blacklist.

For awhile I thought it's the only trusted sportsbook since it has a positive rating but now it's all gone, they will just throw away their reputation if they will not solve this.

Poor guy earned his merits only from cloudbet thread :D:D
Poor guy who have zero topics started in this forum to help the community got claims for anything.
I bet 10$ you are alt of red tagged scammer.

Call clowns all lawyers you zero iq retard.
What knowledge or collaboration you gave to this forum you idiot?
Forum is used to make money also which is not illegal or against rules you idiot

Actually this forum needs way more people like me who is willing to help and expose the scammers in early state.
You judging me for something you don't understand.
I tried to expose them with questions in early state and accepting paying "bribe" was one of the tactics.
You should realize accepting to do something is not like doing it.
All of you reading only what you want to see.
The facts and truth is different.
All i wanted is to expose the scammers with questions doing it by their own "game".
People should be more like me helping the victims and question the scammers.
Also we all know that lawyer will cost him a lot more, and he will pay before any case start and not after the case is done
So don't try to make me look like a bad person.

And you wonder why you got negged.  This forum needs way less of people like you in it.

Edit:
This looks exactly like someone who's trying his best to talk his way out of something he fucked up on.  I don't even find this amusing.  It actually pisses me off that you did this.

Why would i help random people for free? That's not gotham and i am not batman.
We are all over this forum to earn money and helping someone to return stolen 38btc just for 0.1btc is nothing.
Even if i success that would be 10x less than a lawyer would take off him to start a case.

As you can see from our conversation i did ask you questions and you answered.
I didn't know i only predicted because like i said above, as every single scammer do, they will also ask for money.
Every single scammer trying to milk more the victim and that's more than obvious.
Also this will be the very last case i try to help someone, because every time someone trying to do something good he eat shits.
Based on your lies and twisting my words, you deserve what happened to you from the casino.
Take a closer look to our conversation, i ask you questions and you confirmed my predictions.
My predictions are based on what the scammers mostly do.
I didn't know anything before you confirm it.
Also, interesting, why did you contact me before replying my pm asking for my telegram?
How did you find my telegram without having it from me?
How the scammers contacted you ?
Did you added them after you got that email and before or after you contacting me?
Could you please show the headers from the email so we can see the IP from where they sending you that email?
I ask for your telegram for sure, but the interesting part is that you added me in telegram way before i have your telegram.
And yes i clearly stand behind my words, it is better to pay them what they want to take that huge amount they scamming off you.
There is many secured ways you paying them those money without being scammed again.
You can always use escrow and put those money/coins in safe place so they cannot scam you.
By that way, the scammers won't be able to have those coins without doing what they promise (unlock your account).
I can offer you not only bribe but many other solutions, consider i ask you for 0.1btc AFTER i help you out.
As someone wanting money for his help, i will try to do my best to help you out turning back this coins to you and receive my 0.1.
Instead of blaming everyone around, answer the questions and use your brain.
Thanks.

@ginalli don't pay anything to anyone to restore your account, as I said before. Not a single service will ask you such thing, especially not to pay them +$15K.

Also, whoever comes to you with idea that they will help you but you have to pay them something is probably trying to scam you. People here will help you for free if they can and you don't have to pay anything to anyone, no one here is running bitcointalk's law practice.

Also, stay away from Gameprotect (if you have to, rather hire real licensed lawyer), they can't help/protect you. Let's wait for Cloudbet's response here.

edited.

Thanks Mate! Yea, obviously, you can see in the messages that this guy, was with them. I have nothing to hide, I am fighting for truth here, to get my winning.

EVEN if there is someone really can help, I am willing to pay for help! But all these people trying to f#ck around and scam people like me in a hard time. Shame!



Thanks! I will contact him!

Listen, I have my screenshots as well with you.

I have just one question, how do you know what these guys want from me? even before they contacted me?

You start to ask me - Hey man, they ask money from you, right? bla bla bla Don't agree to pay that amount, pay but way less 1 or 2 BTC, the bribes in casinos are OK!

How do you know what these people want from me? And you like other scammers asked my telegram here in PM!

So STFU! You are one the "HELPER" in these scam situations, who is offered to pay a bribe   

Here are all conversations:
https://imgur.com/a/btwk1SM

Thanks, lets make this things clear.
I will add this also as proof when i did contact the guy from my PM's -> http://prntscr.com/mg6k0f  ( February 02, 2019, 07:44:05 PM )
And when he contacted me over telegram -> http://prntscr.com/mg6k7k ( February 02, 2019, 10:10 PM)
From what i can see, he received email from the scammer here -> https://imgur.com/a/eu89OAQ ( February 02, 2019, 02:33:03)

Lets match the timestamp.
OP should also verify his GMT time so we can match the timing.

marlboroza, thanks for the false abused negative trust, you got just the same from me.
Since when it is illegal or something bad to offer help people for money.
Money that should not be send before.
And yes, based on the statistics all scammers asking money upfront/bribe.
That's not something new and everyone know that, if you don't then open your eyes and take a look at how most scammers work.
If you telling me that i suggested OP to pay the scammers bribe, take a closer look after he giving me more detailed information about the case, how i told him to not pay them even cent.
In first place it was more than obvious they threaten him to pay money, and yes i do suggest people to pay any amount to take what was scammed, especially with that amount.
That "bribe" can be put in escrow so the scammers can take it after they unlock his account.
Take a closer look in our conversation between me and OP and then judge with your brain.
People with DT powers should be little bit more smart than this and judge after reading.

The op was right not to trust you. From the quoted screenshots, you were clearly encouraging him to pay a 2btc "bribe" - which I dont think is a real offer from cloudbet. Why would they demand a bribe on telegram when they plan keeping all of the funds? It does not make sense. While we are at it, what are you charging 0.1btc for?

Anyways, lets not derail the thread with this nonsense. Its scary to think you were supposedly a trusted member of the forum.

Quoted for reference and archived here http://archive.is/qVLrk

That was very fast retaliatory feedback pointing in topic of this thread.

Don't spam my inbox.

There is something sketchy with the OP.
I offered him my help for 0.1btc AFTER i manage to turn back his btc and he denied it. ( Who will decline paying 0.1 to return back 38btc consider i didn't ask him to pay me upfront)
Why would anyone from cloud bet send him  email with random telegram to contact them instead of sending him official email?
Why would he add the telegram on the email and letting the scammers manipulate him asking for money.

OP, could you please share with us the conversation with the scammers over telegram?

Do not put words from my name, let me screenshot the whole conversation between me and you.
Screens from our conversation:
http://prntscr.com/mg60pw
http://prntscr.com/mg60v8
http://prntscr.com/mg60yk
http://prntscr.com/mg6122
http://prntscr.com/mg616f
http://prntscr.com/mg61cf
http://prntscr.com/mg61fu

I clearly said they will ask you for bribe because that's what all scamming casinos do.
As you can read, i also told you to NOT PAY THEM anything.
I am fool to trying to give you advice, but the best advice so far from my side was to not pay them anything.
Next time when you try to put words on my mouth, don't forget that people keep record of their conversation.
Based on the lies you saying so far, i don't believe they cheated you also.
You told me they asking 5btc from you, and i told you to not pay them that amount and always start to negotiate if you even want to go with their rules.
And in the end i told you to not pay them anything.
Anyway, i am not with anyone, and especially with any casinos, i don't even gamble.
I just see what most scammers do and predicted the obvious.

Based on your recent screenshots updated on the case, the only guys who have your telegram is the guy who send you that email and you added.



Do not even try to put me in your bullshits because i barely care how they scammed you and what they doing for you.
I tried to help you offer in exchange for cash and as it can be seen from our conversation my offer is transparent.
Everyone can see the messages i send you which include:
"anyway, if i help you get the account back will you pay me 0.1 btc?"
"after you have it not before that"
Obviously i didn't ask you for cent before i try to help you.
I was thinking to force them with strategy to pay you, but consider they already ask money for you, that's impossible and i just leaved it.

Edit: Next time when you adding scammers to your telegram, do not try to blame the people trying to help you.

If you didn't share your telegram on the forum, then the scammer is most likely the person or people you shared the info with privately on here. Please name and shame them.

This is an obvious scam.
Do not send anything, just wait Monday here on the forum, They are very active here and you will get an answer.

Yea, I never shared my telegram on the forum. I shared with some of the users on this forum.



Hey mate! Why you are telling me that bribes in Casinos is fine and you telling me to pay 1-2 BTC to that guys? Are you with them?
This is really stupid and you mate added me on Telegram and asked me even before these guys offered me to pay them lmfao

Someone is probably trying to scam you.

It usually happens when you start complaining about not receiving huge amount of money and you share your email and telegram in public. I think you will get more of these messages, you should probably move to new email and phone number.

Of course, don't send money for "account reactivation", makes no sense.

I know. I want to hear the Cloudbet, someone from there to say something about that. Since Cloudbet has only 1 contact via email for their customer service, they need to respond on that matter. How can these people make a fake email from [email protected] or [email protected], how do I know if I will talk to the write person from cloudbet anymore?!

HUGE UPDATES!
Within 24 hours I posted over 15 the biggest gamblers communities and start to sent complaints about Cloudbet. I start to receive more weird messages on my phone and email.

I received messages from the owner and admin of Cloudbet. I am not sure at this point with whom I am talking too, because I can not believe this is true.

This is 2 emails (https://imgur.com/a/eu89OAQ) I received before I start my conversations with these guys. I asked them to send me an email from corporate emails @cloudbet.com that I am talking to the right person on Telegram.

The owner of cloudbet asked me to pay 5 BTC to re-activate my account. These guys saying that I used stolen coins  

What do you think? @game-protect

SCREENSHOTS FROM TELEGRAM BETWEEN 2 OWNER AND CO-OWNER OF CLOUDBET
Telegram: @jojones2
https://imgur.com/a/QBlGz3W

Telegram: @John3214
https://imgur.com/a/3CvOiJd

Their profile: https://bitcointalksearch.org/user/cloudbet-154563 has be tagged from some DT, my guess is they will respond soon here if they want their trust back.

This is so bad .not only you here many players i seen complaining about cloudbet.com.same issues Terrible i thought it's Legit Casino shame on you.

What is in that last screenshot, it says "signs of prediction"? I don't quite understand this. Roulette is game of prediction, how can you exactly play roulette if you don't guess where ball will drop?

How one can defeat EV- game using system or whatever they said in that message?
I would really like to hear official explanation from cloudbet how is possible to cheat online roulette and make it EV+ game  
This is concerning.
Last time I tried to talk about their Montenegro's license they indirectly and politely said me to fuck off with questions.

I'll tag them for now, looking forward to fast response and reasonable explanation.

i contacted the OP (ginalli) to ask him few questions (of course not private) and seems like cloudbet is asking for bribe (cash under the table) to unlock his account from what he says.
correct me if i am wrong but we seen that before..
casinos locking people account to milk money from the big players, and in the end after the big noise, they always do that and milk their players.
this is classic case and not something new...
sadly the amount is big this time

I agree. There is should be some other ways to solve the real issues like that. The report doesn't make any sense. I will do whatever it takes to let everyone know that Cloudbet scamming people! 

There are a couple of things I want to mention about this report, I don't know if this report is real also.
The report prepared on Jan 20th (it has a date on it)
The report analyzes only 3 days of action (between Jan 11-14)
The report doesn't say that I cheated.
The report says that I was playing from saved bets which is the platform offers.
The report says that I played a couple different tables (which platform let you play 4 tables at the same time)
The report is saying that they will keep monitoring my games when I play BUT they don't even know my account was blocked 5 days before they prepared that report.


I will mate! Thanks!

Makes me sick every time. You should avoid betting with sites like these. They have no restrictions over the deposit but when big wins are made, the introduce all sorts of regulations. If you are following all their terms and conditions, you should go contact your local authorities and sue them.

If you have a legal issue and decide to ask gamblers, you should expect that your claim will not be enforced!

However, they have 1 million visits per month, so it looks like you can convince people to go to the bakery after being injured!

My impression is that the Askgamblers complaints service misleads victims!

What do you think?

There is a move topic option on the bottom left of the thread that you started. You can click it and then you'll be able to select which board to move and then click ok/next something similar. It's faster than contacting an admin, which I doubt he'll respond to something like this. Mod might help you though.

I am not sure how to move my thread to "scam accusation", I will contact admins, maybe they will help.

Why Cloudbet never request any documents when I deposit to my account 11 BTC. No questions! But when I won and I try to withdraw my winning! THEN there is many questions and investigations!

How is that

On https://www.askgamblers.com/casino-complaints most of the complaints solved by Cloudbet, but ALL COMPLAINS HAS less than 1 BTC and only my 2 complaints with 38 BTC and another guy with 331 BTC can't be resolved.

I am a businessman and I play this game in many casinos for many years. But this cloudbet is cheating on people like me, and I believe that they are cheating on the casino ends as well. The casinos think that my account was active.
Only that day of this occurs I sent 11 BTC to cloudbet to gamble but now I am not receiving anything and also I accused with cheating.
I can send all the proofs and their report as well.
I hope your platform can help.
Because I believe in karma, if this cloudbet is a scam, I will spend more money then I spent on cloudbet to marketing and let the next victims of cloudbet. Because this is not right. I made some searches and advice from some friends of mine to ask your help.
They are saying that I cheated, and I am asking if anyone cheats will not send you 11BTC to gamble. My play was always the same since I opened this account in Sep 2018, and I never won until that day.
Thank you for your time.

I think it is better to move this in scam accusation and put all your proofs so that DTs can decide whether the cloudbet should be tag or not.

Anyway, there are many users complains here about this site and telling that this site is scam like the threads below.

- https://bitcointalksearch.org/topic/cloudbet-scam-refusing-to-payout-4088023
- https://bitcointalksearch.org/topic/cloudbet-is-a-scam-website-1880426
- https://bitcointalksearch.org/topic/cloudbet-scam-3469100
- https://bitcointalksearch.org/topic/cloudbet-scam-this-could-happen-to-any-cloudbet-player-819311

and this one https://bitcointalksearch.org/topic/is-cloudbetcom-scam-solved-1755403 but this issue has been solved.

Beware on their TOS this is mostly the problem of most of the cloudbet players.

I also suggest you to try contacting them again from their official thread from here https://bitcointalk.org/index.php?topic=333552.5560
and let them know about your issue including your proofs(Maybe this time they will pay you winning bets).

I have been playing at Cloudbet since September 2018 and never had issues, but this time I had and nobody replies besides the casino marketing guy through WhatsApp and every time he says something else.

But there is some shady thing that I want to mention. Here is what happened. I play Live Roulette game from January 11th until 14th. 95% I lose since September 20. Anyone knows the game, will agree, that it's really hard to win. Anyway, after I played long hours I had 38 BTC and I requested withdraw. My account is suspended.

PLEASE SEE ATTACHED PROOFS!
1. Player Risk Analysis Report from EvolutionGaming (PDF file is here: https://ufile.io/mfj78)
2. Screenshots with all representatives from Cloudbet (52 images: https://imgur.com/a/5ZxWgDY)

First of all, this report was prepared on Jan 20th, when I contacted them on Jan 25th they told me they still waiting for the report. They sent me the report yesterday which is 28th.
Second, the report says that I played from saved bets, which is correct because the platform gives you an option to save your bets and play, or you can play repeat bets. If you play like that and win they tell you this is not the right way to play SO WHY DO YOU HAVE THIS OPTION ON YOUR PLATFORM?
Third, the report says that I placed my bets from saved bets average of 4 seconds before the ball dropped which might be correct but again, the platform lets you bet after they span the ball, so if you don't want the player play like that why do you have that option on the game.
Fourth, when they made this report they are stating Cloudbet that they will keep watching my actions and asking Cloudbet let them know if they want to block my account. So, in other words, they don't know my account was blocked on the day of withdrawing. So Cloudbet blocking the account and waits for couple days and then take actions and find excuses not to pay. I think they get the winning from the casinos and gain some time and never pay the big winning.
Fifth, the report states that I opened the account on Sep. 25th, 2018, but they analyze only from Jan 11-14th. If they go back and analyze all my play from Sep. 25th - Jan. 14th, they will see that I always play the same way and I have been loosing.

So in reality, if there is software how I have been loosing...
I really want to thank this page to be our (victims) voice!
I did not cheat nor used any software, I am a businessman and I like to gamble, but this is stealing.


PLEASE SHARE WITH EVERYONE YOU KNOW ABOUT CLOUDBET.COM SCAM!      

DO NOT RISK YOUR MONEY because even if you win you will never get it.

CLOUDBET.COM trick people, I think they get the winnings from the casinos and then block your account.
If there is software like that, how come I have been loosing?

Please DON'T insult people! If you will check the history you will see how I have been playing.


38 BTC it is a lot of money and this is not profit. Only that day I deposit more than 11 BTC to that account to play and after I got lucky I ended up withdrawing 38 BTC.


<< January 13th >> - I deposited 11 BTC into my account on cloudbet.com
<< January 14th >> - Cloudbet sent me an email and asked the ID and some documents and I sent them right away, since then they tell me, our security team is an investigation.
<< January 15th >> - My account is suspended. I had a chat on Cloudbet.com with Lily. She said that I will get verified in a few days. That this is their standard procedure. When I asked about my account she said: «Your account is suspended for the period of verification, but your funds are safe with us. I am very sorry for all the inconveniences you’re dealing with. From my side, I’ll leave a note for the team regarding your request and will try to do my best to help you get your request solved as quickly as possible.»
All my withdrawals have been canceled and my balance is $38.3441 BTC.
<< January 20th >> - Received a player risk analysis report from EvolutionGaming. The report issued: 20th of January 2019.
<< January 24th >> - I contacted a customer support chat again with Molly and ask for an update. Molly: «I have looked into your ticket, and I can confirm, that your account has not yet been fully verified, in scenarios like this we request our game provider to check the winnings. Sadly they are overloaded with requests and have not yet gotten back to us.».
To my questions «Why?» «How long it will take?» Molly replied: «I can’t give you an answer on that as the accounts are being investigated by our Player Safety team, it is completely out of my reach, unfortunately. I’m afraid I cannot give you a time frame on this, it depends when the game providers will be able to get back to us again.»
<< January 25th >> - I contacted a customer support chat again with Matthew and ask for an update. I got the same answer as Molly told me yesterday.
<< January 28th >> - Contacted Molly on the chat at Cloudbet.com. I told her that I contacted Casino marketing guy and Andy told me that reports are ready! Molly’s reply: «The investigation was conducted by the game provider, where an in-depth analysis was conducted. The email from Andy is our final decision on the matter, as such, I have no further information to offer. The balance on the account has been confiscated. It means that your account will stay closed and funds frozen». When I asked, «Frozen means you keep the funds?» The chat joined Steve, and he replied «The funds on the account, as they were accumulated again our terms have been removed from the account. As such, your account has a 0.00 balance and will remain closed. This is our final decision on the matter.»

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