Topic: CLOUDBET SCAM " I AM TIRED " (Read 461 times)
They just scammed me for $15,000. Do not deposit.
I am still waiting, Any Mod or admin may help to solve my problem please ? Thanks
Isn't there an export function? An Excel or CSV format would be ideal.
An image wouldn't be much help
An image wouldn't be much help
Hi, No they dont have any export function.. ... And they dont have any current balance information after any bet.. ( I think you dont use before cloudbet right ? ) Thanks
Isn't there an export function? An Excel or CSV format would be ideal.
An image wouldn't be much help
An image wouldn't be much help
You should provide it anyway. Data crunching isn't that difficult 
I am so sorry ,I dont understand what I have to do.. DO I need printscreen all the pages ? Last night I had on my balance (1.26 - 1,30 ) btc.. Another day when I open my account I saw that my balance ( -6,22 )... After that when I write here. Support team fixed my balance to (0.0) . But problem is I lose my own bitcoins. I think cloudbet admin can solve this issue easy then me.. I only want to day deposit my balance.. Really I am betting with them big amounth for 3-4 years. Before they dont have any problem. But last 2-3 mounth I get lots of issue and write support. Everytime they told me that " everythink was normal " I lots of time feel that I missing bitcoins but I dont take record. But Last event was really bad. My balance going to ( - ) ... So I can understand somethink wrong on cloudbet. I am really sorry to write here.. I am so sad to lose this company. But they need to fix this problem.. .. thanks..
I add printscreen on my old post. You can see that something on there. And Here is problem not about history/balance/deposit I think. Problem is my balance going to (-) and they dont try to solve it. Their solution to make my balance 0... thanks for your answer..
You should provide it anyway. Data crunching isn't that difficult
@canyalos1 - I've just been informed that our support team have reached out directly to help resolve this issue, if you have any further queries then please let me know and I'll get back to you ASAP.
Thanks,
Ronnie @ Cloudbet
Thanks,
Ronnie @ Cloudbet
To be honest I am very surprised how lightly you are handling this.
If OP is right and there were some funds missing, why does he have to ask several times for the issue to get investigated in the first place, and then why is the final amount set to the wrong balance?
Either OP is completely wrong, or you are not very thorough at best.
OP can you provide your balance history/betting history?
Hi, Thank you for your answer. I can provide but I have more then 1000+ page betting history and deposit history.. There dont have real time balance history..
Here is deposit history 1 day before event ...
https://prnt.sc/ndrc5y
Sorry about of my english, I hope I understand you true.. thanks
@canyalos1 - I've just been informed that our support team have reached out directly to help resolve this issue, if you have any further queries then please let me know and I'll get back to you ASAP.
Thanks,
Ronnie @ Cloudbet
Thanks,
Ronnie @ Cloudbet
Hi, YEsterday they reply me that they want to speak with me about of missing btc. I directly reply them but still dont answer me... When they will reply me ?
He is printscreen of my email.. Thanks..
https://prnt.sc/ndr8x1
@canyalos1 - I've just been informed that our support team have reached out directly to help resolve this issue, if you have any further queries then please let me know and I'll get back to you ASAP.
Thanks,
Ronnie @ Cloudbet
Thanks,
Ronnie @ Cloudbet
To be honest I am very surprised how lightly you are handling this.
If OP is right and there were some funds missing, why does he have to ask several times for the issue to get investigated in the first place, and then why is the final amount set to the wrong balance?
Either OP is completely wrong, or you are not very thorough at best.
OP can you provide your balance history/betting history?
@canyalos1 - I've just been informed that our support team have reached out directly to help resolve this issue, if you have any further queries then please let me know and I'll get back to you ASAP.
Thanks,
Ronnie @ Cloudbet
Thanks,
Ronnie @ Cloudbet
That is why you should bet or play with consumer protection service inclusive.
Your deposits and betting / playing history should conclude your account balance?
Your deposits and betting / playing history should conclude your account balance?
I have some old printscreen. But I am betting lots of time in a day. How can I get printscreen all the 5 minute in a day. I was sleep and when I wake up I saw that my balance -6.22.. btc. My own balance not on here. I think everthink is clear that they have tech. problem on their sytem. My balance how can be " - " ..How is it possible..
https://vimeo.com/331001240
Here is video link.. May bitcointalk admin can help me in this issue_? Thanks
Why don't you check your bet history and calculate all bets, you can easily find any problem. There is all details there and for your btc deposit you can show your cloudbet wallet address, if you deposit there wallet will show with time and date.
You can not see your betting history in your Cloudbet account?
That is why you should bet or play with consumer protection service inclusive.
Your deposits and betting / playing history should conclude your account balance?
Your deposits and betting / playing history should conclude your account balance?
I have some old printscreen. But I am betting lots of time in a day. How can I get printscreen all the 5 minute in a day. I was sleep and when I wake up I saw that my balance -6.22.. btc. My own balance not on here. I think everthink is clear that they have tech. problem on their sytem. My balance how can be " - " ..How is it possible..
https://vimeo.com/331001240
Here is video link.. May bitcointalk admin can help me in this issue_? Thanks
That is why you should bet or play with consumer protection service inclusive.
Your deposits and betting / playing history should conclude your account balance?
Your deposits and betting / playing history should conclude your account balance?
@canyalos1 - Thanks very much for the info, I've spoken to our support teams and DMed you an update.
Thanks,
Ronnie @ Cloudbet
Thanks,
Ronnie @ Cloudbet
I send Cloudbet dm, and he send me 2 message. But I see that they dont want to solve my problem. I have all evidence.. I post here printscreen of my account. I dont understand, What they need more.. I told them I was have on my account 1.26 - 1.30 bitcoin. Now they fixed my account balance " 0 " ... WHERE IS MY BITCOINS. I want somebody help me... I need advice from forum users. thanks..
Here is Cloudbet Message to me..
Hi canyalos1,
I've spoken to our support teams and they have informed me that the issue should now be solved, they have reset your balance from -6.22 to 0 so that any future deposits will not be impacted.
Thanks,
Ronnie @ Cloudbet
--------------------------------------------------------------
Hi canyalos1,
You received a response regarding this issue from your account manager on Saturday 13th April.
If you have any additional evidence to provide us that you believe strengthens your claim of missing funds, then please contact our support teams directly at [email protected] and they will review the information provided, otherwise the issue will be considered closed.
Thanks,
Ronnie @ Cloudbet
@canyalos1 - Thanks very much for the info, I've spoken to our support teams and DMed you an update.
Thanks,
Ronnie @ Cloudbet
Thanks,
Ronnie @ Cloudbet
@canyalos1 - Could you please DM me your Cloudbet account name and support ticket number? I need that information to escalate this to our support teams for immediate investigation.
Thanks,
Ronnie @ Cloudbet
Thanks,
Ronnie @ Cloudbet
Hi, My user name : xcanyax I send many ticket. You can find them. Everytime that they write me " They control and nothing find " ... I am really sad. I do not want to write here but I do not have any option.. Please deposit my bitcoins in to my account.. I am waiting your reply..
Here is some ticket number " 12403965 - 12403937 " ... I ask different question, they answer me different ..
@canyalos1 - Could you please DM me your Cloudbet account name and support ticket number? I need that information to escalate this to our support teams for immediate investigation.
Thanks,
Ronnie @ Cloudbet
Thanks,
Ronnie @ Cloudbet
Does Cloudbet give loans to players or how can account balances become negative?
It's very strange. we have to wait to hear from Cloudbet whats happening. Just this year in this section I've seen many cases against cloudbet and this is not good for a casino
Sorry for I late to answer...
do not be limited to just responding to this thread, you should send PM to Cloudbet, so they can solve your problem
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