why do I get "Event not found or no active markets available" so often. Even when the games r going on perfectly fine? This happens at least 5-6 times a day. I joined cloudbet coz the odds were pretty decent but whats the use of that when I cannot even bet on them. The other half of the time when i do get a chance to bet on something, I get an error and says contact support. I dont see a point of that on live betting especially when u dont have a live chat support for sports betting. Thoroughly disappointed.
why do I get "Event not found or no active markets available" so often. Even when the games r going on perfectly fine? This happens at least 5-6 times a day. I joined cloudbet coz the odds were pretty decent but whats the use of that when I cannot even bet on them. The other half of the time when i do get a chance to bet on something, I get an error and says contact support. I dont see a point of that on live betting especially when u dont have a live chat support for sports betting. Thoroughly disappointed.
Hi philiveyjr,
Thanks for your feedback.
In cases when you see no active markets available whilst trying to place Live In-play bets, this is due to stoppages within a MLB game. For example, a break when a home run is scored, a commercial break, or when a new batter is coming into bat - The markets at times will close but will re-open for live betting.
I have communicated your feedback to our development team. I think that it is important to clarify on the site why these markets are closed at the time
Many thanks,
The Cloudbet Team
I understand what you are trying to explain and its normal for market to be shut down when a player is at bat. I am not talking about those cases. Whenever market is currently unavailable.. It is unavailable for all the games on the site be it live games or the one's that have a few hours for the games to commence. It happens 2-3 times in an hour. Also have seen a few games locked for hours before the game starts. The market being locked on just cloudbet.. the same market were open on other sportsbooks.
Edit: I understand that the market being locked so that you cannot bet any further at that moment but I get that "Event not found or no active markets available"
try this
click signout
check your bet history
if your bet didnt came thru. try betting again
