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Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 234. (Read 465733 times)

legendary
Activity: 840
Merit: 1000
Cloudbet in a joke I've deposited over 2k on it.. Made a wager for .0458 on a snooker match live bet showed score 3-3 then after I place wager live bet changes it to 4-2
I contact support this is what they tell me

Thank you for your email.

Please be aware that in order for the correct scores/odds to be updated, you may need to refresh your browser. As per our records, you have placed your bet on "Which Team Will Win The Match" market and your selection was on "Astley, John" As per the official results, "Bond, Nigel" won 4-2 and hence your bet is correctly settled as a loss.

Once a bet has been submitted to us and accepted by our system it cannot be cancelled. This means that we are not able to refund your bet on this occasion.

In the future, when submitting a bet slip, please make sure to double-check all your selections, as once it's been received there is nothing more that can be done.

Best regards,

Brendon Mayor
Cloudbet Customer Support Team


What a joke

Sadly they have always been a jokes, although they do provide one of the oldest sportsbooks service around here with quite high bet limit however given the recent breach to their security , I think that they are totally a joke. You should be worrying that you still have funds here, your account as well as your funds might not be safe

Which is where 2FA comes in handy. They offer it, and if u really care about protecting your bankroll then you might as well use it. My BTC is safe so far.. and as long as the company is not trying to run away with my money.. I think it will remain safe.
hero member
Activity: 980
Merit: 500
I've been using Cloudbet on my phone and due to the mobile format, I'm not able to see the score of the match. I can just see the set score. This is the problem for a lot of sports. Please upgrade it. Thanks.

Try to upgrade your browser with the latest one or anything with high features like puffin for android. Using this kind of browser will make you feel like you are on a pc somehow.
legendary
Activity: 1064
Merit: 1000
Cloudbet in a joke I've deposited over 2k on it.. Made a wager for .0458 on a snooker match live bet showed score 3-3 then after I place wager live bet changes it to 4-2
I contact support this is what they tell me

Thank you for your email.

Please be aware that in order for the correct scores/odds to be updated, you may need to refresh your browser. As per our records, you have placed your bet on "Which Team Will Win The Match" market and your selection was on "Astley, John" As per the official results, "Bond, Nigel" won 4-2 and hence your bet is correctly settled as a loss.

Once a bet has been submitted to us and accepted by our system it cannot be cancelled. This means that we are not able to refund your bet on this occasion.

In the future, when submitting a bet slip, please make sure to double-check all your selections, as once it's been received there is nothing more that can be done.

Best regards,

Brendon Mayor
Cloudbet Customer Support Team


What a joke

Sadly they have always been a jokes, although they do provide one of the oldest sportsbooks service around here with quite high bet limit however given the recent breach to their security , I think that they are totally a joke. You should be worrying that you still have funds here, your account as well as your funds might not be safe
legendary
Activity: 840
Merit: 1000
I've been using Cloudbet on my phone and due to the mobile format, I'm not able to see the score of the match. I can just see the set score. This is the problem for a lot of sports. Please upgrade it. Thanks.
newbie
Activity: 57
Merit: 0
Cloudbet in a joke I've deposited over 2k on it.. Made a wager for .0458 on a snooker match live bet showed score 3-3 then after I place wager live bet changes it to 4-2
I contact support this is what they tell me

Thank you for your email.

Please be aware that in order for the correct scores/odds to be updated, you may need to refresh your browser. As per our records, you have placed your bet on "Which Team Will Win The Match" market and your selection was on "Astley, John" As per the official results, "Bond, Nigel" won 4-2 and hence your bet is correctly settled as a loss.

Once a bet has been submitted to us and accepted by our system it cannot be cancelled. This means that we are not able to refund your bet on this occasion.

In the future, when submitting a bet slip, please make sure to double-check all your selections, as once it's been received there is nothing more that can be done.

Best regards,

Brendon Mayor
Cloudbet Customer Support Team


What a joke
legendary
Activity: 1540
Merit: 1013
This is happening to me as well. It's been about 4 days and they want send me a new password. I do have funds in my account. Pretty frustrating to get the same reply every time I email them. They say, "please click the I forgot my password button to receive a new password" but that doesn't work. It isn't in my spam folder. They just refuse to really help.

I got funds here as well and I have been keep emailling them and receive no response from cloudbet so far. The biggest fear of mine would be that this is an exit scam from cloudbet. They change it by themselves or they sell these private data to someone because they are shutting the site down
newbie
Activity: 8
Merit: 0
This is happening to me as well. It's been about 4 days and they want send me a new password. I do have funds in my account. Pretty frustrating to get the same reply every time I email them. They say, "please click the I forgot my password button to receive a new password" but that doesn't work. It isn't in my spam folder. They just refuse to really help.
hero member
Activity: 700
Merit: 500
morir es descansar
Got the same issue here, i was out for vacation and my phone keep sending me notification that someone changed my password, atleast 3 times a day. I dont have any funds on cloudbet however because of this I need to change the other password for security. Lesson learned, never use the same password


This is happening to me too and i cant access my account and im also afraid to fix it though because of this case until now i dont like to happen it any time i have a balance on it. But unfortunately i do not have only one password for all my acccounts.
legendary
Activity: 1318
Merit: 1010
666 - slave 2 the grind -
This is a bit concerning everyone having these issues, I can't seem to login either, though I have no funds in my account.. I hope everything is alright with cloudbet.
legendary
Activity: 1540
Merit: 1016
Got the same issue here, i was out for vacation and my phone keep sending me notification that someone changed my password, atleast 3 times a day. I dont have any funds on cloudbet however because of this I need to change the other password for security. Lesson learned, never use the same password
newbie
Activity: 18
Merit: 0
newbie
Activity: 18
Merit: 0
What's happening on Cloudbet? I never change my password, but now the site said "Incorrect username or password". Please secured our bets please. Now bettors will leave your site.  Embarrassed

I have the same problem. They can't solve unfortunately.
hero member
Activity: 826
Merit: 523
What's happening on Cloudbet? I never change my password, but now the site said "Incorrect username or password". Please secured our bets please. Now bettors will leave your site.  Embarrassed
They have changed some account passwords for security reasons , I think they sent an e-mail to you about that , check your e-mail and you will know every thing , or you can insert your e-mail in this site : https://haveibeenpwned.com/   then click Pwend to check if your account has been uncovered
sr. member
Activity: 378
Merit: 250
What's happening on Cloudbet? I never change my password, but now the site said "Incorrect username or password". Please secured our bets please. Now bettors will leave your site.  Embarrassed
newbie
Activity: 18
Merit: 0
Hi,

Me threw the mail I can't access my account for 3 days like that and it doesn't mail my Hotmail address. Approximately 40 $ of my money on and slept on top. Definitely I don't recommend this site anymore.



Thanks for reaching out to us.

At Cloudbet we take your security and privacy very seriously. As part of our routine monitoring, we discovered a list of email addresses and passwords posted online. While the list was not Cloudbet-related, we know that many customers reuse their passwords on multiple websites. Since we believe your email addresses and passwords may have been on the list, we have assigned a temporary password to your Cloudbet account out of an abundance of caution. If you had 2-Step Authentication enabled, your password has NOT been reset.

If you did not have 2-Step Authentication enabled, you will need to reset your password when you return to the Cloudbet site. To reset your password, click "Forgot your password?" at the top of any page on Cloudbet.com. After you enter your email address, you will receive an email containing a personalized link. Click the link from the email and follow the directions provided.

Your new password will be effective immediately. We recommend that you choose a password that you have never used with any website.

We also highly recommend that you also enable Cloudbet's 2-Step Authentication, a feature that adds an extra layer of security to your account. In addition to entering your password, 2-Step Authentication requires you to enter a unique security code during sign in. To learn more about 2-Step Authentication, go to Cloudbet.com, go to My Account, and click Account Settings, and then click Enable 2-Step Authentication.
newbie
Activity: 57
Merit: 0
Hi cloudbet I placed a wager in the morning on a snooker natch for . 03 when I placed wager it said score was 3 to 3 25 seconds score gets changed to 4 to 2 and match is over. This is impossible unless score was listed wrong please fix
legendary
Activity: 1946
Merit: 1007
The same with me, I also received an email
YOUR CLOUDBET PASSWORD HAS BEEN CHANGED  Shocked
legendary
Activity: 1162
Merit: 1000
I am also got confused to receive that email your password has been reset, is that phishing email for attempt to steal our account information or our email and password got leaked due very poor site security, is there I have to reset the my account password? 

Just to be safe better don't click in any of the links in the mail and go to cloudbet's site by tipping the address in your browser and change your password.

One way or another it might be compromised(either the email is true or the site has been hacked and your data has been compromised)
legendary
Activity: 966
Merit: 1000
TRUMP IS DOING THE BEST! MAKE AMERICA GREAT AGAIN!
I am also got confused to receive that email your password has been reset, is that phishing email for attempt to steal our account information or our email and password got leaked due very poor site security, is there I have to reset the my account password? 
it is geniune e-mail , I also received it , and tried to investigate , check their twitter account , they post that some accounts have been uncovered . in any case you won't lose anything if you changed your password .
their tweet link : https://twitter.com/Cloudbet/status/750643845121970176
I got this same sort of email today and thought it was just a spam email. To get you to click the link to change your password so too key log your account. So I just ignored it. But now I see that is was because of a database breach. That is shame as they had their wallet hacked just a year ago. So their security people have not learned a thing from that.  Undecided
hero member
Activity: 924
Merit: 500
I want to ask about the EURO bet challenge competition , you have not provided any statistics , like how many participants , and how will divide the prize pool.
If I correctly expected the final to be between France and Portugal , how much I will earn ? and when the prizes will be credited to the winner accounts?
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