It's really not nice!!
I'm still waiting to get my win in order to bet on new games. The games have started and I'm still waitinggg!
Dissatissfied from this support!!!
Perhaps this is a pretty serious issue and make support team has not been able to contact you, because they're looking for a solution to this problem. And chances are if this issue has already been resolved you will get an email reply and you can start a new game. I believe this site support team is extremely professional in dealing with a problem, but they also need time to fix the problem, let alone the problems he found was quite serious problems and make them more working hard to fix the problem