Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 281.

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: Kiritsugu on October 05, 2015, 09:46:46 PM

Quote from: Stunna on October 05, 2015, 09:39:14 PM

Randall(a PD mod) made two accounts on your website, in his words:

"I made two accounts and forgot to change IP country, and I didnt know they'd freeze both accounts if you had two accs from same IP"
His account email starts with a v (your site doesn't have usernames) and he's owed 0.18+.

Honestly policies like this are stupid enough, but even when services like coinbase/changetip suspend accounts they still refund the user the balance. As long as he wasn't cheating, double-spending etc there's no reason not to pay him out his balance. Please resolve this and change your TOS

Thanks

If you need to know the email on the account you can PM me. I am Randall.

To elaborate a little, the only reason I made a second acount is because somehow you guys made the account balance on my first one negative. It now shows as -0.05, which I had nothing to do with, and I didn't want to risk making a deposit and losing it.

The second account, the one Stunna mentioned, is the one that I am owed 0.18+ on.

Hi Kiritsugu,

Drop us a PM or email and we'll look into your issue for you.

Cheers,
Cloudbet

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: Stunna on October 05, 2015, 09:39:14 PM

Randall(a PD mod) made two accounts on your website, in his words:

"I made two accounts and forgot to change IP country, and I didnt know they'd freeze both accounts if you had two accs from same IP"
His account email starts with a v (your site doesn't have usernames) and he's owed 0.18+.

Honestly policies like this are stupid enough, but even when services like coinbase/changetip suspend accounts they still refund the user the balance. As long as he wasn't cheating, double-spending etc there's no reason not to pay him out his balance. Please resolve this and change your TOS

Thanks

We don't currently automatically freeze accounts because of the same IP. It is probable that his issue is due to another reason.

Please ask Randall to drop us a line and we'll gladly look into his account(s) for him.

Cheer,s
Cloudbet

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Hi all

We've resolved the transaction malleability issues and withdrawals are now instant again. Thanks for your patience and understanding.

Cheers,
Cloudbet

Kiritsugu

legendary

Activity: 1570

Merit: 1041

Quote from: Stunna on October 05, 2015, 09:39:14 PM

Randall(a PD mod) made two accounts on your website, in his words:

"I made two accounts and forgot to change IP country, and I didnt know they'd freeze both accounts if you had two accs from same IP"
His account email starts with a v (your site doesn't have usernames) and he's owed 0.18+.

Honestly policies like this are stupid enough, but even when services like coinbase/changetip suspend accounts they still refund the user the balance. As long as he wasn't cheating, double-spending etc there's no reason not to pay him out his balance. Please resolve this and change your TOS

Thanks

If you need to know the email on the account you can PM me. I am Randall.

To elaborate a little, the only reason I made a second acount is because somehow you guys made the account balance on my first one negative. It now shows as -0.05, which I had nothing to do with, and I didn't want to risk making a deposit and losing it.

The second account, the one Stunna mentioned, is the one that I am owed 0.18+ on.

Stunna

legendary

Activity: 3192

Merit: 1279

Primedice.com, Stake.com

Randall(a PD mod) made two accounts on your website, in his words:

"I made two accounts and forgot to change IP country, and I didnt know they'd freeze both accounts if you had two accs from same IP"
His account email starts with a v (your site doesn't have usernames) and he's owed 0.18+.

Honestly policies like this are stupid enough, but even when services like coinbase/changetip suspend accounts they still refund the user the balance. As long as he wasn't cheating, double-spending etc there's no reason not to pay him out his balance. Please resolve this and change your TOS

Thanks

Cereberus

legendary

Activity: 910

Merit: 1000

I knew something was up when I made a deposit and it took 30 minutes when usually it is instant to get to my cloudbet account.
That started late last Thursday. And they are still having problems 72 hours later?

AndersAA

full member

Activity: 216

Merit: 100

Quote from: Gogo ppp on October 05, 2015, 05:06:52 PM

Quote from: fox19891989 on October 05, 2015, 03:02:45 PM

Quote from: sasa87it on October 05, 2015, 02:51:59 PM

05 Oct 18:10   Withdrawal   -0.2501   Pending   1AnBFGLacFdA4rneWjwzWNty5B9nohEdH1
05 Oct 14:29   Withdrawal   -0.6001   Pending   1HxiJb3AJG4ymyvZ5kwJC7gYaXBp1gTrAn
05 Oct 14:24   Withdrawal   -0.0601   Pending   17qFFWPXuKejSWwKof9xyjtsHVGB7EoEue

Now are 21:56 and thay are ...PENDING !!!

they said before:"For the past 48-72 hours, the bitcoin network has been undergoing a large scale transaction malleability denial-of-service attack. All bitcoin transactions are affected.

Our technical team is working on a resolution, specific to Cloudbet users. Your funds at Cloudbet are safe, and you will be able to withdraw in full once we have resolved the issue. No action is required by any Cloudbet users. We will keep you posted as we make progress."

So juts be patient, I think they pause instant withdrawals because of this attack.

"So juts be patient, I think they pause instant withdrawals because of this attack."

They've never had instant withdrawals in my experience.
Perhaps for micro withdrawals like hundredths of a btc they have that.

My withdrawals of 3-7btc are instant about 40% of the time and within a few hours 85%-ish of the time.

Gogo ppp

legendary

Activity: 1078

Merit: 1000

Quote from: fox19891989 on October 05, 2015, 03:02:45 PM

Quote from: sasa87it on October 05, 2015, 02:51:59 PM

05 Oct 18:10   Withdrawal   -0.2501   Pending   1AnBFGLacFdA4rneWjwzWNty5B9nohEdH1
05 Oct 14:29   Withdrawal   -0.6001   Pending   1HxiJb3AJG4ymyvZ5kwJC7gYaXBp1gTrAn
05 Oct 14:24   Withdrawal   -0.0601   Pending   17qFFWPXuKejSWwKof9xyjtsHVGB7EoEue

Now are 21:56 and thay are ...PENDING !!!

they said before:"For the past 48-72 hours, the bitcoin network has been undergoing a large scale transaction malleability denial-of-service attack. All bitcoin transactions are affected.

Our technical team is working on a resolution, specific to Cloudbet users. Your funds at Cloudbet are safe, and you will be able to withdraw in full once we have resolved the issue. No action is required by any Cloudbet users. We will keep you posted as we make progress."

So juts be patient, I think they pause instant withdrawals because of this attack.

"So juts be patient, I think they pause instant withdrawals because of this attack."

They've never had instant withdrawals in my experience.
Perhaps for micro withdrawals like hundredths of a btc they have that.

sasa87it

full member

Activity: 196

Merit: 100

SUUUCAAA!!!

Quote from: fox19891989 on October 05, 2015, 03:02:45 PM

Quote from: sasa87it on October 05, 2015, 02:51:59 PM

05 Oct 18:10   Withdrawal   -0.2501   Pending   1AnBFGLacFdA4rneWjwzWNty5B9nohEdH1
05 Oct 14:29   Withdrawal   -0.6001   Pending   1HxiJb3AJG4ymyvZ5kwJC7gYaXBp1gTrAn
05 Oct 14:24   Withdrawal   -0.0601   Pending   17qFFWPXuKejSWwKof9xyjtsHVGB7EoEue

Now are 21:56 and thay are ...PENDING !!!

they said before:"For the past 48-72 hours, the bitcoin network has been undergoing a large scale transaction malleability denial-of-service attack. All bitcoin transactions are affected.

Our technical team is working on a resolution, specific to Cloudbet users. Your funds at Cloudbet are safe, and you will be able to withdraw in full once we have resolved the issue. No action is required by any Cloudbet users. We will keep you posted as we make progress."

So juts be patient, I think they pause instant withdrawals because of this attack.

ok.. but now are 8 hour.. Tongue

fox19891989

hero member

Activity: 840

Merit: 1000

Quote from: sasa87it on October 05, 2015, 02:51:59 PM

05 Oct 18:10   Withdrawal   -0.2501   Pending   1AnBFGLacFdA4rneWjwzWNty5B9nohEdH1
05 Oct 14:29   Withdrawal   -0.6001   Pending   1HxiJb3AJG4ymyvZ5kwJC7gYaXBp1gTrAn
05 Oct 14:24   Withdrawal   -0.0601   Pending   17qFFWPXuKejSWwKof9xyjtsHVGB7EoEue

Now are 21:56 and thay are ...PENDING !!!

they said before:"For the past 48-72 hours, the bitcoin network has been undergoing a large scale transaction malleability denial-of-service attack. All bitcoin transactions are affected.

Our technical team is working on a resolution, specific to Cloudbet users. Your funds at Cloudbet are safe, and you will be able to withdraw in full once we have resolved the issue. No action is required by any Cloudbet users. We will keep you posted as we make progress."

So juts be patient, I think they pause instant withdrawals because of this attack.

sasa87it

full member

Activity: 196

Merit: 100

SUUUCAAA!!!

05 Oct 18:10   Withdrawal   -0.2501   Pending   1AnBFGLacFdA4rneWjwzWNty5B9nohEdH1
05 Oct 14:29   Withdrawal   -0.6001   Pending   1HxiJb3AJG4ymyvZ5kwJC7gYaXBp1gTrAn
05 Oct 14:24   Withdrawal   -0.0601   Pending   17qFFWPXuKejSWwKof9xyjtsHVGB7EoEue

Now are 21:56 and thay are ...PENDING !!!

Gogo ppp

legendary

Activity: 1078

Merit: 1000

Everyone who has an issue with Cloudbet re:

Slow payouts (more than 15 minutes);

Slow grading of bets (more than 15 minutes for major market sports);

Slow response from customer service -

I suggest all of you cut and paste your posts into this thread:

https://bitcointalk.org/index.php?topic=717790.1480

TokMoL

newbie

Activity: 5

Merit: 0

may comision payout stil pending

04 Oct 06:39 ->> 0.0571 ->> pending

william32

newbie

Activity: 19

Merit: 0

Quote from: Palaboy on October 05, 2015, 03:56:44 AM

may payout still pending almost 24 hrs Angry

Cloudbet is gooooiiinngggg scam

Hope not!
I'm also emailing with them now, couldn't even login anymore this morning. Since today (after 1.5 years of betting) my account is 'not activated' anymore. It's now under investigation.

Had another issue two weeks ago where they paid out a bet, but two days later removed those winnings claiming the odds where not according to marketstandards. According to their terms can make them undone. Even after payout. Cost me over 3BTC.

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Quote from: Palaboy on October 05, 2015, 03:56:44 AM

may payout still pending almost 24 hrs Angry

Cloudbet is gooooiiinngggg scam

Please send us an email and we will look into it.

Cheers,
Cloudbet

Palaboy

newbie

Activity: 8

Merit: 0

may payout still pending almost 24 hrs Angry

Cloudbet is gooooiiinngggg scam

fox19891989

hero member

Activity: 840

Merit: 1000

Since you run highest stake gambling site in btc industry, you should have enough fund to have better customer support, I think you should hire more customer service agents, at least 2, and develop live chatting to satisfy your customers, email is slow and inefficient.

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Hi all

For the past 48-72 hours, the bitcoin network has been undergoing a large scale transaction malleability denial-of-service attack. All bitcoin transactions are affected.

Our technical team is working on a resolution, specific to Cloudbet users. Your funds at Cloudbet are safe, and you will be able to withdraw in full once we have resolved the issue. No action is required by any Cloudbet users. We will keep you posted as we make progress.

For further information about transaction malleability attacks, please see here:
http://blog.coinkite.com/post/130318407326/ongoing-bitcoin-malleability-attack-low-s-high
http://www.coindesk.com/bitcoin-bug-guide-transaction-malleability/

Cheers,
Cloudbet

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Hi all

We are looking into a few issues with double spend deposits. We will keep everyone updated as we progress.

Cheers,
Cloudbet

forzendiablo

legendary

Activity: 1526

Merit: 1000

the grandpa of cryptos

this site has almost no support ;P but i got my money somehow hehehh.

Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 281. (Read 466288 times)