i tried to withdraw 10.01 btc at 03 Mar 10:38 and it still appears as pending, can you please withdraw this immediately
Hi leen93,
We do not currently have any withdrawals pending. The vast majority of our withdrawals are processed instantly, though larger withdrawals can take a little bit longer to process (they will always be paid within 24 hours). If your withdrawal hasn't yet been processed please contact [email protected] with details and we will be happy to look into it.
Cheers,
Cloudbet
No one ever wrote me back from [email protected] it's ok I'm not even worried about it in anymore. It's not worth it. Thanks for trying to help,
Hi Magicman420,
I looked into your account for you. Our system only ever accepts bets exactly as placed by the user. In this case, you submitted a bet of 0.2 BTC.
Also, we have received this exact same complaint from you multiple times in the past, after a bet has lost, and informed you of the same.
Finally - please note that it is against our terms and conditions for any player to have multiple accounts.
Please let us know if there is anything else we can help with.
Cheers,
Cloudbet