Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 370.

KingOfSports

hero member

Activity: 602

Merit: 500

Acc bought - used solely for signature testing

Quote from: Cloudbet on June 02, 2014, 05:45:03 PM

Hi all,

Firstly please accept our apologies for any delay in response. We were out of office on a company offsite on Monday. We're catching up on all issues over the next few hours.

If you made a deposit that has not yet been credited, please send us the transaction ID to [email protected].

Cheers,
Cloudbet

You guys are the absolute worst book ever. I look at this thread from time to time and you TRULY DO NOT CARE about ANY customer. Responding back DAYS LATER? There is no excuse for that. When's the last time you compensated a player for YOUR PROBLEMS? Never. Trust me when I say, you are god fucking awful as a sportsbook / casino.

Cloudbet

legendary

Activity: 2338

Merit: 1122

Cloudbet | Best Bitcoin Gambling Site Since 2013

Hi all,

Firstly please accept our apologies for any delay in response. We were out of office on a company offsite on Monday. We're catching up on all issues over the next few hours.

If you made a deposit that has not yet been credited, please send us the bitcoin network transaction hash to [email protected].

Cheers,
Cloudbet

RyanK

legendary

Activity: 1036

Merit: 1000

Ha in the USA its "national go home from work early day"

Maybe they took off for the day?!?!? Roll Eyes

jvol

full member

Activity: 146

Merit: 100

still no reply from support

jeremypwr

legendary

Activity: 2828

Merit: 4370

🤑 Free Bets have been credited 🤑

Quote from: thecrimson16 on June 02, 2014, 02:47:28 PM

I just did a micro deposit .01 BTC...it went thru in under 2 mins but my larger one from yesterday remains uncredited....my theory on Cloudbet is a lot of the time don't have enough BTC in their "cold storage" to cover deposits...they have about 2 people who work for them and once the storage is replenished it takes a good 30 hours to catch up with the deposits...I say stay far away...they are on their way out of the industry.

Yeah. I deposited twice only to take my my money out and let them keep their .0001. What book even nickel and dimes that .0001 out of their players? Huh

Hey Dennis and team!

It's 10pm over in Europe. Either you are all "sleeping" or you just don't care about your reputation.

Either way, this book sucks and you have to be a fool to trust them with your money! Plenty of better options available!

Good bye forever scambet!

thecrimson16

full member

Activity: 161

Merit: 100

I just did a micro deposit .01 BTC...it went thru in under 2 mins but my larger one from yesterday remains uncredited....my theory on Cloudbet is a lot of the time don't have enough BTC in their "cold storage" to cover deposits...they have about 2 people who work for them and once the storage is replenished it takes a good 30 hours to catch up with the deposits...I say stay far away...they are on their way out of the industry.

jeremypwr

legendary

Activity: 2828

Merit: 4370

🤑 Free Bets have been credited 🤑

Anyone want to make a wager that Couldbet is the next book to go under? They're horrible..

MICRO

legendary

Activity: 2464

Merit: 1037

CEO @ Stake.com and Primedice.com

Quote from: thecrimson16 on June 02, 2014, 12:20:41 PM

Quote from: MICRO on June 02, 2014, 11:55:16 AM

Quote from: thecrimson16 on June 02, 2014, 11:17:09 AM

If they're having a deposit issue that's one thing but disregarding emails sent to customer service is unacceptable.

I think they are just slow atm. They always answered emails. I think they stated it can take up to 12h ?

Well I'm right at 24 hours since I emailed them...plus the last time I had this issue(Friday)...I didn't get an email response for close to 30 hours.

Looks like they are getting sloppy. I always got a response in couple of hours.
I hope that gets sorted out fast for u guys.

thecrimson16

full member

Activity: 161

Merit: 100

Quote from: MICRO on June 02, 2014, 11:55:16 AM

Quote from: thecrimson16 on June 02, 2014, 11:17:09 AM

If they're having a deposit issue that's one thing but disregarding emails sent to customer service is unacceptable.

I think they are just slow atm. They always answered emails. I think they stated it can take up to 12h ?

Well I'm right at 24 hours since I emailed them...plus the last time I had this issue(Friday)...I didn't get an email response for close to 30 hours.

MICRO

legendary

Activity: 2464

Merit: 1037

CEO @ Stake.com and Primedice.com

Quote from: thecrimson16 on June 02, 2014, 11:17:09 AM

If they're having a deposit issue that's one thing but disregarding emails sent to customer service is unacceptable.

I think they are just slow atm. They always answered emails. I think they stated it can take up to 12h ?

thecrimson16

full member

Activity: 161

Merit: 100

If they're having a deposit issue that's one thing but disregarding emails sent to customer service is unacceptable.

jvol

full member

Activity: 146

Merit: 100

ok, i am goingt to city center with friends. will be back in couple of hours. if this sorted my post will be deleted.

MICRO

legendary

Activity: 2464

Merit: 1037

CEO @ Stake.com and Primedice.com

Quote from: jvol on June 02, 2014, 10:39:38 AM

you know what is strange, when i am login in i am using email with the end gmail.com , but when contacting support they see me as googlemail.com , i told them many times that they should fix and don't tell me to contact from email i created an account with, couse it is same.
And i had about 12 issues in past 2 months with cloudbet. and they know this. i like cloudbet, but in case they are playing with serious money, they need to make a move and care their customers!

Im not associated with them and i dont know from what email u contacting them, i just told u that coz i know they demand that. I hope they fix ur issues rly soon .

I dont think they would scam anybody out of theirs coins, u will get it eventually . Just give them some time .

jvol

full member

Activity: 146

Merit: 100

you know what is strange, when i am login in i am using email with the end gmail.com , but when contacting support they see me as googlemail.com , i told them many times that they should fix and don't tell me to contact from email i created an account with, couse it is same.
And i had about 12 issues in past 2 months with cloudbet. and they know this. i like cloudbet, but in case they are playing with serious money, they need to make a move and care their customers!

MICRO

legendary

Activity: 2464

Merit: 1037

CEO @ Stake.com and Primedice.com

Quote from: jvol on June 02, 2014, 10:30:01 AM

Same here, my 0.9 BTC deposit is missing. it is 21h now. almost a day. i wouldn't say it is INSTANT. no reply from support, no care.
And to check if the system works i have deposited 0.04 BTC and that one was funded instantly, so where is my 0.9 ? scam?

Hm... I always got fast answers from cloudbet support. I wouldn't call it a scam yet. Be patient a bit they will answer u . Try resending email .

And btw u need to send email from email u used to register account on cloudbet.

jvol

full member

Activity: 146

Merit: 100

Same here, my 0.9 BTC deposit is missing. it is 21h now. almost a day. i wouldn't say it is INSTANT. no reply from support, no care.
And to check if the system works i have deposited 0.04 BTC and that one was funded instantly, so where is my 0.9 ? scam?

thecrimson16

full member

Activity: 161

Merit: 100

Well it's a day later still no deposit into my account and still no response from customer service

jeremypwr

legendary

Activity: 2828

Merit: 4370

🤑 Free Bets have been credited 🤑

Quote from: thecrimson16 on June 01, 2014, 05:53:33 PM

Quote from: dodgecharger on June 01, 2014, 05:28:04 PM

Quote from: thecrimson16 on June 01, 2014, 04:28:11 PM

Quote from: Cloudbet on May 30, 2014, 11:20:30 PM

Hi folks,

The depositing issue has now been resolved and deposits are being processed as normal. Apologies again for the inconvenience.

Cheers,
Cloudbet

Decided to give you guys one more shot....exact same problem....been an hour since my BTC hit blockchain..still no deposit.....it's becoming clear your not fit to run a legit BTC book.

the same here over 2 hours and nothing of my deposit

I think they have literally one person who runs the entire operation....constant deposit/withdrawal problems and non existent support via email.

Yeah I've given up on Cloudbet. It's sad that I made 2 deposits and took my money out soon after. Cost me .0002 Roll Eyes

thecrimson16

full member

Activity: 161

Merit: 100

Quote from: dodgecharger on June 01, 2014, 05:28:04 PM

Quote from: thecrimson16 on June 01, 2014, 04:28:11 PM

Quote from: Cloudbet on May 30, 2014, 11:20:30 PM

Hi folks,

The depositing issue has now been resolved and deposits are being processed as normal. Apologies again for the inconvenience.

Cheers,
Cloudbet

Decided to give you guys one more shot....exact same problem....been an hour since my BTC hit blockchain..still no deposit.....it's becoming clear your not fit to run a legit BTC book.

the same here over 2 hours and nothing of my deposit

I think they have literally one person who runs the entire operation....constant deposit/withdrawal problems and non existent support via email.

dodgecharger

hero member

Activity: 1005

Merit: 500

Quote from: thecrimson16 on June 01, 2014, 04:28:11 PM

Quote from: Cloudbet on May 30, 2014, 11:20:30 PM

Hi folks,

The depositing issue has now been resolved and deposits are being processed as normal. Apologies again for the inconvenience.

Cheers,
Cloudbet

Decided to give you guys one more shot....exact same problem....been an hour since my BTC hit blockchain..still no deposit.....it's becoming clear your not fit to run a legit BTC book.

the same here over 2 hours and nothing of my deposit

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