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Topic: Coinbase feedback thread - page 4. (Read 5684 times)

sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
October 21, 2013, 01:02:28 PM
#12
Update:
You can use a visa debit card to validate yourself to level 3 and obtain instant purchases again.

Been using them for 6+ months. I was fully verified until they changed policy a few weeks back.

Overall I really like what they are doing and will continue to be a loyal customer for the foreseeable future.

FYI,
They only take visa credit cards for verification.
sr. member
Activity: 336
Merit: 250
October 21, 2013, 12:21:30 PM
#11
I have had good luck with them and was also fully verified until visa card backup was required. Your transfers will take a few days but they have always worked for me.

Best Regards,
hero member
Activity: 528
Merit: 527
October 21, 2013, 03:14:07 AM
#10
3 cancellations so far. I plan to keep trying to buy one bitcoin every couple weeks just to see if they ever fix their software.
full member
Activity: 238
Merit: 100
October 21, 2013, 01:56:03 AM
#9
Overly long drawn out validation process, cancellation of 7 day purchase orders (twice!).  Nothing but frustration so far trying to use them.   At this point why even risk using a company based in the US.   

Let's give them a chance.  All canceled orders have been resolved in the past based on what i've read.   They have a lot of investors and a good team.  And i'm pretty sure they are compliant with US laws. 
hero member
Activity: 574
Merit: 500
Mining for the hell of it.
October 21, 2013, 01:36:19 AM
#8
If you are not a level 2 it does take some time. Please give them alittle time.  Smiley
member
Activity: 109
Merit: 10
October 21, 2013, 01:00:57 AM
#7
Overly long drawn out validation process, cancellation of 7 day purchase orders (twice!).  Nothing but frustration so far trying to use them.   At this point why even risk using a company based in the US.   
full member
Activity: 238
Merit: 100
October 20, 2013, 10:09:57 PM
#6
Bank transfers seem to be working smoothly.  Their support is lacking, but that should get better with time.  I'm wondering how does credit card verification work.  They say they will make a small charge to verify on the credit card.  Did anyone get that small charge?
sr. member
Activity: 420
Merit: 250
October 20, 2013, 10:48:15 AM
#5
Been using them for 6+ months. I was fully verified until they changed policy a few weeks back.

Overall I really like what they are doing and will continue to be a loyal customer for the foreseeable future.

FYI,
They only take visa credit cards for verification.

Gotta agree with this fella. Coinbase certainly reliable. I too was enjoying the level 2 verified status until they started requiring users to setup visa credit card as a backup.

+1

Only problem I had with them was resolved through a single support ticket.  Otherwise they were very understanding when we accidentally funded from the wrong account (two accounts on file) and had to refund them for a significant purchase once everything cleared.  Great company, only people we trust for moving fiat.
legendary
Activity: 1610
Merit: 1000
Well hello there!
October 20, 2013, 01:54:14 AM
#4
Been using them for 6+ months. I was fully verified until they changed policy a few weeks back.

Overall I really like what they are doing and will continue to be a loyal customer for the foreseeable future.

FYI,
They only take visa credit cards for verification.

Gotta agree with this fella. Coinbase certainly reliable. I too was enjoying the level 2 verified status until they started requiring users to setup visa credit card as a backup.
sr. member
Activity: 392
Merit: 250
♫ A wave came crashing like a fist to the jaw ♫
October 17, 2013, 05:52:36 AM
#3
Been using them for 6+ months. I was fully verified until they changed policy a few weeks back.

Overall I really like what they are doing and will continue to be a loyal customer for the foreseeable future.

FYI,
They only take visa credit cards for verification.
hero member
Activity: 574
Merit: 500
Mining for the hell of it.
October 17, 2013, 05:37:04 AM
#2
Ive had a few issues with them but they have taken care of me in the long run. I am a fully verified customer of theres. So far ive been pretty happy with them.
full member
Activity: 238
Merit: 100
October 17, 2013, 04:43:38 AM
#1
The coinbase website looks pretty legitimate.  The team has a great resume.  I'm just wondering if people here have mostly successful transactions with them and how many problematic transactions with them.  I know there have been several cases where transactions have been canceled and tagged as "high risk transactions" by the system, and had to be corrected manually.  Now obviously this is a small % of cases.

My feedback so far-- Site display is easy to read and pleasing to the eye.  Bugs- the verify credit card.  It does not work, shows error messages, etc.  Verifying a credit card is good, because it allows instant buy (10/month)

The bank deposits are still pending for me, so i will get back to its timeliness.

Please give your feedback in this thread, because if coinbase becomes error free, this will be huge for USA people. 
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