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Topic: Coinbase withdrawal delays thread [Please add ACH delay reports to this thread] - page 2. (Read 8383 times)

full member
Activity: 168
Merit: 100
Make the Bitcoin, don't let the Bitcoin make you.
I'm having very long delays waiting for a couple of deposits. This has been happening with Coinbase for the last month at least with no explanations and every support response is a basic canned response not helpful at all. The real big problem with them is they are fully aware of all these problems and keep operating, just adding fuel to the fire. They should at least CEASES operations, get their shit together then open back up. Operating under faulty conditions and leaving all their customer's just guessing what the issues are is a bad practice. It would take them just minutes to suspend operations temporarily and/or put up a notice for everyone to see.



Nah, just ask camolist, he knows it all. Apparently wanting your money is a 'witch hunt'. Maybe he should back off when he isn't the one with thousands being held by conbase.

Anyway, here we are over two weeks later and still no money. I've retained a lawyer with btc knowledge, and given them until Wednesday to give me my money and appropriate compensation for the thousands they have cost me.
legendary
Activity: 1274
Merit: 1000
Personal text my ass....
I'm having very long delays waiting for a couple of deposits. This has been happening with Coinbase for the last month at least with no explanations and every support response is a basic canned response not helpful at all. The real big problem with them is they are fully aware of all these problems and keep operating, just adding fuel to the fire. They should at least CEASE operations, get their shit together then open back up. Operating under faulty conditions and leaving all their customer's just guessing what the issues are is a bad practice. It would take them just minutes to suspend operations temporarily and/or put up a notice for everyone to see.

full member
Activity: 217
Merit: 100
I've come to the conclusion that almost every bitcoin company is selectively scamming people and I'm over it... i havent been able to buy bitcoins for over a month because coinbase has become a complete and utter scam.  Fuck it.
legendary
Activity: 896
Merit: 1006
First 100% Liquid Stablecoin Backed by Gold
When I did my bank account verification, within 24 hours. Estimated date of today no money. All my ach go through within 1 business day if they were actually completed. Why allow withdrawals if you don't have the money which its obvious you don't. What another scam exchange
Yesterday was a holiday.
sr. member
Activity: 437
Merit: 250
When I did my bank account verification, within 24 hours. Estimated date of today no money. All my ach go through within 1 business day if they were actually completed. Why allow withdrawals if you don't have the money which its obvious you don't. What another scam exchange
legendary
Activity: 1260
Merit: 1000
Drunk Posts
Have another deposit scheduled for monday, will report then.
hero member
Activity: 896
Merit: 1000
very significant sale here last week. was delayed a day

been buying and selling with them since november last year i think it's the first delay

and it happened when their exchange (bitstamp) was having banking trouble. you all need to put your witch hunt effort into something worthwhile like one of the thefts or recent "hacks"
legendary
Activity: 896
Merit: 1006
First 100% Liquid Stablecoin Backed by Gold
Olaf, bullshit. Absolute utter bullshit. No funds in my account yet still, and you are all liars. My friends and I have 79k tied up in your shoddy outfit. I think I'll have my lawyer draft a letter to you, fincen and whoever the hell else will listen. Ah yes, my senator too. Sounds good.

I expect a pm today with a live telephone number to speak to you people. I am sending this to your 'support' too.

The most likely reason is that they (Coinbase) have liquidated your Bitcoins on Bitstamp at the point of sale. Bitstamp however, have encountered banking software issues which has led to delays in deposits and withdrawals (src: https://www.bitstamp.net/article/banking-software-issues/). Given that it takes ~2-5 days for an international wire from Europe to America to clear through the SWIFT network, Coinbase were probably illiquid for some small period while they waited for Bitstamp to correct the issue, submit the funds to the banking network and those funds to then settle into their US account.

While Coinbase probably do match counter-parties for some trades internally within their service, the volatility of Bitcoin makes this risky if they haven't got a BUY order on their service from someone (like yourself) who issues a SELL at or around the same time. So, to reduce this exposure when you SELL on their platform they SELL on Bitstamp (not likely Gox because of it's banking problems or BTC-E because...well, it's Russian legit). Any other scenario would be highly risky (See BTC/USD XR rate charts for 17-11-2013 to 19-11-2013 inclusive).

The negative effects of Bitstamps technical meltdown affect every ancillary service that depends on them. It's no different then the dependency a broker that trades on behalf of clients on the NASDAQ or LSE has on technical and consistent performance of these platforms. Butterfly flaps it's wings, somewhere there is a Tsunami.

Morale; Be patient - your money will almost certainly turn up.
Why after going through all the trouble of being licensed in the USA they are using bitstamp?  USA seems to be ok with bitcoin isn't it time to have an actual exchange instead of going to Eastern Europe?
full member
Activity: 168
Merit: 100
Make the Bitcoin, don't let the Bitcoin make you.

Datapoint:

Made two 10 BTC sales over the weekend (or perhaps one on Friday...to lazy to look.)  The estimate date of deposit was Friday.  I noticed that one of them went in today (Wed.)  So this one beat the estimate by several days.


Datapoint .... two weeks exactly and STILL nothing. Four transactions, three people, three different accounts totalling $70,000.

Datapoint ... today the transactions would be worth about $200,000.

Suspicious much?

Yes, but when someone has such severe problems and other people don't seem to, a lot of times it makes me wonder if something tripped a flag for said user.  I get every sense that Coinbase is attempting to integrate fully with the mainstream banking system and financial regulatory authorities as a function of their business model.  That happens to be A-OK with me for the business I do with them.



THREE people, sir. THREE completely different accounts.

I could care less what assertions you wish to make about my completely legitimate mining operations.
legendary
Activity: 4760
Merit: 1283

Datapoint:

Made two 10 BTC sales over the weekend (or perhaps one on Friday...to lazy to look.)  The estimate date of deposit was Friday.  I noticed that one of them went in today (Wed.)  So this one beat the estimate by several days.


Datapoint .... two weeks exactly and STILL nothing. Four transactions, three people, three different accounts totalling $70,000.

Datapoint ... today the transactions would be worth about $200,000.

Suspicious much?

Yes, but when someone has such severe problems and other people don't seem to, a lot of times it makes me wonder if something tripped a flag for said user.  I get every sense that Coinbase is attempting to integrate fully with the mainstream banking system and financial regulatory authorities as a function of their business model.  That happens to be A-OK with me for the business I do with them.

full member
Activity: 168
Merit: 100
Make the Bitcoin, don't let the Bitcoin make you.

Datapoint:

Made two 10 BTC sales over the weekend (or perhaps one on Friday...to lazy to look.)  The estimate date of deposit was Friday.  I noticed that one of them went in today (Wed.)  So this one beat the estimate by several days.



Datapoint .... two weeks exactly and STILL nothing. Four transactions, three people, three different accounts totalling $70,000.

Datapoint ... today the transactions would be worth about $200,000.

Suspicious much?
legendary
Activity: 4760
Merit: 1283

Datapoint:

Made two 10 BTC sales over the weekend (or perhaps one on Friday...to lazy to look.)  The estimate date of deposit was Friday.  I noticed that one of them went in today (Wed.)  So this one beat the estimate by several days.

legendary
Activity: 4760
Merit: 1283
Got this in the mail today

Code:
Thank you for contacting Coinbase Support! Unfortunately, we are experiencing a tremendous volume of support requests, and have not been able to answer your ticket in a reasonable amount of time.

If you are still experiencing difficulties, simply reply to this email with a note that you still need help (you don't need to re-explain the issue you're experiencing), and we will do our best to address it as soon as possible. If your issue has been resolved please do not reply to this email.

We have been experiencing exponential growth and are quickly expanding our support team to match. Thank you for your patience during this time and for your continued support while we grow!


I've had it with these Goddamned thieves. Two weeks tomorrow and not a damned thing from them ... apart from the above email.

"Haha, we have your 70 thousand, but we can't be bothered to reply..."

We will see how they like being dragged through court.

I got the same message on a ticket I had out for a while.  I appreciated that they were monitoring the queue length and trying to do at least something with the resources they currently have available.

I dunno who here has actually worked in a start-up, but even if one obtains the resource to staff up and has a distinct need to do so, it's not something which can be done overnight.  This is especially true if one is trying to hire for people who will have access to customer financial information which is especially sensitive.

My ticket outlining my request sits in their queue.  I can refer to it efficiently by number if any problems arise and I need to do so.

hero member
Activity: 686
Merit: 500
Whoa, there are a lot of cats in this wall.
I received my first withdrawal 1 business day late.  That cost me a little bit, but not terrible.  My second withdrawal is supposed to hit my account on Friday.  I placed it on Monday.  I'll post back letting everyone know whether that time is met or not. 
hero member
Activity: 658
Merit: 500
Coinbase has been having problems since the end of october. I have yet another transaction MIA.

Wonder if they know that by putting a time definite date on transactions and then missing that date that they fall under contract tort and securities laws? It opens them up for consequential damages and breach of contract as well as mail fraud and a whole slew of things.

They are playing with fire and I'm considering pouring some legal gasoline on them.

All of mine showed up. Couple days late but fine, still cost me $$. This month, the delays have been horrible and when the price is so volatile that it jumps 10-20% per day the losses are not cool.

I'm sure this is just growing pains and such, but still they need to get their act together. It was awesome a couple of months ago. I'm sure they are swamped. But they also need to provide the service they say they will, on the dates they commit to and to respond to support emails within a reasonable period of time. Having to rant, PM, or hunt someone down on IRC to get answers is not exactly something that's ready for the public or even the average bitcoiner.

That said, they are still light years better than mtgox.
full member
Activity: 168
Merit: 100
Make the Bitcoin, don't let the Bitcoin make you.
Got this in the mail today

Code:
Thank you for contacting Coinbase Support! Unfortunately, we are experiencing a tremendous volume of support requests, and have not been able to answer your ticket in a reasonable amount of time.

If you are still experiencing difficulties, simply reply to this email with a note that you still need help (you don't need to re-explain the issue you're experiencing), and we will do our best to address it as soon as possible. If your issue has been resolved please do not reply to this email.

We have been experiencing exponential growth and are quickly expanding our support team to match. Thank you for your patience during this time and for your continued support while we grow!


I've had it with these Goddamned thieves. Two weeks tomorrow and not a damned thing from them ... apart from the above email.

"Haha, we have your 70 thousand, but we can't be bothered to reply..."

We will see how they like being dragged through court.
legendary
Activity: 1946
Merit: 1006
Bitcoin / Crypto mining Hardware.
Got this in the mail today

Code:
Thank you for contacting Coinbase Support! Unfortunately, we are experiencing a tremendous volume of support requests, and have not been able to answer your ticket in a reasonable amount of time.

If you are still experiencing difficulties, simply reply to this email with a note that you still need help (you don't need to re-explain the issue you're experiencing), and we will do our best to address it as soon as possible. If your issue has been resolved please do not reply to this email.

We have been experiencing exponential growth and are quickly expanding our support team to match. Thank you for your patience during this time and for your continued support while we grow!
hero member
Activity: 658
Merit: 500
Coinbase has been having problems since the end of october. I have yet another transaction MIA.

Wonder if they know that by putting a time definite date on transactions and then missing that date that they fall under contract tort and securities laws? It opens them up for consequential damages and breach of contract as well as mail fraud and a whole slew of things.

They are playing with fire and I'm considering pouring some legal gasoline on them.
sr. member
Activity: 602
Merit: 260
All of my transactions up until 11/22/2013 have been on time.   Sometimes the ACH deposits were ~1 business day off, however I am still very satisfied.

I will update on my next withdrawl which is due in 1-2 weeks.

V/R,

GreaterNinja

my withdraws have always been on time or early.
hero member
Activity: 924
Merit: 1000
All of my transactions up until 11/22/2013 have been on time.   Sometimes the ACH deposits were ~1 business day off, however I am still very satisfied.

I will update on my next withdrawl which is due in 1-2 weeks.

V/R,

GreaterNinja
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