We need a reliable and transparent alternative.
Amen! Which is why I refuse to use them any longer. My last withdrawal, which was only 20 BTC, took over a week! I'm sure it was to gain from the price spike.. but when I've withdrawn 30+ before and it took considerably less time... well, one starts to wonder.
Ironically this makes me feel a little better that i am not the only one. It makes me cringe to think about it now, but I have bought and sold over 800btc over the past few month on Coinbase and only ran into trouble once. This last transaction is a lot of money for me - support is unresponsive and no phone number! Grrrr.
Sounds like I'll get it ... eventually.
Unless they decide to bail with everyone's bitcoins! But I don't see that happening
![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif)
What's really going to piss you off is when you put in an order to buy some coins, they place hold on funds in your account, then cancel it due to "high risk." This usually happens when prices are increasing quickly. But don't take my word... just read the many posts about this. They've done it to me many of times.