Topic: Coinexchange.io - Reviews - page 9. (Read 55717 times)
Coinexchange.io sucks big time.....They have withdrawal issues.....My ETH withdrawal says completed but i have been waiting for more than 48 hours and still nothing in my wallet. I checked etherscan and transaction was pending however, 30 mins later, the transaction ID could no longer be found on etherscan...I opened a ticket and still no reply. I've had similar issues on this exchange with coin withdrawals in the past...hopefully this'll be my last transaction on their site. AVOID THIS EXCHANGE LIKE A PLAGUE.
I tried to withdraw my btc on coinexchange for the fifth times. But i didn't receive any email confirmation about my withdrawal. Support didn't response on my ticket
I made a 0.31ETH deposit on coinexchange 1 (!!!) month ago. Shortly after it was made, etherscan marked it as succeeded. You can check my coinexchange wallet: https://etherscan.io/address/0x0bd546a008060fea07905c2a0416931e57b9b474
And today my balance on coinexchange still says: ZERO. In fact, the deposit doesn't even show up in "DEPOSITS". After ~2-3 weeks and countless attempts to contact their "support" they told me to have patience (had to fix something blablabla). Nothing happened and I contacted them again. Later I got a response which basically says: fuck you.
Internal transactions, despite the name, are not actual transactions. They are not included directly on the blockchain; they are value transfers initiated by executing a contract. This transfer type is generally used to process transactions in bulk. Often, this occurs with deposits to CoinExchange.io from other exchanges or crypto-service providers.
While it can be seen on the block explorer, they cannot be detected by our system. At this point, we will only recover deposits with a minimum of 0.5 ETH and there is a 10% fee attached.
Please let us know if you would like us to proceed.
To avoid this in future, please withdraw to a wallet and then send the amount to your deposit address.
Sincerely,
CoinExchange.io Support Team
There was no warning whatsoever that exchange to exchange transactions are not supported (btw. exchange -> exchange works perfectly fine with all the other exchanges)!?
I've seen countless complaints on twitter regarding that problem now. Etherscan proves that my ETH was transferred successfully (and they know it)!
Direct messaged them on twitter and they responded that they will look into it. But I guess as soon as they saw it was "me"/my ticket -> no reply anymore.
They are goddamn crooks and I hope they will be brought down!
And today my balance on coinexchange still says: ZERO. In fact, the deposit doesn't even show up in "DEPOSITS". After ~2-3 weeks and countless attempts to contact their "support" they told me to have patience (had to fix something blablabla). Nothing happened and I contacted them again. Later I got a response which basically says: fuck you.
Internal transactions, despite the name, are not actual transactions. They are not included directly on the blockchain; they are value transfers initiated by executing a contract. This transfer type is generally used to process transactions in bulk. Often, this occurs with deposits to CoinExchange.io from other exchanges or crypto-service providers.
While it can be seen on the block explorer, they cannot be detected by our system. At this point, we will only recover deposits with a minimum of 0.5 ETH and there is a 10% fee attached.
Please let us know if you would like us to proceed.
To avoid this in future, please withdraw to a wallet and then send the amount to your deposit address.
Sincerely,
CoinExchange.io Support Team
There was no warning whatsoever that exchange to exchange transactions are not supported (btw. exchange -> exchange works perfectly fine with all the other exchanges)!?
I've seen countless complaints on twitter regarding that problem now. Etherscan proves that my ETH was transferred successfully (and they know it)!
Direct messaged them on twitter and they responded that they will look into it. But I guess as soon as they saw it was "me"/my ticket -> no reply anymore.
They are goddamn crooks and I hope they will be brought down!
CoinExchange has the worst support I ever seen...
I've made a withdrawal of BCH and received a txid of 1. It was 20 days ago and I still didn't receive my coins nether a response of support ticket #69566.
See below what is writen at CoinExchange's website:
""" About Us
What is CoinExchange.io
CoinExchange.io is an online altcoin exchange focussed on ease of use, security and customer support.
Our mission is to become a pillar in the online crypto currency market place.
Our initial priorities & goals are as follows:
Security
Excellent Customer Support
Website Useability
Long term support for added currencies
Currency related asset markets
Constant development and innovation
"""
Excellent Customer Support?
?
Are you sure it is your priorities?
That's a joke!!!
I've made a withdrawal of BCH and received a txid of 1. It was 20 days ago and I still didn't receive my coins nether a response of support ticket #69566.
See below what is writen at CoinExchange's website:
""" About Us
What is CoinExchange.io
CoinExchange.io is an online altcoin exchange focussed on ease of use, security and customer support.
Our mission is to become a pillar in the online crypto currency market place.
Our initial priorities & goals are as follows:
Security
Excellent Customer Support
Website Useability
Long term support for added currencies
Currency related asset markets
Constant development and innovation
"""
Excellent Customer Support?
?Are you sure it is your priorities?
That's a joke!!!
Hello, I put 0.06197 BTC on the account, 3 transactions on 0.020419 BTC, 0.020635 BTC, 0.020916 BTC, only 0.020419 BTC I received . Support does not answer for 24 hours Angry, what should I do? My request in support of # 70302
https://blockchain.info/ru/address/35KrVm1hnNRrJv4T61E1rqJ62CxYRJFEUK
TXID 9bd609c0e635466979fdb65a37654e6dc57aacc6f9375491204c724b4623da91
My wallet 35KrVm1hnNRrJv4T61E1rqJ62CxYRJFEUK
https://blockchain.info/ru/address/35KrVm1hnNRrJv4T61E1rqJ62CxYRJFEUK
TXID 9bd609c0e635466979fdb65a37654e6dc57aacc6f9375491204c724b4623da91
My wallet 35KrVm1hnNRrJv4T61E1rqJ62CxYRJFEUK
Hey, admin, i cant sell chips! How long this maintanance? Barterdex does not work correctly.
same, they stole my 1000+ usd, shittiest exchange ever.
hello community, today they responded to me from coinexchange, and apparently they are going to help me, I am telling you what happens. 
Coin EXCHANGE IO THE MOST HORRIFIC EXCHANGE IVE ENCOUNTER
Steal coins do never give any good anwser on problems!
DO NOT TRADE YOR MONEY HERE!
WAITING 2 months now for my coins and my return of them! from coinexchange
if someone steals 1000 of euro´s what would you do =?
hello community, today they responded to me from coinexchange, and apparently they are going to help me, I am telling you what happens.
so is coinexchange secure or not?
Different people got different exp from coinexchange
I have no problem dealing with coinexchange since i trade there maybe already a year.
But i never deposit btc or ltc or any high cap coin, just use doge to moving my fund between exchanger. So, yes i have no problem with DOGE withdrawal
i requested a BCH withdrawal and received it in 3 mins
but after all the coinexchange implies that he agrees with the thieves or he likes to be a con man because he does not answer to the tiket nor solve the matter. I am still waiting for him to restore the stolen altcoins in the account and while he does not I will not introduce anything else and will walk in the mouths of the people, because for example I was stolen in another exchange and they repositioned me the missing balance
I still waiting for an answer if you do not know how to work ... close the shop ...
you owe me 153 btc
so is coinexchange secure or not?
I deposited ether since more that 10 days now but still not showing in my coinexchange account and they refused to attend to the ticket i submitted.
deposit #64245
I opened this ticket for more than 10 days and my eth does not arrive, please help.
I opened this ticket for more than 10 days and my eth does not arrive, please help.
10 Days and still waiting for my coin withdrawal to show up in my account.
Not a single reply to my support ticket.
This is definitely a scam exchange!
Steer clear everyone!
Not a single reply to my support ticket.
This is definitely a scam exchange!
Steer clear everyone!
This is happening to much. I had Coinexchange.io answer my tickets that it must be the blockchain. LOL I have tested my wallet to another wallet from a friend and it works fine. They want me to contact the developer and tell him its a problem with the blockchain!!!!! Yet it's not the blockchain as the problem is only with Coinexchange wallet. These people are either stupid or thieves take your pick. How many more people are missing coins that are not on this forum. I believe quite a few. I am done with Coinexchange.io I send small amounts and it gets to my wallet....large amounts disappear and they say its the blockchain. They are full of shyte. Nothing is going in or out of their wallets because they did something to the Coinexchange.io wallet. Take your coins out and get away while you still can.
2018-01-21 sent 3578.79339777 the coin LandCoin. Wallet is empty
I'm very glad that the exchange is constantly improving. All transactions and transfers pass quickly and without problems.
Technical improvements have been a thing of the past, and it's good because the volume of trading is also growing. Well done!
Technical improvements have been a thing of the past, and it's good because the volume of trading is also growing. Well done!
Hello Guys, I also got a same problem..I not recommended on using this exchange, don't want You Guys to become a next victims. ..already open support ticket but no response..suppose fast transaction using ltc coin, have made several transactions without any problems in other exchange before.Im so disappointed..
Withdrawal Currency
litecoin(ltc)
Withdrawal Amount
1.96499340
Transaction ID (TXID) if available : 4
Status
Being Processed since 6 days 7 hours
Withdrawal Currency
litecoin(ltc)
Withdrawal Amount
1.96499340
Transaction ID (TXID) if available : 4
Status
Being Processed since 6 days 7 hours
Hi Guys, I just received my withdrawal today.In My experience using coinexchange, my only problem was with this ltc problem withdrawal..but for others coin like Cryptojack the transaction is so fast..Maybe in the future they will improve & solve the slow ltc transaction problem.Btw Thanks for the Team that involved to solve my problem..
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