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Topic: Coinexchange.io - Reviews - page 5. (Read 55641 times)

legendary
Activity: 1638
Merit: 1046
December 22, 2018, 10:13:56 PM
Is CoinExchange.io down for maintainence?  

Yes right, maintenance is normal, it usually takes about 3 hours to 6 hours for normal, I am still active using coinexchange.io because trading here is instant and fast compared to others.

Are you still trading on coinexchange? I can't withdraw ethereum out from the exchange until now.

And I'm getting some error when withdrawing it. according to balances tab, this wallet is undergoing maintenance.

Here is the error that I receive when withdrawing the ethereum "This currency is currently halted or in maintenance mode. Please try again later."

How many hours do you think they can fix this?

If ever they don't fix this I put this on scam accusation DTs will see this and including you will receive negative trust from helping this exchange and encouraging other users to use this exchange without any issues as like as you said.

Edit: It looks like their Ethereum withdrawal is undergoing maintenance so I decided to exchange it to bitcoin and now the withdrawal for bitcoin is working fine thanks.
sr. member
Activity: 1792
Merit: 255
September 13, 2018, 04:34:24 AM
Is CoinExchange.io down for maintainence?   

Yes right, maintenance is normal, it usually takes about 3 hours to 6 hours for normal, I am still active using coinexchange.io because trading here is instant and fast compared to others.
member
Activity: 251
Merit: 10
Keep smiling if you're loosing!
September 11, 2018, 11:07:20 AM
Is CoinExchange.io down for maintainence?   
newbie
Activity: 1
Merit: 0
September 03, 2018, 09:21:17 AM
In January 2018 I'v bought an amount of Vsync (VSX) and after a devaluation of this currency I just left it there to wait for an eventual recover.
For my surprise last week when I checked the balance at coin exchange, the same amount I bought from VSX is shown in another currency OLV, which I never bought.

This currency was only traded until October 2017, I never heard about it, and the balance shows that it is in maintenance.

After opening a Ticket and insisting a lot, I only get evasive replies like my balance has no funds, no currencies etc. I sent them prints of the current balance, and no solution.

I really think I was robbed, and Coin Exchange is not willing to solve it.

I demanded the same amount back in the currency I purchased.

Ticket #99452
hero member
Activity: 1593
Merit: 502
August 30, 2018, 10:51:25 AM
My Coinexchange account was blocked two times but after I applied for support it was unlocked within 10 minutes. Incredible.


How did you apply for support ?
Go to support on coinexchange website to sign up for an account and send a ticket to them talking about your issue, waiting for a long or short time depending on the facilitator. That's all you can do.
jr. member
Activity: 47
Merit: 1
August 30, 2018, 08:26:18 AM
Careful. ALQO (XLQ) is currently on the wrong chain on CE. You loose your funds if you deposit or withdraw them.
GLP
newbie
Activity: 11
Merit: 0
August 18, 2018, 03:16:43 AM
Ticket 98686

No answer yet. please fixe my withdrawals.
newbie
Activity: 20
Merit: 0
July 19, 2018, 04:48:50 AM
My Coinexchange account was blocked two times but after I applied for support it was unlocked within 10 minutes. Incredible.


How did you apply for support ?
newbie
Activity: 20
Merit: 0
July 19, 2018, 03:47:28 AM
My account is also blocked. No answer from support, no nothing, no service at all.
Anybody has a working email or knows how to contact them ?
Thank you.
newbie
Activity: 6
Merit: 0
July 11, 2018, 12:55:47 AM
My Coinexchange account was blocked two times but after I applied for support it was unlocked within 10 minutes. Incredible.
newbie
Activity: 37
Merit: 0
July 01, 2018, 04:09:56 AM
Hello .

My account is locked 3 days and 4 hour  Huh
The support my answers in 36 hours!
Here is what told me the support of coinexchange.io:

I HAVE FORWARDED THOS ON THE TECHNICAL SUPPORT TEAM.
PLEASE BE PATIENT, THEY WILL LOOK INTO THE ISSUE AS SOON AS POSSIBLE.

Since are spend 36 h more. I would like some help from a professional.
I do not understand why the support will send my case to another support.
I would like to know how much time on average I should wait!
how long do I have to wait to unlock it?

MY TICKET NR: 87619

THANK YOU FOR HELPING ME.



I think that my locked my account to trade my DV7 coin
I have 15 btc in DV7 COIN
I WOULD SEND THEM TO ANOTHER ACCOUNT BUT IT MY LOCKED MY ACCOUNT.






My account locked too and got this same message from support and it's been 10 days from that message and still problem not solved. I think they are scamming and stealing peoples money  Angry
full member
Activity: 728
Merit: 115
June 30, 2018, 03:36:30 PM
I also didn't have any problems for far, been trading, depositing, withdrawing.
Sometimes some wallets are under maintenance but that is something you can see on any other exchange so no big deal.

We will see how good is the service when something goes wrong. Cool

newbie
Activity: 141
Merit: 0
June 30, 2018, 01:38:35 PM
best exchnage for me so far never faced a issue  Smiley
hero member
Activity: 756
Merit: 504
June 29, 2018, 01:40:04 PM


Coinexchange.io Scamerrrrrrrrr

 FuturXe (FXE)   my balance is here.

but  Coinexchange.io now Disabled this coin and my money is lost on it.
who should help meeeeeeeeeeeeeeeeeeeeeeeeee

how i should back my money...

why ur site not send note to members and onse  make disabled.

help meeeeeeeeeee
Try to contact them on Support hopefully they will give you any reply about this or may be this is just temporary because some time due to wallet maintenance exchanges disable coins and its take time
newbie
Activity: 5
Merit: 0
June 29, 2018, 12:45:00 PM


Coinexchange.io Scamerrrrrrrrr

 FuturXe (FXE)   my balance is here.

but  Coinexchange.io now Disabled this coin and my money is lost on it.
who should help meeeeeeeeeeeeeeeeeeeeeeeeee

how i should back my money...

why ur site not send note to members and onse  make disabled.

help meeeeeeeeeee
newbie
Activity: 8
Merit: 0
June 05, 2018, 11:17:12 AM
Hello. I try to enter site and it says site can't be reached. Is it just me who can't connect or server down? Thanks
hero member
Activity: 1628
Merit: 583
Cryptopony
June 05, 2018, 02:45:17 AM
I've just sent 1798.225 BELA to the coinexchange.io deposit address they gave me and nothing. No pending deposit, nothing at all. Have opened a support ticket but by the looks of this thread the coins may be gone.

Class action may be a good idea indeed!
You sended ERC20 BELA or old BELA? If ERC20 - check transaction in etherscan
legendary
Activity: 2268
Merit: 1092
June 04, 2018, 03:29:40 AM
I've just sent 1798.225 BELA to the coinexchange.io deposit address they gave me and nothing. No pending deposit, nothing at all. Have opened a support ticket but by the looks of this thread the coins may be gone.

Class action may be a good idea indeed!

Always do a test deposit with a new coin or exchange, because it's possible they're not on the same chain you are. (I can't find any status page on coinexchange.io which shows things like height or last block time - this would be very handy)

Have your funds shown up yet? I've noticed that pending deposits don't always get picked up immediately, but they usually show up within 10 or 20 minutes.
full member
Activity: 312
Merit: 102
June 04, 2018, 01:23:50 AM
I've just sent 1798.225 BELA to the coinexchange.io deposit address they gave me and nothing. No pending deposit, nothing at all. Have opened a support ticket but by the looks of this thread the coins may be gone.

Class action may be a good idea indeed!
newbie
Activity: 105
Merit: 0
June 03, 2018, 05:09:40 AM
WAW and I'm not alone with my -  Account is locked......WAW.... seems support got summer vacation..... any contacts in Telagram or Discord they have?
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