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Topic: Coingig.com Beta - The New Bitcoin Marketplace has Arrived - page 2. (Read 13563 times)

donator
Activity: 406
Merit: 252
Study the past, if you would divine the future.
We have finally released our new and improved bulk upload tool that many sellers have been waiting for!

To be able to use this feature you will first need to become a Power Seller, please email us at [email protected] if you have not done so yet so we can have it enabled.

Once you have become a Power Seller the Add Batch page will be activated and you can generate your batch file.

Please visit that page first to become familiar with the steps on how to generate your file.

To start customizing your file you will need to know a few important tips.

1) Do not remove the cell names from the first row, they are needed for bulk upload to function properly.

2) If you don’t want to ship a product to a country you can add “NA” without quotations inside the field.

3) If you want to change the category of a product you can simply replace the existing category code in your file with another category code below, you will only need to add the code for it to work.

AA – Automotive & Industrial
AB – Books
AC – Clothing, Shoes & Jewelry
AD – Electronics & Office
AE – Grocery, Health & Beauty
AF – Home, Garden & Tools
AG – Miscellaneous
AH – Movies, Music & Games
AI – Pets
AJ – Sports & Outdoors
AK – Toys, Kids & Baby
AL – Art & Collectibles

4) Image URLs need to be linked directly to the image file or it will not upload.

5) The Note field is optional and can only be seen by the seller.

6) Product name should be between 5 – 250 characters long.

7) Description should be between 5 – 2000 characters long.


If there are any questions please feel free to contact us.
full member
Activity: 196
Merit: 100
We're all good at something, no1's good for nothin
Very nice. Watching this!
donator
Activity: 406
Merit: 252
Study the past, if you would divine the future.
Nice looking site. I signed up for the affiliate program but the links I've created don't seem to show up when I paste the HTML in my site. Is there a waiting period?

Hi there,

Could you write to us at [email protected] so we can take a better look at this issue, our affiliate program is still in beta so there may be some bugs.
newbie
Activity: 22
Merit: 0
Nice looking site. I signed up for the affiliate program but the links I've created don't seem to show up when I paste the HTML in my site. Is there a waiting period?
full member
Activity: 149
Merit: 100
How does our Escrow system work?

We have had many users ask us how our Escrow system functions, so we wanted to go ahead and provide a step-by-step guide on how a order is processed.

1) Buyer locates the product they want to buy and finalizes the order

2) Order displays the total order amount with a wallet address of where to send the payment

3) Once the order is paid, seller is notified to send out the product to the buyer

4) Seller sends out the product and marks the order as shipped from inside their account

5) Buyer receives the product, confirms that everything is correct, and marks the order as delivered from inside their account

6) Seller is now eligible to request payment from inside their account

We hope this guide could help with any doubts ours users had, Happy Shopping!


This policy is somewhat worrying. Any tips for sellers not to get scammed? Looks like besides videotaping the posting process there's not much that can be done on the seller's end to protect from buyer scams?

Hi there,

We don't process refunds back to buyers that easily, there is always a case that is opened and as long as there is a good amount of proof from the sellers end such as a receipt of shipment and they are open to answering any questions, we will be able to evaluate which party is the one scamming.

I have sold an item in December. It was delivered on 18th Dec, buyer said he has received the item, but he needs to find if it is working (I have 100% of positive feedback, so my items are and were working). Today is 22nd January and still no funds have been released...
The support said they don't care about the tracking system, they need to get confirmation from buyer that he received the item...
donator
Activity: 406
Merit: 252
Study the past, if you would divine the future.
How does our Escrow system work?

We have had many users ask us how our Escrow system functions, so we wanted to go ahead and provide a step-by-step guide on how a order is processed.

1) Buyer locates the product they want to buy and finalizes the order

2) Order displays the total order amount with a wallet address of where to send the payment

3) Once the order is paid, seller is notified to send out the product to the buyer

4) Seller sends out the product and marks the order as shipped from inside their account

5) Buyer receives the product, confirms that everything is correct, and marks the order as delivered from inside their account

6) Seller is now eligible to request payment from inside their account

We hope this guide could help with any doubts ours users had, Happy Shopping!


This policy is somewhat worrying. Any tips for sellers not to get scammed? Looks like besides videotaping the posting process there's not much that can be done on the seller's end to protect from buyer scams?

Hi there,

We don't process refunds back to buyers that easily, there is always a case that is opened and as long as there is a good amount of proof from the sellers end such as a receipt of shipment and they are open to answering any questions, we will be able to evaluate which party is the one scamming.
full member
Activity: 166
Merit: 100
How does our Escrow system work?

We have had many users ask us how our Escrow system functions, so we wanted to go ahead and provide a step-by-step guide on how a order is processed.

1) Buyer locates the product they want to buy and finalizes the order

2) Order displays the total order amount with a wallet address of where to send the payment

3) Once the order is paid, seller is notified to send out the product to the buyer

4) Seller sends out the product and marks the order as shipped from inside their account

5) Buyer receives the product, confirms that everything is correct, and marks the order as delivered from inside their account

6) Seller is now eligible to request payment from inside their account

We hope this guide could help with any doubts ours users had, Happy Shopping!


This policy is somewhat worrying. Any tips for sellers not to get scammed? Looks like besides videotaping the posting process there's not much that can be done on the seller's end to protect from buyer scams?
donator
Activity: 406
Merit: 252
Study the past, if you would divine the future.
How does our Escrow system work?

We have had many users ask us how our Escrow system functions, so we wanted to go ahead and provide a step-by-step guide on how a order is processed.

1) Buyer locates the product they want to buy and finalizes the order

2) Order displays the total order amount with a wallet address of where to send the payment

3) Once the order is paid, seller is notified to send out the product to the buyer

4) Seller sends out the product and marks the order as shipped from inside their account

5) Buyer receives the product, confirms that everything is correct, and marks the order as delivered from inside their account

6) Seller is now eligible to request payment from inside their account

We hope this guide could help with any doubts ours users had, Happy Shopping!
donator
Activity: 406
Merit: 252
Study the past, if you would divine the future.
several weeks ago I have asked you to include  -EU- or -European Union- as a shipping destination and you said it will be implemented. Can you please add that feature because postage costs varies depending on the country and listing a product with all countries shipping fees it's just very time consuming and complicated for the seller. I want to update my store with new products but I can't because of this issue. Thank You!

PS nice to see that the photo does not disappear anymore after you edit your listing. Keep up the good work.   

Hi there,

Yes you are right and we completely agree with you about this, sorry we have not gotten around to it but I'm going to let our programmers know so this can be added soon. Could you help us find out if there are other unions or regions that we should add as well? We would appreciate it.
donator
Activity: 406
Merit: 252
Study the past, if you would divine the future.
Yes!  The site really looks great and works very well now.  Keep up the fantastic work!

Thank you! We really appreciate the nice feedback Smiley
legendary
Activity: 1050
Merit: 1000
several weeks ago I have asked you to include  -EU- or -European Union- as a shipping destination and you said it will be implemented. Can you please add that feature because postage costs varies depending on the country and listing a product with all countries shipping fees it's just very time consuming and complicated for the seller. I want to update my store with new products but I can't because of this issue. Thank You!

PS nice to see that the photo does not disappear anymore after you edit your listing. Keep up the good work.   
member
Activity: 68
Merit: 10
Yes!  The site really looks great and works very well now.  Keep up the fantastic work!
full member
Activity: 158
Merit: 100
DumBlinDeaf
Looks really nice Cheesy
donator
Activity: 406
Merit: 252
Study the past, if you would divine the future.
New Update 1/9/14

First of all, Happy New Year from the Coingig Team!

We have started 2014 strong, we improved our already great customer support by increasing ticket response time, as well as introducing many of the requested features faster and ahead of time!

What have we done?

-Introduced a faster and safer method for Sellers to receive payments, now after the buyer has confirmed delivery the seller is able to request payment with just a click of a button!
-We added SSL with DigiCert (Finally!)
-Fixed various bugs and issues on the platform
-Started reporting all bitcoin addresses used by malicious sellers
-Increased security on our users accounts that protects personal information
-And updated our FAQ, Terms of Use, and our Privacy Policy Pages.

What are we working on?

-Re-launching our Batch Upload tool for Sellers to list multiple products at once
-Cleaning up product inventory and categorization
-Faster and more convenient messaging system
-Summarizing store feedback and rating

Thank you all for helping us and giving your support and feedback, we want to provide the best service and platform to make buying and selling products easy and safe.
donator
Activity: 406
Merit: 252
Study the past, if you would divine the future.
There seems to be an issue at the moment with the site, it's giving a long string of red bold text.

I have seen this problem on more than one occasion. Looks like a fatal error.

Yes this happens sometimes when we are matched with some bugs that break up our site layout, since then they have been fixed.
donator
Activity: 406
Merit: 252
Study the past, if you would divine the future.
I have another request.  Can you guys work on the "Make an Offer" feature?  It looks great when you "Make on Offer", but not so great when you view the "Offer Details".

Besides some formatting, I guess my only complaint is that I can't tell from the "Offer Details" screen, where the Destination is.  I recently accepted an order and then had to cancel it because the shipping destination was outside the area to which I am willing to ship.  The customer was not pleased.  

Below you can see how one translates into the other.  I'm not sure how United States in the destination translates into HE. Smiley

Make an Offer


Offer Details


Thanks!

Hi there,

Really sorry for the super late reply, I must have missed this, you are right about this formatting we have noticed other users complain about it and we are going to look into it to make it easier for our users to read and understand so issues like this won't happen again.

Thank you for taking the time to give us a full explanation of what you want us to do, we appreciate this.

Sorry again for the late response.
full member
Activity: 238
Merit: 100
Inject Its Venom Into Your Veins
There seems to be an issue at the moment with the site, it's giving a long string of red bold text.

I have seen this problem on more than one occasion. Looks like a fatal error.
member
Activity: 68
Merit: 10
I have another request.  Can you guys work on the "Make an Offer" feature?  It looks great when you "Make on Offer", but not so great when you view the "Offer Details".

Besides some formatting, I guess my only complaint is that I can't tell from the "Offer Details" screen, where the Destination is.  I recently accepted an order and then had to cancel it because the shipping destination was outside the area to which I am willing to ship.  The customer was not pleased.  

Below you can see how one translates into the other.  I'm not sure how United States in the destination translates into HE. Smiley

Make an Offer


Offer Details


Thanks!
member
Activity: 68
Merit: 10
I have a couple listings on Coingig, but I am having some trouble with the site.

1) Right now the site is just displaying code and not actual HTML web pages.

2) Buyers need to be able to release funds easily.  Right now there is no way for the buyers to release funds to the sellers without contacting Coingig support.

3) You need to have a way to ensure that listings are still active.  I place an order for a Samsung Galaxy Note 3 days ago and have not heard back from the seller yet.

Thanks for the site and keep up the good work!

Hi there,

All of 3 these issues should all be fixed already, sorry for the late reply :-/

Wow, that was fast!  And I am pleased to say everything seems to be working perfectly.

Thanks, so much!
donator
Activity: 406
Merit: 252
Study the past, if you would divine the future.
I couldn't find the "item received" button to release escrow, needs to be clearer

This is now available, thank you for mentioning that.
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