Coin payments should be help responsible for this, if you have done everything right. Open a scam accusation, post up enough proof, otherwise it's just your word against theirs.
Do contact their support before accusing them of anything.
Topic: Coinpayments robbed - page 2. (Read 613 times)
There are some group of hackers who always try to hack super secured crypto wallet. You should better check the history and use offline security key to assure more security. And it is better not to share any information regarding your account, not even with your bed partner.
These days, this hacking incidents have become so common. We have to be more careful in managing our accounts. We should try to give a more unique password. You could search the history in finding out where it was sent.
A decent amount of scam accusations has been raised against them in the last few months so you should look into the possibility that this was an inside job because a hacker accessing your coinpayments account, your email and your phone for 2FA (assuming that It's on phone) doesn't seem like a likely scenario. Do you have a withdrawal history? try to track where the funds went to.
Thinking the same way where i dont see any reasons for funds to be transacted and been transferred into other wallet without having the trouble on accessing it specially 2fa had bet out.Where we can highly presume that this would be an inside job. Same as yours its already making a buzz on such issues related into this loss of funds.Do you have a withdrawal history? try to track where the funds went to. -- Even if its shown its still pointless yet those funds wont never comeback.
Hello.
I noticed that someone stole bitcoin and litecoin from my 2 coinpayments wallet. Luckily, I transferring money from there almost daily so, stolen amount is not so high but still it makes me angry.
Hacker logged in to my account even I have 2FA there. Also I never received withdraw confirmation to email for those withdrawals. I sent ticket, but no reply yet.
One friend of mine also have same issue.
After XRP last year, seems like they leaking again.
Anybody else have same issue? Should we stop trust them?
Kind Regards,
Edin
I noticed that someone stole bitcoin and litecoin from my 2 coinpayments wallet. Luckily, I transferring money from there almost daily so, stolen amount is not so high but still it makes me angry.
Hacker logged in to my account even I have 2FA there. Also I never received withdraw confirmation to email for those withdrawals. I sent ticket, but no reply yet.
One friend of mine also have same issue.
After XRP last year, seems like they leaking again.
Anybody else have same issue? Should we stop trust them?
Kind Regards,
Edin
Hi eduardo001,
Thank you for bringing this to our attention. If you can PM the support ticket number you filed, we would be more than happy to help you on this matter as we cannot assist on a public forum.
Also, if your friend that had the same issue in the past knows his/her support ticket number, we can definetly look into this matter further as well.
If you or your friend do not rememeber your support ticket number, feel free to open a new one at https://www.coinpayments.net/supwiz, our customer support team would be more than happy to assist you in resolving this issue.
It's really annoying to hear people jump straight to SCAM and THEFT accusations before exploring all the possibilities. A lot of crypto companies face this kind of reputation tarnishing from crypto noobs that don't understand that coins are lost if they send BTC to an ETH address or that they can't get a refund after sending a transaction.
As far as CoinPayments goes, they have been around since 2013 and have always been fully transparent about things. Some of you mentioned the Ripple incident. Yes, it was unfortunate but CoinPayments fully repaid ALL stolen Ripple. See their official CoinPayments Ripple Theft statement. This should be undeniable proof that CoinPayments takes these things seriously and takes responsibility for their mistakes.
Anyway, I've had a CoinPayments account for 2 years and never had a problem. Only had to contact support once and they fixed the issue within 24hrs. I suggest you wait for a reply from their support as I'm sure they can get to the bottom of your predicament.
As far as CoinPayments goes, they have been around since 2013 and have always been fully transparent about things. Some of you mentioned the Ripple incident. Yes, it was unfortunate but CoinPayments fully repaid ALL stolen Ripple. See their official CoinPayments Ripple Theft statement. This should be undeniable proof that CoinPayments takes these things seriously and takes responsibility for their mistakes.
Anyway, I've had a CoinPayments account for 2 years and never had a problem. Only had to contact support once and they fixed the issue within 24hrs. I suggest you wait for a reply from their support as I'm sure they can get to the bottom of your predicament.
This sounds scary. Just have it in mine that hackers have upgraded to the level of deactivated every thing that will make you to receive email concerning their activities. It may be an insider or external forces.
I would consider two things:
1. Are you up to speed on how to keep your wallet safe? You know about private keys and how to not share them, etc.? You know about using a unique, tough to crack password for each site you log into? If you're not up to speed, then please educate yourself. Here's a good place to start: https://dnotesedu.com/2018/04/risk-reduction-strategies-in-cryptocurrency-investing-part-5-security-precautions/
2. The site may be unreliable or untrustworthy. If you are taking reasonable security precautions and still losing money, then it may be a problem with the site, in which case you should promptly withdraw all your funds and take your business elsewhere.
1. Are you up to speed on how to keep your wallet safe? You know about private keys and how to not share them, etc.? You know about using a unique, tough to crack password for each site you log into? If you're not up to speed, then please educate yourself. Here's a good place to start: https://dnotesedu.com/2018/04/risk-reduction-strategies-in-cryptocurrency-investing-part-5-security-precautions/
2. The site may be unreliable or untrustworthy. If you are taking reasonable security precautions and still losing money, then it may be a problem with the site, in which case you should promptly withdraw all your funds and take your business elsewhere.
Hacking coinpayments Wallet is no easy job ..
I think this is something grave since coinpayments is more or less Preety secure ... But day to day we are hearing news like these and the biggest companies are getting robbed thus I think the hackers might have something new that we know nothing about. It's scary to think like that but I think you should try..to locate the wallet address and then check out and register a complain if possible.
My condolences
Take care dude..it's hard earned money ..
I think this is something grave since coinpayments is more or less Preety secure ... But day to day we are hearing news like these and the biggest companies are getting robbed thus I think the hackers might have something new that we know nothing about. It's scary to think like that but I think you should try..to locate the wallet address and then check out and register a complain if possible.
My condolences
Take care dude..it's hard earned money ..
Some people, especially beginners, especially those who often experience the incident, the lack of information that makes them believe to provide a key wallet address, or link link that can tap all the konci address of your wallet, so I suggest everyone needs additional security that is good for used, to keep your coin coins from being smashed from unscrupulous individuals, it may be better if everyone can use additional keys like 2FA that can keep your wallet safe from hackers ..
stay awasy from scamer and be safe from the hackers, because of those if we loose our assect they people becomes very nagitive about cryptos which is very unwanted thing to face in the community.
Hello.
I noticed that someone stole bitcoin and litecoin from my 2 coinpayments wallet. Luckily, I transferring money from there almost daily so, stolen amount is not so high but still it makes me angry.
Hacker logged in to my account even I have 2FA there. Also I never received withdraw confirmation to email for those withdrawals. I sent ticket, but no reply yet.
One friend of mine also have same issue.
After XRP last year, seems like they leaking again.
Anybody else have same issue? Should we stop trust them?
Kind Regards,
Edin
I noticed that someone stole bitcoin and litecoin from my 2 coinpayments wallet. Luckily, I transferring money from there almost daily so, stolen amount is not so high but still it makes me angry.
Hacker logged in to my account even I have 2FA there. Also I never received withdraw confirmation to email for those withdrawals. I sent ticket, but no reply yet.
One friend of mine also have same issue.
After XRP last year, seems like they leaking again.
Anybody else have same issue? Should we stop trust them?
Kind Regards,
Edin
the problems we face are sometimes difficult, but we should not give up any of them, maybe it's just a trial, that anger is natural with all this, because the anger also will not solve a problem faced us.
first time i heard this tbh :O you should always be extremely careful, mate!
What email service are you using? I have had a lot of people complaining that they were using Gmail and that they lost coins
that were linked to that address. {Where they used that account to signup for that service} These web based email services
are notoriously unreliable. I will not be surprised if this was a inside job, because they have built up quite a bad reputation
since they launched their service. Just report it and see if they respond to your ticket.
that were linked to that address. {Where they used that account to signup for that service} These web based email services
are notoriously unreliable. I will not be surprised if this was a inside job, because they have built up quite a bad reputation
since they launched their service. Just report it and see if they respond to your ticket.
I suspect that this is an inside job because it is impossible for someone to access your wallet without having your 2FA. I've heard that their service is full of scams from many people. If you are curious, you better search for the transfer of funds by checking your withdrawal history.
It's rare news but it can be so we should aware of using bitcoin where to use how to use we should know the system so that we can do safe trading because hacking on bitcoin is so tough so they try different system to get coin so if we know the system and if we aware of this problem will be solve.
you know sometimes phone 2FA is only illusoric. If you run the same webpages on the phone and on the desktop your really have 1FA, not 2FA - the phone serves both as an access device and as a verification device, making it only 1FA, because the attacker needs to hack only one device: the phone.
I am afraid that might have been the scenario here too.
I would recommend using Trezor or other highly secure device as a 2FA device, not a phone, or at least a separate phone used ONLY for this purpose.
I am afraid that might have been the scenario here too.
I would recommend using Trezor or other highly secure device as a 2FA device, not a phone, or at least a separate phone used ONLY for this purpose.
To save bitcoin account, we need to careful about our account. We need to create a strong password so that we can save our bitcoin account. Hacking is common for all account but to hack bitcoin account is really tuff though tolerable measure of trick allegations has been brought against them up over the most recent couple of months so you should investigate the likelihood this was an inside activity in light of the fact that a programmer getting to your coin payments account, your email and your telephone for 2FA (expecting that It's on telephone) doesn't appear like a presumable situation. Do you have a withdrawal history? Try to track where the assets went.
Sometime hacker hacks your account bitcoin account that’s why you have to sincere about this. If hacker hack your account then you will face lots of problem.
is coypayments an exchange?
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